I just bought ipod and..

Well i just bought a 30g ipod video and its not being found by itunes or the updater. updater always says cannot mount ipod. itunes just doenst find it. i have uninstalled and reinstalled the software, reseted my ipod, restarted my computer, and looked through all the thread information and its not helping. my ipod just sits at the do not disconnect screen. i went to add new hardware in control panel and found the ipod in this list, and my computer said its working properly. which leads me to believe that its a software problem and not a computer problem(as in locating the ipod). a also have tried every usb on my computer, they are all 2.0. need help please.

http://www.smartcomputing.com/techsupport/detail.aspx?guid=&ErrorID=25907

Similar Messages

  • HELP ME i just bought Ipod and it froze

    I purchased my iPod about 2 hours ago and i brought it home and played a game while installing iTunes software and after the install was complete i plugged the iPod into the computer and POW it froze and i cant figure out how to fix it. the manual says to do something and then hold menu and select buttons for 6 - 10 seconds and then it should be fine but it doesnt work for me. HELP ME PLEASE

    I had a similar problem. I hooked it up to the computer and it froze under language selection. I simply did as the instructions stated and held (i believe) the menu and center button until it reboots. Try this again.

  • Just bought ipod nano.  Just bought 2 songs in istore however did not sync to my ipod.  how do i tell if ipod is active with istore

    Just bought ipod and went to istore and bought 2 songs.  However does not seem to have synced to my ipod.  How do i make sure device is recognized by istore.  Should istore page be indicating its presence.  First experience with ipod or istore and am very frustrated right now.  Please help.

    Wow that was really quick, thank you so much.  Im not sure at all which version it was because i said it was around 4 years ago he bought it.  I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names.  isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
    So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
    either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
    sarucia

  • HT1766 i just bought iPod touch 8GB put it in iTune and it show only 34Mb available. and it been use 6.2GB (other on Summery) no App. sync. I don't have enough space to sync any application!?

    I just bought iPod touch 8GB put it in iTune and it show only 34Mb available. and it been use up 6.2GB show from the iTune Summery as "OTHER 6.2 GB" so I don't have enoght space to sync any much application for my kids. How do i do? I already make sure it has no Picture, songs ...all only app that come with the factory default. How do I do? or something wrong..
    I got iPhone and another ipod touch (32GB) but it has a lot of space available...I just can't fix it out what OTHER  6.2GB used came from?

    Other can be files that the iPod has "lost" or can no longer recognise.
    So either you bought this second hand and it had someone else's stuff on it, or you were unlucky and the first Sync of your iPod to iTunes resulted in a lot of "Other".
    Conect the iPod to iTunes and on the Device/Summary pane (tab) look for and select the Restore button.

  • Ive just bought ipod touch... but i need to post it to malaysia from india... and im not believe in the normal posting.... can apple shop post it?

    Ive just bought ipod touch,but i need to mail it to my friend who at malaysia,can apple shop mail it for me?

    Apple wil only ship within the country of purchase.

  • HT1444 just purchased Ipod and it is saying I need to upgrade my OSX 10.5.8 so that I can download Itunes ?

    just bought IPOD classic and now it seems my Mac osx10.5.8 is not good enough

    Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
    Upgrading to Snow Leopard
    You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s iCloud services; fees and
               terms apply.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
         Lion System Requirements
           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
               or Xeon processor
           2. 2GB of memory
           3. OS X v10.6.6 or later (v10.6.8 recommended)
           4. 7GB of available space
           5. Some features require an Apple ID; terms apply.
    Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion — System Requirements
           Macs that can be upgraded to OS X Mountain Lion
             1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
                 Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
             6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
             7. Xserve (Early 2009) — Model Identifier 3,1 or later
    To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
    Are my applications compatible?
             See App Compatibility Table — RoaringApps.
         For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

  • Just bought iphone4 and trying to access app store but message reads "cannot connect to the app store"?

    Just bought IPhone4 and keep getting "could not activate Cellular data network" - any ideas please?

    Hey William,
    It sounds as though you are having difficulty with your Mac being unable to connect to the Mac App Store. This article has some steps that may help you troubleshoot -
    Can't connect to the iTunes Store - Apple Support
    Note that the title is for the iTunes Store, the steps are still relevant.
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • I have just bought McSudoku and it quits after about a minute every time. How do I correct it or get a refund?

    I have just bought McSudoku and it quits after about a minute every time. How do I correct it or get a refund?

    I am logged into the same things on both my iPhone and my MacBook Pro, except for mail. I use a gmail IMAP account and everything there already works on both machines. The iCloud account on my iPhone uses one Apple ID and the one on the Mac uses the second Apple ID.

  • ...I just bought this and i can't get it o work for me, I had noticed chat windows right up until I

    ..I just bought this and i can't get it o work for me, I had noticed chat windows right up until I Paid for it now I am left alone I need help. or my Money back.  I knopw I am writing to no one.

    Good day,
    How can I help?
    Kind regards,
    David
    Adobe Systems

  • Hi! I just bought Lion and I am having a problem with the installation. It keeps telling me that the computer's hard drive has a S.M.A.R.T. problem. How can I solve it?problem.

