I just bought Lightroom and I am having difficulties retrieving my serial number.
I have just purchased Lightroom and I am having difficulties retrieving my serial number so that i can start using this product.
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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Hi! I just bought Lion and I am having a problem with the installation. It keeps telling me that the computer's hard drive has a S.M.A.R.T. problem. How can I solve it?
Thanks!
AngelaYou may have a hard drive problem. When I installed Lion, the installer told me that it couldn't complete because the hard drive was failing (or broken, the exact words escape me). Since the HD had been functioning just fine, I took it to the Genius Bar, and found out that yes, the hard drive was slowly dying (bad sectors). I couldn't reboot into Snow Leopard, the installer wouldn't let me and then the drive just wouldn't work at all.
I had to replace my drive and restore from Time Machine. Thankfully, I had Time Machine, and had just done a backup 5 minutes before the crash.
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Payment made for lightroom and photoshop joint package, still prompted for serial number
payment made for lightroom and photoshop joint package, still prompted for serial number which I have not been given. what do i do next?
Hi ,
I think you have downloaded the program directly from adobe. As you have the Photography plan, then you have to download this from Creative Cloud Desktop then they will be activated through with your email address. Then it will not ask for serial number. -
Hi, when i buy the Canon 5D mark III I was given a version of Adobe Lightroom 5, I install Lightroom and when I go to put the serial number tells me it's not valid, do not know what I can do. Thank you.
Try serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
No orders showing in my account - just bought lightroom and photoshop deal but no way to download?
I've had a confirmation to say payment gone through - i bought the photography $9.99 a month package - for lightroom and photoshop. Nothing showing in my orders... I can't downlad the product? I'd like to get help
Does any subscription? Try downloading the Creative cloud Desktop Application and install it sign in then install the products https://creative.adobe.com/products/creative-cloud or download the products installers. Follow download instructions closely http://prodesigntools.com/adobe-cc-direct-download-links.html
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Just bought Element 12 from Best buy. Tried to get serial number using inserted reception code provided. Get message saying code is invalid.
Have you also checked your receipt? And have you tried this?
Redemption Code Help -
Hello! How do I retrieve my aperture serial number if I don't have the booklet anymore?
Denise,
the support article you came from -Pro Application Replacement Serial Numbers - is your only hope.
You need to contact Apple with a proof of purchase. Do you still have the installer disk to prove that you bought the application?
Do you have a second mac with Aperture running? Then you can see the serial number in the "About" panel: From Aperture's main menu bar > Aperture > About Aperture
Léonie -
My Basic Tab has vanished...clues on where I can find it. I have a horrible feeling I've pressed some 'hide' button by mistake and can't find how to undo it
Right-click on one of the tabs that are visible and select "Basic" from the menu that's presented, Mohammed.
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Hi, can anyone help me with the above? Thanks
Hi Tezzarina & sofih1983,
Please use the below mentioned download link for downloading and installing the product.
Adobe - Download free trial version Adobe Photoshop Elements 13 | Adobe
Cheers,
Kartikay Sharma -
Lightroom 5 won't open, always asks for serial number
I just bought Lightroom and the installation went without problems. I entered the serial number and then tried to open the program for the first time but instead of opening it's always aksing me to enter the serial number.
Anyone able to help me with this? I'm using a MacBook Pro late 2013 OS X 10.9.2I'm still having the problem, it's really frustrating. I think I have deinstalled everything at least 10 times and nothing seems to be working. Would be very grateful if anyone has an idea how to solve this problem.
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I just bought lightroom 5. I had lightroom 3. Now when I export my photos from lightroom 5 and upload them into my photoshop elements program to edit the photo files are at 100% zoom percentage. When I upload photos from my old lightroom 3 program they come into photoshop at 14% zoom percentage which is what I want them to come in at so I can zoom them in to detail the skin. What might have changed settings wise between the 2 programs, I cannot figure it out.
I just bought lightroom 5. I had lightroom 3. Now when I export my photos from lightroom 5 and upload them into my photoshop elements program to edit the photo files are at 100% zoom percentage. When I upload photos from my old lightroom 3 program they come into photoshop at 14% zoom percentage which is what I want them to come in at so I can zoom them in to detail the skin. What might have changed settings wise between the 2 programs, I cannot figure it out.
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Hi,
I have just bought Lightroom 5 from the adobe website for my Mac os running yosemite 10.10.2. After the installation process I launched The application LR but doesn't open. It appears a message telling that there is no compatibility
any advice? thanks
Gianluca Italytry installing lr 5.7.1:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
Just bought Lightroom 6 through B&H Photo Video online and now Adobe says it is "unable to validate this serial number for Lightroom". Any help for me here folks?
If you want to buy the product Lightroom 6.0 from the Adobe Website, then please visit here-
http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html
And scroll down to the bottom and spot the Lightroom 6.0 to buy the standalone application.
You can buy the application as an upgrade or full product (second red box in the screen shot shows the previous version of the software you own and needed to be selected if you are buying the upgrade Lightroom 6.0 ) in case you have the previous version ( Lightroom 1.0, 2.0, 3.0, 4.0, 5.0 ) serial number registered or noted somewhere.
Here is the screenshot which might help you in buying the product correctly,
You can visualize the first red box where you need to select on the drop down to make the purchase as an upgrade product or the full version of the application.
If you have the qualifying product ( Lightroom 1.0, 2.0, 3.0, 4.0, 5.0 ), then it would cost you just $79 else $149 in case of full installer.
Try, it might help you get over the plight of buying the product.
Thank you so much. -
I just bought Lightroom 5 off of Amazon and after downloading it and everything it says I need to buy a serial number? Is this true?
I don’t think there are many “must have” features in PSE13 especially if you are doing most of your editing non-destructively in Lightroom and only going to the external editor occasionally.
https://forums.adobe.com/message/6761649#6761649 -
I just bought lightroom 5 but when i try and register it it says that it is only an update
Hi i just bought lightroom 5 thinking that I was downloading the program but when I put in the serial number that was emailed to me it says it is only an update serial number and I need the original. What do I need to do? Thanks
Hi,
Please follow this link: http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
Thank You
Arjun
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