I just bought and set up a iPad mini. Now when I go to sign in on the apps store it says unknown error.

I bought a I pad mini and set it up today and now it won't let me sighn in to the AppStore my password and user name is right but it gives me a unknown error pop up. How do I fix this.?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Similar Messages

When I try to sign in to the App store, I get a message that says "An unknown error has occurred" and I cannot sign in.

When I try and sign in to the App Store, I get an error message that says "An unknown error has occurred". The Apple Store told me to contact Apple Care which I did. They determined it was not an issue with my computer and thought it was an issue with the App Store.
They had me contact the iTunes Store instead of the App Store because they said that was the technician I needed. The iTunes Store rep told me there was no issue with my iTunes account and told me "The issue could have been temporary, related to your internet connection, your local network, or your computer itself."
This issue has been happening for a few months and as I said above, Apple Care said it was not my computer.
Any suggestions?
Thanks

Restart your Mac then try again.

When trying to download stuff from the app store it says unexpected error and doesnt download

When trying to download stuff from the app store it says unexpected error and doesnt download

It's happen to me and maaaaaannnny others. You can either Create. New account and delete the old one. If that don't help uninstalling and reinstlling iTunes may help.

My iPad is set up for my Apple ID account and works fine with iTunes. But when I try to use it for the App Store, my wife's apple ID shows up, not mine.

My iPad2 is set up with my Apple ID and works fine with iTunes. But when I try to use the app store, my wife's apple ID appears in the password window, not mine. How can I get my apple ID to show up?

Sign her out and sign yourself in!

My Apple ID is disabled. Earlier this month fraudulent charges were made, and have now been resolved. But when I tried to buy something in the app store, it says my Apple ID is disabled.

I have gone to the apple website and changed my password already. I logged in on settings on my phone with my new password, and a box popped up saying I needed to verify my credit card. When I go there, it says I am disabled still and I can't do anything. Then when I go to the app store, it still says my Apple ID has been disabled. Please help! I am technology impaired...

Hello jek28,
Thanks for using Apple Support Communities.
If you're getting the message that your Apple ID has been disabled for security reasons, then please follow the directions in the article below to resolve the issue.
If your Apple ID has been locked - Apple Support
Have a good one,
Alex H.

I bought OS X Mountain Lion a few days ago from the App Store but it will not download. In the purchased section of the App Store it says 'an error has occurred' in red letters next to the download button. I have been charged for it but not downloaded it?

If i click on the download button in the purhased section nothing happens. if i go into the App store and click download on Mountain Lion there it looks like it is starting to download and opens Lauchpad but it never moves off 'waiting'.
Any help would be great.
Thank you !

Welcome to the Apple Support Communities
Press Shift key on boot, delete Mountain Lion installer from Applications, open App Store > Purchases and download OS X. If it doesn't help > http://www.apple.com/support/mac/app-store/contact

My Apple ID is incorrect in my iPhone. Did the "settings...store...tap ID shown...signout...sign back in using correct ID and the incorrect ID is still appearing when I try to sign in at the Apps Store...Help!

My question is this...My Apple ID that appears in the AppStore log in is incorrect. I have tried the recommended "Settings...Store...Tap ID shown...sign out...sign back in w/ correct ID/password multiple times. When I go to the Apps Store to log in, the incorrect Apple ID is still displayed...have contacted Apple support numerous times and none of the suggestions offered have worked...Help!

I had the same thing happen today on my wife's phone. I couldn't find any answers on the support site and of course I could not get any help from Apple since my phone was old. I kept digging and figured out how to fix the problem. I opened the app store app and signed out of the old id and then signed back in using my new id. It looks like this may have fixed the problem.

I just bought an iphone and created an apple id. When I entered my credit card number, I also put in the number of the itunes card that i bought. Now, when I go to buy music from the itunes store, it says my card has already been redeemed. What can I do?

I havent used it to buy anything yet... and i dont wanna waste my money. Can anyone help??

Thanks for your advice, I went to the apple shop today for a face to face meeting with a tech and he checked everything and could not figure out why I was having this problem so we decided to give up on that account and create a whole new one for me using a different email address.
Now I can download apps on both my iPhone and ipad2.
If anyone is reading this in Brisbane Australia go to the Chermside apple shop and ask for Wade. He was fantastic!
Jan

I bought iwork 09 online, just bought a new hard drive. How doI redownload iwork without paying for it on the app store?

I have the regrestration id, i just need to redownload it, without re-paying

Hello,
You can no more download the trial version from Apple's website. So you should contact the iWork support here :
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=SG1
Choose Mac & Software. You can also change the contry at the top of the page.
Hope this will help.

HT203200 When i try to download something from the app store it says "Cannot Connect to iTunes store" bur just a few days ago i had no problem with it. What shoul i do?

I have tried to find what to do but nobody seems to have the solution

HI ...
Try this support article > Can't connect to the iTunes Store

I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on i

I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on itunes, I even scanned the computer with Registry Easy but nothing worked. I use Mozilla Firefox and have a PC with Windows 7. Obviously, buying a ipod and being unable to use it for 3 days (and counting) because I am unable to register it, is pretty frustrating. Can anyone help?

Did you try all of this:
iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
For more information on other security software, see iTunes: Troubleshooting security software issues.

I just recently downloaded iTunes and whenever I try to access the store It says "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80096004)

I just recently downloaded iTunes and whenever I try to access the store It says "iTunes could not connect to the iTunes Store. An unknown error occurred (0x80096004). I have windows xp and it's running on service pack 2. I have downloaded and redownloaded iTunes many times. I'm getting very frustrated! Please help!

I have the same error for Windows Vista. I read all the community posts and followed the suggested fixes including numerous uninstalls and installs, clearing cache, choosing various SSL TL options, turning off all spyware and nothing has worked. My internet works fine for all my other programs so not sure what is going on with Itunes. I will not buy anymore products through
Apple Itunes.

I have an iPod Classic. I think it is a 5th generation. I would like to know if I can download games from the App store that say they are for iPads, iPhones, and iPod Touch. Will these work on my iPod Classic?

I have an iPod Classic. I think it is a 5th generation. I would like to know if I can download games from the App store that say they are for iPads, iPhones, and iPod Touch. Will these work on my iPod Classic?

No, they won't.
(58155)

HT4623 I have the original iPad and I don't have an option in Settings, General for Software Upates. The App Store only has a Spanish version. Does anyone know how I can update to iOS 5?

I have the original iPad and I don't have an option in Settings, General for Software Upates. The App Store only has a Spanish version. Does anyone know how I can update to iOS 5?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???

everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???

Readers here are other Users like you. You need Apple Customer Service. call them.

I just bought and set up a iPad mini. Now when I go to sign in on the apps store it says unknown error.

Similar Messages

Maybe you are looking for