    Hi! I just bought Lion and I am having a problem with the installation. It keeps telling me that the computer's hard drive has a S.M.A.R.T. problem. How can I solve it?
    Thanks!
    Angela

    You may have a hard drive problem. When I installed Lion, the installer told me that it couldn't complete because the hard drive was failing (or broken, the exact words escape me). Since the HD had been functioning just fine, I took it to the Genius Bar, and found out that yes, the hard drive was slowly dying (bad sectors). I couldn't reboot into Snow Leopard, the installer wouldn't let me and then the drive just wouldn't work at all.
    I had to replace my drive and restore from Time Machine. Thankfully, I had Time Machine, and had just done a backup 5 minutes before the crash.
    Best of luck.

  • I just bought aperture and downloaded it from app store. when I try to open the app I get a warning message that says: There was an error opening the database for the library "~/Pictures/Aperture Library.aplibrary". The only option the is to quit. What is

    I just bought aperture and downloaded it from app store. when I try to open the app I get a warning message that says: There was an error opening the database for the library “~/Pictures/Aperture Library.aplibrary”. The only option the is to quit. What is wrong?

    Hi,
    not sure what the problem might be, but you can try the following:
    While pressing ALT+CMD on the keyboard, click on the Aperture icon in the dock: Aperture then opens in a special "recovery mode", and you're prompted to choose what kind of repair you need: Repair Permissions / Repair Database / Rebuild Database
    Considering the situation, I'd recommend you to try "the "Repair Permissions" option first.
    If that isn't enough (and it may well be the case), then go straight for the "Rebuild Database" option; it's a non-destructive opration anyway, but since you've just installed Aperture you shouldn't have anything valuable in the default library...
    NOTE: if you do have some pictures in the library, instead, do a backup first! Time Machine is your friend
    Another option would be to launch Aperture while keeping only the ALT (option) key pressed: Aperture will ask you what library you want to open, or you can choose to create a new one from scratch.
    Good luck!
    Corrado

  • Just Bought Aperture and won't open

    Hi
    HELP
    I just bought aperture and it won' open. Here's the message I see
    Process:         Aperture [651]
    Path:            /Applications/Aperture.app/Contents/MacOS/Aperture
    Identifier:      com.apple.Aperture
    Version:         3.3.2 (3.3.2)
    Build Info:      Aperture-265039000000000~4
    App Item ID:     408981426
    App External ID: 9411464
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [106]
    Date/Time:       2012-07-29 21:06:07.845 -0400
    OS Version:      Mac OS X 10.7.4 (11E53)
    Report Version:  9
    Interval Since Last Report:          1566976 sec
    Crashes Since Last Report:           16
    Per-App Crashes Since Last Report:   9
    Anonymous UUID:                      AF579EE0-2B7B-4BB8-82CE-78EF40A89A7A
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
      Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
      Reason: image not found
    Binary Images:
           0x100000000 -        0x1007cafef  com.apple.Aperture (3.3.2 - 3.3.2) <738E7070-D100-3296-8AA9-47BE3189DA95> /Applications/Aperture.app/Contents/MacOS/Aperture
           0x1009c5000 -        0x100f50fe7  com.apple.RedRock (1.9.4 - 260.53) <1C2CBF83-E0BC-3A93-9807-02C5A42065BE> /Applications/Aperture.app/Contents/Frameworks/RedRock.framework/Versions/A/Red Rock
           0x10123c000 -        0x1012b6fe7  com.apple.iLifePageLayoutCore (1.0 - 170.28) <C3FE94E3-3F93-32BA-B9D8-BA63D56DFF40> /Applications/Aperture.app/Contents/Frameworks/iLifePageLayoutCore.framework/Ve rsions/A/iLifePageLayoutCore
           0x101309000 -        0x10130cff7  com.apple.iLifePhotoStreamConfiguration (2.2 - 2.2) <A6E7CD7C-A826-395F-ABBC-E227071F726F> /Applications/Aperture.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fr amework/Versions/A/iLifePhotoStreamConfiguration
           0x101312000 -        0x101322ff7  com.apple.iLifeAssetManagement (2.6 - 25.16) <CF6842C3-01FE-3EEB-980C-04388E263D9A> /Applications/Aperture.app/Contents/Frameworks/iLifeAssetManagement.framework/V ersions/A/iLifeAssetManagement
           0x101335000 -        0x1013d8ff7  com.apple.MobileMe (13 - 1.0.4) <0705CAD2-E813-3657-B66B-C018753A9E7E> /Applications/Aperture.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mo bileMe
           0x200000000 -        0x20000cff7  com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <4B16E262-B842-3AA4-9252-E4EC0FE0BC1E> /Applications/Aperture.app/Contents/Frameworks/AccountConfigurationPlugin.frame work/Versions/A/AccountConfigurationPlugin
        0x7fff6acc4000 -     0x7fff6acf8baf  dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
        0x7fff89a36000 -     0x7fff89a82ff7  com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
        0x7fff89a88000 -     0x7fff89a8efff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff8b297000 -     0x7fff8b2a7ff7  com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
        0x7fff8c12f000 -     0x7fff8c2b9ff7  com.apple.WebKit (7534.56 - 7534.56.5) <BC22A17F-A32F-3D9B-926F-091A47C4B315> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
        0x7fff8c655000 -     0x7fff8c829ff7  com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7fff8cddd000 -     0x7fff8cdddfff  com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
        0x7fff8ec0d000 -     0x7fff8ec0dfff  com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
        0x7fff8edae000 -     0x7fff8ef4dff7  com.apple.QuartzCore (1.7 - 270.4) <97E20A5F-652B-3E85-8C46-DCB777248ECD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
        0x7fff900aa000 -     0x7fff902acfe7  com.apple.AOSKit (1.02 - 91) <78F90BCC-414B-38E0-908D-A17906CF31FF> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
        0x7fff90677000 -     0x7fff90677fff  com.apple.Carbon (153 - 153) <AF0F9910-E3C3-3922-AA92-A39000655E0F> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
        0x7fff92edb000 -     0x7fff92f6eff7  com.apple.PDFKit (2.6.3 - 2.6.3) <49BF9CDC-E902-3CAC-9C04-3302545907D5> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
        0x7fff92f9b000 -     0x7fff92f9bfff  com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
        0x7fff93018000 -     0x7fff93083ff7  com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff9320a000 -     0x7fff934f3ff7  com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff94e84000 -     0x7fff94e84fff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    H

