I just bought my first ipad. it is for my husband. it asked to set up an apple id. i aready had an account, so just thought i could connect it to mine. after it was all done, i tried to download a 'free' software and it said 'apple id disabled'. now wot?
aloha. i just purchased an ipad for my husband. it asked me to a set up an apple id for it. i already had one under my name, and so connected it to that. however, when i tried to download a software for him, it said 'apple id disabled'. how do i reactivate the apple id? since this happened, i have opened an apple id under his own name/password now. my problem is getting the ipad to let me change or activate the apple id (either of them)..help!!! i have the ipad retina..not sure if that is 1 or 2? and don't know what operating system. where would i find that info?? it's not on the box, and the ipad came with no instructions, although i did download some, not sure if apply to this ipad..soo confusing, but trying
From the information that you have provided, it sounds like your Apple ID has been disabled. You can read this to see how you can troubleshoot that issue.
Apple ID is Disabled - Apple Club - Google Sites
You can try signing out of your ID on the iPad and sign in with his ID and see if that works.
Settings>iTunes and App Stores>Apple ID. Tap your ID and sign out. Then sign in with your husband's newly created ID.
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Thank you for using Apple Support Communities.
I see you are having difficulties with downloading a free app from the App Store without a credit card. The following article explains how to set up your account without a credit card or payment method.
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Support
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