I just bought iWorks Serial Number Key over the internet. When I use the key, iWorks tells me the key is invalid!! Please help. (I bought this iWorks from someone in Singapore. I am using it in Malaysia)

Question

I just bought iWorks Serial Number Key over the internet. When I use the key, iWorks keep telling me the key is invalid!! Please help. (I bought this iWorks from someone in Singapore. I am using it in Malaysia.). Thanks

Answer 1

Downloaded the Trial version. It still says the serial number key is invalid. On the iWork page where I am suppose to enter the serial number key, the "Go Back" button is always BOLD, but the "Continue" button remains GREY all the time. The "Continue" button remains grey even after I have completed the key entry. I have to type the "Return" key on my keyboard to force enter the key. The message I get is still "Invalid key".
I have called Apple. The first person helped by asking me to delete certain items in some Folders and it still did not work. I was then connected to a senior person, but I heard over the recording that there were 15 persons waiting on the line. I had to end the call because the wait will take too long.