I just bought an second hand iphone 4s and i did resetted its settings now im back to its slide setup, does it requires again its original apple id?
Read the title
Called Activation Lock. Read here:
http://support.apple.com/kb/PH13695
Without this info, you won't be able to re-activate the phone, & Apple can't/won't help you. So, if you can't get this info, return the phone for a refund. This is what needs to be done:
http://support.apple.com/kb/ht5661
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I just bought a second hand iPhone 5, but the sim tray seems to be for a sim sized ~14x8mm, thinner but longer than a nano SIM (~12x9mm). Can anyone explain why, and how to get a SIM to fit?
You would have to ask the person you bought the phone from to explain why.
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hi, I bought a second hand iphone 4s and seller has blocked it and reset it know the iphone is asking for a email and password that the seller was using, I can't contact him know and i'm left with an Iphone that is useless, can you help ma please?
Sorry, there is nothing you can do until the device is removed from the sellers Apple ID.
Without that, your device can't be used, check these articles:
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
Hi All,
I have just purchased a second hand iphone 3GS, i want to change its registration, because this iphone is already been registered with the first person name, i cannot use app store on the phone coz it ask password which i dont have, ny suggestion how can i change the itunes password or the account settings.
Thanks & Regards
AyubRestore the iphone as new.
iPhone User Guide (For iOS 5.1 Software) -
I've just bought a second hand ipad 2. It has no charger. What do I need to buy please?
Hi
I've just bought a second hand ipad 2. It has no charger. What do I need to buy please?
Thanks a lotcharger: http://store.apple.com/us/product/MD836LL/A/apple-12w-usb-power-adapter?fnode=3c
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Bought a second hand iphone cant activate it
BOught a second hand iphone 4 i cant activate it
Or, you can take the proof of purchase or proof of ownership to an Apple Retail store or call AppleCare at 800-APL-CARE to have them deactivate the lockout. You will need absolute proof that you own the device or purchased it from the owner.
Really? Are you sure? There is no mention of being able to do that on Apple's site I can find. It strikes me as being very easy to fake having purchased something from somebody. How is Apple supposed to verify you really purchased it and didn't just write out a receipt yourself?
Find My iPhone Activation Lock - Apple Support:
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account. -
Hi All,
First ever post on here but I feel that my options are slowly running out. I've just bought a second hand iPod Touch 32GB 4th Gen. It was reset to factory settings meaning that that software was 4.3.5
As soon as I plug it into iTunes it asks me to update to the latest version. I click for it to go ahead but the connection times out (error code 3259)
I've been on the phone to apple for over an hour and we still couldn't resolve the issue. We tried disabling the firewall, uninstalling AVG, diabling pop up blockers, checking the LAN settings, disabling the router security and anything else we could think of.
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Has anyone got any ideas?You said:
We still couldn't get it to stop timing out. I tried to download the firmware from iClarified but iTunes said it didn't recognise the software.
Just what did yo do to gt iTunes to see the download: -
I am unable to install apps from the istore. i bought a second hand iphone 5s. can anyone help me??
i am unable to install apps from the istore. i bought a second hand iphone 5s. can anyone help me with this please??
striker1212 wrote:
lesson learnt. thanks. i'll make sure he wont be able to hold another phone again. my money is lost for now. could you please let me know how i can seapnd this phone back to its original owner with apple support help??
Apple will not give you information about the original owner. Take it back to whoever you bought it from. -
Just bought a second hand MacPro early 2008 running Mavericks. How do I reset it to standard, deleting previous owner admin account?
The previous owner seems to have cleared most of his stuff but I can't make changes as it's asking for the admin password!
Is there a way to reset the MacPro back as if I was logging on for the first time so that I can set it up as my computer?The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number onthis page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from theApple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
Hi , I have recently bought an second hand iPhone 4 , Now most of the thing on the iPhone you need iCloud ,i try logging on to it but when i do it say The maximum number of free account have been activated on this iPhone, i don't know what to do. Help
When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
Hi few days ago I bought a second hand iphone 5 white 64 gb, and when I try to activate it I see the following message: "This iPhone can not be activated for service.please contact your carrier or AppleCare"
So then do what it says...contact Apple or your wireless carrier.
However your phone is probably locked to another carrier and cannot be used on yours. -
I had lost my iPhone and bought a second hand iphone , how
To transfer contact to my second hand iphone ?Do you have a backup of your contacts in iCloud or iTunes? If yes, you can sign in or sync from either one.
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I bought second hand iphone 5 and has someone lelse apple id
i bought second hand iphone 5 and i try to activate but it ask previous owner apple id.
Sorry but you bought a brick. Unless you have the apple id it is useless to you.
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I bought second hand iphone 5 and i try to activate but it ask previous owner apple id.
i bought second hand iphone 5 and i try to activate but it ask previous owner apple id.
You are experiencing Activation Lock. If the previous owner will not remove the device from their account there is nothing you can do unless the place you purchased it from will give you a refund.
Activation Lock: http://support.apple.com/kb/ht1766
What if I purchase a device that is still linked to the previous owner's account?
Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.
How do I check for Activation Lock before purchasing a used device?
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process. -
i have bought a second hand iphone 4S which is locked on at&t how can i use other network sim on it as i have shifted from US
Call AT&T and see if you meet their requirements for unlocking the phone. If you don't, then you'll have to purchase a different phone entirely.
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