I just bought lightroom 5 but when i try and register it it says that it is only an update

Hi i just bought lightroom 5 thinking that I was downloading the program but when I put in the serial number that was emailed to me it says it is only an update serial number and I need the original. What do I need to do? Thanks

Hi,
Please follow this link: http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
Thank You
Arjun

Similar Messages

I just bought v10.7lion but when I try to install it comes with this error message:"Install Failed"...try to install again. Now I've been restarting over and over again. What should I do?

I just bought v10.7lion but when I try to install it comes with this error message:"Install Failed"...try to install again. Now I've been restarting over and over again. What should I do?

JPPI-
Did you try it with the iTunes your Mac already has?
Try running Software Update in your System Preferences. That should bring your computer up to the latest software available for 10.4. You would end up with an older version of iTunes, but that may be good enough to activate your iPad.
Fred

I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help

I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help...

We are starting from the beginning like its a new ipod starts out asking language, country,location services,choose a network,and when we get to "setup ipod touch " there are 3 options 1..setup as new ipod, 2.restore from ipod backup 3 restore from itunes backup and when we hit setup as new ipod and click next it comes up with sign in with apple id or create a free apple id we clicked create a free apple id....then comes up with bday,1st name last name, use your current email address, get a free icloud email address or change email address and THIS is where we have problems....if we hit change email address it means that sis's stuff goes under his name and moves all her stuff to this older ipod which the brother does not want. sorry this is so long but its the only way I knew to do it.

Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists

Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists follow link: http://www.adobe.com/go/kb407111. Have installed Bridge 5.0.2.4; Raw Ref Version 7.0.0.308; DNG converter_8_7_1.dmg; Bridge 5.0.2 Update 2. Also same problem with Lightroom which I don't normally use. Lightroom_3_LS11_mac_3_6.dmg installed.

In the link you posted it states that the Nikon 810 requires ACR 8.6 or newer.
Version of ACR are specific to versions of Photoshop. You cannot use 8.6 nor even 7.0.in CS5.
I believe that ACR 6.7 is the latest that will work with CS5, so make sure you have this installed and get rid of ACR 7.
Having 2 versions of ACR will cause problems.
You have already downloaded DNG Converter 8.7.1.
Have you double clicked the DMG file to allow you to install DNG Converter on your computer?
Be aware that DNG converter is a stand-along application and not a plug-in.
You need to open DNG converter at select the FOLDER that contain your .NEF files.
Don't open the folder and try to select individual files, it doesn't work that way.
After converting your D810 files to DNGs you can then open the DNGs in CS5
The problem is your camera didn't exist when CS5 & its version of ACR was developed.
i don't use Lightroom, but the list mentions Lightroom 5.6 as needed to open D819 so your 3.6 version of LR won't cut it.

MY computer sayd that it is connected to the internet in the upper right hand corner, but when I try to open safari, it says that it is unable to connect. how can i fix that?

I just got this computer today, everything works fine but I cannot connect to the internet. The Wi-Fi thing in the top right corner tells me that im connected, but when I try to open Safari, it says that I am not able to connect to the internet. I have done everything the computer has told me, and i still can't connect. I need help please!!

The problem lies between your router and the ISP.
Pull the modem or router/modem power plug, wait about 30 seconds and plug it back in to establish a new connection to the ISP.
Try another website, another device and see if that works if not then call your ISP for assistance and/or reconfigure the router.
If your router isn't secure and you had bad leechers the ISP might have suspended the access or perhaps met the monthly data cap rate.
See these links too.
WiFi, Internet problems, possible solutions
WiFi security issues, at home and WiFi hotspots

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?

You need to install Office on the computer from the installer DVD or disc image you purchased.

HT4623 I have just bought an iMac but when I try to connect my iPad with it it comes up with warning message saying I need to download iTunes version 10.6.3 or later. When I check for updates my iPad tells me that its upto date with OSI 6.1.3 how can I fi

Can anyone help? I have bought an iMac but when I try to sync it with my iPad it says I need to update the iPad to version 10.6.3 or later yet when I try to update the iPad it says it has the latest update which is 6.1.3 how can I fix this so I can sync the two?