    If the Combo installer did not work (what is the exact error message?), try to download Lion again from the AppStore, or boot into the Lion Recovery Partition:
          OS X: About OS X Recovery 
    You can also try, to restore the missing framework from your backup.
    You need to restore this folder from the System Library:
         /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
    Regards
    Léonie

  • I just bought QuickTimePro and can't find any filed where i can fill in the code????

    just bought QuickTimePro and can't find any filed where i can fill in the code????

    Welcome to the Apple Support Communities
    If you are using a Mac with Mac OS X Snow Leopard, OS X Lion or Mountain Lion (as you say in your post), you have to install QuickTime Player first in order to install QuickTime Pro with your key. See > http://support.apple.com/kb/ht3678

  • Just bought Illustrator and can't install it. Says installed in the pop up thing but it isn't anywhere on my computer or accessible through my web browser. been o hold for half an hour on so called  "Live Chat"

    Just bought Illustrator and can't install it. Says installed in the pop up thing but it isn't anywhere on my computer or accessible through my web browser. been o hold for half an hour on so called  "Live Chat"

    Adobe Customer "Don't Care" have been "assiting other people" for about an hour now and I can't redownload Illustrator either.
    I REALLY dislike Adobe.

  • Just bought iworks and the serial number is not working. help!

    just bought iworks and the serial number is not working. help

    How did you buy iWork (no 's', capital 'W')?
    If you downloaded the trial version earlier, and have since purchased a serial number, iWork will ask you for the number the first time you launch one of the iWork applications after the trial period ends.
    If you bought a retail box, or bought the individual applications through the Mac app store, no serial number is needed, but if any part of the trial version is still installed on your computer, you'll get a request to enter a serial number before proceeding.
    In the last case, you must delete all traces of iWork and it's applications (but not the documents that you have created and saved), then reinstall the purchased versions from the DVD or from the app store.
    For the simplest and most efficient means of deleting the trial version, go to Yvan Koenig's iDisk, then to:
    for_iWork > iWork 09 > uninstall iWork 09.zip
    Unzip the file, open with Script Editor and run.
    Regards,
    Barry

Maybe you are looking for

  • TS3297 Can I use multiple accounts on one device/ computer?

    I'm an American in Japan. I use the American iTunes/App store, but I also want to purchase things in the Japanese store for apps for my MacBook Pro. Can I use both stores? I have a gift card for the JP store, but no account yet. Will both be accepted

  • Post complete logs/output/versions/error messages

    When you have an issue, post the ENTIRE output or log. Information is crucial to being able to solve any problem. I've seen threads go for pages and all someone needed to do was ask for a log file or simple command output. Don't do this It doesnt wor

  • Problem adding IBMtape and TS3200 fibre library to solaris 10 sunfire 280R

    Hi, I have IBM TS3200 Fibre library and I’m having problems to connect it to my solaris 10 (and TSM) there is nothing in under /dev/rmt ?? Information: SunOS tsm 5.10 Generic_118833-36 sun4u sparc SUNW,Sun-Fire-280R HBA Model          : QLA2310 Drive

  • Users changing passwords within LDAP authentication

    Hello all, I've noticed that if a user uses the 'Membership' authentication to access the portal, they are allowed to change their passwords within the 'user channel' edit section. If a user logs in throught the LDAP authentication, this password uti

  • My Interface VLANS keep going up, and then down!

    I have an 1841 router and a 2950 switch and VLANing/trunking from scratch for the first time. Keep in mind that if you see any unnecessary config don't feel bad to point it out. I am just compiling bits and pieces of what I know and what I'm reading.