I just bought and downloaded Elements 12 but can't launch the program. Any ideas??
I just bought and downloaded Elements 12 but can't launch the program. Every time I try to sign in to my Adobe account to get started it shuts the whole program down everytime I click sign in. Very frustrated!! I had been using the trial version and loved it and want to work with the full version now!!!
If the trial version was still on the machine then you didn't need to install another program because Trial version can be activated by inserting your serial number and activated in the normal way.
I suggest try going to Help >> Activate
and see if you can activate it otherwise, if you can't launch the program then you need to uninstall the PSE completely from the Windows Control Panel and then restart the machine to make sure there isn't anything in the computer's memory.
Now restart the machine and install your program but this time making sure you also insert the serial number and your AdobeID so that you can register and activate the program automatically.
Good luck
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