Its not telling you to update your iPad, its telling you you need to download a recent version itunes on your computer.
Go here to download the newest version of iTunes.
http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com

I down loaded iMessage for mac, but when i try to register it it say the server encountered an error processing registration. please try again later, it has been doing this all night,

I down loaded the new imessage for mac from the mountain lion, free trial, but when i try to sign in it says the server encountered an error processing registration. Please try again later. I have put it on my other mac, and no problems with it, i have only brought this mac today, and just want to get it all set up

Try this:
https://discussions.apple.com/thread/3801516?tstart=0

Trying to access my movies on someone's else's Apple TV, logged in and it brings up everything I have bought but when I try and play it's says error loading

Trying access my Apple TV movies on someone's else's Apple TV, logged in and get everything I have purchased but when trying to play it says error loading

Power cycle the ATV and router.
If the issue continues, on the ATV select Settings > General > Reset

I have a problem installing itunes (10.7)....it says that i've installed itunes successfully, but when I try to open itunes, it says that itunes have stopped working!

i have a problem installing itunes (10.7)....it says that i've installed itunes successfully but when I click on the shortcut, a popup box states that "Itunes have stopped working and asks me to either search via windows for solution or close program"

Yes, you should be on Quicktime version 7.7. by now. Have you ever used Software Update?
You can download it from here:
http://support.apple.com/kb/DL761

When I try and install firefox it says that I do not have the correct privaliges- MAcBook Pro.

When I try to update Firefox, it says that I do not have the correct privileges.

You can try to repair the permissions for the Firefox application files and folders.
You can also do this:
Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I just bought the MacBook Pro 13" and it says I have Adobe Lightroom 5, but when I try to register it and put serial number , it only has 6 boxes. Do they mean serial number of my computer because thats 12 digits

I'm trying to register Adobe Lightroom 5 on my new 13" MacBookPro Retina. When they say type in serial number , theres only 6 boxes. My macbook has 12 digits so I can't advance to next question. what am I doing wrong. It sayd that the adobe Lightroom 5 is on this macbook pro...Can someone help ?

Did you buy this directly from Apple or from elsewhere. I've never heard of Lightroom coming pre-installed so it sounds like you MBP might not really be "new."
Enter your serial number here to check the support status and see if the computer has been previously registered:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
If you did not buy it from Apple and that site shows any purchase date other than yours (± a few days), return the computer to the fraud perpetrators who sold it, get your money back, and buy directly from Apple next time

I got two iTune gift cards for a gift, but when i try to redeem them, they say that an error has occurred. i havent used them before. what should i do ?

I've recived two iTunes gift cards for the holidays from a family friend in the mail.
When i got the cards i scratched it off, to get my pin number. When i put my pin number into my phone / laptop.. both of the cards said that there was an error with the card.. which i dont understand since they were new. I dont know how much money was on it all i recied were the 2 cards.
can you please help me out asap?
thank tou
Laura.

Hi there Laura Petrau,
You may find the information in the article below helpful.
iTunes Store: Invalid, inactive, or illegible codes
http://support.apple.com/kb/TS1292
-Griff W.

Can't access story I Just bought Adobe story but when I press sign in there appears an ST logo with a spinning @bar that has been on my screen for hours

I Just bought Adobe story but when I press sign in there appears an ST logo with a spinning @bar that has been on my screen for hours

Can you please try the following?
- first make sure that you have flash player up-to-date. You can get the latest version from https://get.adobe.com/flashplayer
Now log into story wait for some time to see if this resolves your issue or not
- If it doesn't then try opening private browsing/incognito mode of your browser and try logging into Story from there
If you are able to login then you should try clearing cache and cookies of your browser

I bought LR 5.7.1 but when I try to register the product it ask me a previous version of LR that I have not, what to do?

I bought LR 5.7.1 but when I try to register the product it ask me a previous version of LR that I have not, what to do?

Many thanks. But today seems impossible to talk to anyone.I will try later on
Messaggio originale----
Ogg: I bought LR 5.7.1 but when I try to register the product it ask me a previous version of LR that I have not, what to do?
I bought LR 5.7.1 but when I try to register the product it ask me a previous version of LR that I have not, what to do?
created by Keith_Reeder in Photoshop Lightroom - View the full discussion
You'll have to talk directly to Adobe - sounds like you've bought an "upgrade" licence rather than a full licence.
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7059090#7059090 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7059090#7059090
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Photoshop Lightroom by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.
Edited by Geoff the kiwi to remove visible email addresses.

I just bought lightroom 5 but when i try and register it it says that it is only an update

Similar Messages

Maybe you are looking for