I just bought an Iphone 5s and it I'm trying for more than an hour to charge it , but it doesn't work. What could be the reason?

I just bought an Iphone 5s and I'm trying to charge it for more than an hour, it simply doesn't work. What could be the reason??

ELIZ BARB wrote:
The screen shows the apple and once in a while turns to blue.
A couple of things to try: What to do if your iPhone or iPad will not turn on
And: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If neither of these resolve the problem the phone is almost certainly broken.

Similar Messages

My iPhone 5s won't turn on. Its battery was drained for more than a month. I tried charging it for more than an hour then pressed reset but it still won't turn on. What could be the problem?, My iPhone 5s won't turn on. Its battery was drained for mo

My iPhone 5s won't turn on. Its battery was drained for more than a month. I tried charging it for more than an hour then pressed reset but it still won't turn on. What could be the problem?, My iPhone 5s won't turn on. Its battery was drained for more than a month. I tried charging it for more than an hour then pressed reset but it still won't turn on. What could be the problem?

You said "reset," so Meg assumed that's what you did. But "reset" is not a button; to reset the phone you must hold the HOME and SLEEP buttons at the same time until an Apple logo appears. You may have to hold for up to 30 seconds, and if the battery was completely drained, you will have to restore iOS using iTunes on your computer.

Help - I turn my Apple air on and get a message asking for my keychain password - I enter my password but it doesn't work. I've never seen this before. What do I do?

Help - I turn my Apple air on and get a message asking for my keychain password - I enter my password but it doesn't work. I've never seen this before. What do I do?

This may help.
http://support.apple.com/kb/TS5362?viewlocale=en_US

My iphone 4 does not turn on anymore and its been plugged in for more than one hour

My iphone 4 will not turn on anymroe and is left on the screen where its charging with thunder bolt lightening. I tried holding the power button and home button but still no luck. its been plugged in the charger for more than one hour already.

if you tried charging and the reset sounds like it needs to be repair/replaced

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: "...cannot be used because it requires iTunes version 10.7 or later." However when I try to get iTunes to update it says: "This version of iTunes (10.6.3) is

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?

filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference.

HT4528 I just bought an IPhone 4s and when I plug it into my Windows 7 Toshiba it does not recoginze the phone...I have already removed the ITunes software along with the rest of the software and reinstalled...no go.I want to transfer phone video to my co

I just bought an IPhone 4s and plugged it into my Toshiba Windows 7 (64 bit) OS and it failed to recognize the phone. I checked in the tech community and discovered that I need to remove all the software assoicated with the phone and start over....I followed the sequence exactly...reinstalled the software and it still doesn't work. I am trying to download the IPhone 4s video to my computer and without a USB interface that works my memory capactiy will fill up fast....I've already been into the control panel....stopped and restarted the Apple service....I am stuck...can anyone offer some suggestions or knwo if there is a fix for this issue..??
Thanks,
Eric

I solved my own problem....I simply moved the cable to another port while moving the mouse to the USB ports on the opposite side of the computer....and the computr finally recognized the phone...I know it sounds weird but it worked...so if you are having the same problem that had trying removing all the crap you have plugged into the USB ports on your computer THEN plug in your IPhone 4s...use the cable that came with the phone and nothing else...good luck..>!!!

I've just bought a iphone 5 and have an old iphone 3. Apparenty I need to back up the old phone to transfer everything to the new one. How do I do that?

I've just bought a iphone 5 and have an old iphone 3. Apparenty I need to back up the old phone to transfer everything to the new one. How do I do that?

See http://support.apple.com/kb/HT2109.

I just bought an iphone 5 and the pin is missing, how can i verify it is brand new and i was not sold a refurbished phone

i just bought an iphone 5 and the pin is missing, how can i verify it is brand new and i was not sold a refurbished phone

after reporting a fake problem, i was asked for my serial number, i entered it and got this message
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
Doesnt this mean this a returned/refurbished iphone? it was sold as brand new

Just bought my iphone 5s and it has the android software how can I remove it?

Just bought my iphone 5s and it has the android software how can I remove it?

Pictures...or you are fibbing!!!

I just bought an iPhone 4s and synched it yesterday. I backed up the old phone (a 3GS), then restored all that to the 4S. It generally worked well, except it truncated all SMS messages after October 20. Can I get the new messages on the new phone?

I just bought an iPhone 4s and synched it yesterday. I backed up the old phone (a 3GS), then restored all those files to the 4S. It generally worked well, except all SMS messages after October 20 were not there. How do I get the newest messages from the old phone on the new phone? (I wouldn't mind getting ALL the SMS messages...)
Thanks for any help.
Arthur in VA

Basics from the manual are restrt, reset, restore.
Have you tried each of these?

Hello my friend just bought an iphone 5 and he is able to imessage me but I can't imessage him with my iPhone 4S, when ever I try it only sends a text message and I Checked and we both have wifi/ service and both have osi7 interface?

Hello my friend just bought an iphone 5 and he is able to imessage me but I can't imessage him with my iPhone 4S, when ever I try it only sends a text message and I Checked and we both have wifi/ service and both have osi7 interface?

I think your problem is the fact that your friend is not registered through iMessage, just text messages. I would look around and check out how to set up iMessage on iPhones.

I just bought an Iphone 5 and my wife told me that this iphone lock on to the first sim card that is placed in it. I am abroad now, should i wait till i get home before i use my phone.

I just bought an Iphone 5 and my wife told me that this iphone lock on to the first sim card that is placed in it. I am abroad now, should i wait till i get home before i use my phone.

Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/

So I just bought an iPhone 5s and Touch ID was working fine until the software update is that a bug ? Because I don't think my home button broke

So I just bought an iPhone 5s and Touch ID was working fine until the software update is that a bug ? Because I don't think my home button broke

Have not heard of that but here is what I would do - test after each step to see if the problem is solved
1. Restart or reset your iPhone, iPad, or iPod touch - Apple Support
2. If that does not work - back up to iTunes and restore to factory settings
3. Check to see if the problem is resolved before restoring from backup

Hi just bought an iphone 5 and I fell out of bed and ugly abuse of the corners of the phone, I wonder where I could send it to have it fixed? I'm from Mexico

hi just bought an iphone 5 and I fell out of bed and ugly abuse of the corners of the phone, I wonder where I could send it to have it fixed? I'm from Mexico

Apple does not fix, they replace, and damage like that is not covered by warranty. An out of warranty replacement is US $229. You might want to consider purchasing a case.

I just bought an Iphone 5s and it I'm trying for more than an hour to charge it , but it doesn't work. What could be the reason?

Similar Messages

Maybe you are looking for