I just bought my mac, yesterday. why is it already saying "service battery"?

when i go to the battery, it says service battery.
I JUST BOUGHT IT YESTERDAY.
what do i do?

Ralph Landry1 wrote:
Of course, new should mean new...I would be more than a little annoyed if mine failed right out of the box.
But the other side of it, if they thoroughly test it and only the battery is bad, you have a machine that has actually undergone more testing than they get off the production line...as the battery failure clearly shows
One side of me hates a failed item, other side likes a fully tested and passed item.
To me it wouldn't really matter what they did to test it. I would simply want either a new unit, in a sealed box just like all MBPs come, or my money back.
I wouldn't want it taken apart, repaired, tested, nothing. That is for them to do after I have left the store with what I original bought, A New Macbook Pro that works as it is supposed to without bad parts.
I really don't understand why that is not acceptable and that I or anyone else should accept anything else.
I also don't understand why anyone would even suggest that it be repaired as it is one day old and this problem was apparent right out of the box.
If they said to me "Well we checked it out and it's just the battery and we will replace that". I'd say "fine I would like to return it on the 14 day full money back policy". Thank you and walk out of that store.

Similar Messages

I just bought an iMac yesterday. I'm trying to transfer my iTunes purchases

I haven't had a Mac since I was about 6 years old. I just bought a Mac yesterday because our PC bit the dust and I needed something quickly for an art project that is due next week. I want to upload my music to the computer, and I'm having a problem.
I deauthorized all 5 of the other computers that my iTunes account was set up on, and most of my iTunes purchases were transferred. However, all of my most recent purchases begin to upload, but then this box pops that says: "Attempting to copy to the disk 'Macintosh HD' failed. An unknown error occurred (-39)."
Like I said, I'm still not entirely comfortable with my new Mac, it was just out of the box yesterday and I don't understand how everything work with it. So what exactly does this message mean, and how can I get my music on the iMac computer?

unfortunately from the UK you can not call Apple support
Last time I was there, UK still had telephones. Has there been been some sort of event that has rendered telephones obsolete?
Apple Contact - UK
"*Telephone Support*
To get technical support over the phone, please call 0844 209 0611*. Lines are open Monday-Friday 0800-1945 and Saturday 1000-1745. If your product is within its 90-day complimentary support period or covered by an AppleCare Protection Plan, you will not have to pay for the support. Otherwise, you may purchase per-incident support for £35.

I just bought my mac book pro and updated to mountain lion and I don't know why it is taking around 1minutes and 10sec to boot up,does anybody have any idea? thank you in advance

I just bought my mac book pro and updated to mountain lion and I don't know why it is taking around 1minutes and 10sec to boot up,does anybody have any idea? and also how can I make my laptop boot up faster?thank you in advance

Call Apple Care.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

I just bought a Mac Book Pro and why do I now have to pay for the OS X upgrade?

I just bought a Mac Book Pro about a month ago and now I have to pay for the OS upgrade!!! Is there anyway to avoid this charge?

Click on the  in the top left corner, then About This Mac. The version number will be listed right under OS X.
If it is something like 10.8.3 or 10.8.4 (anything starting with 10.8.x), you can click Software Update to download 10.8.5 for free.

I have just bought a mac pro and when i log into ap store i can't see any of my downloads that are on my ipad2

I have just bought a mac book pro and when i go to the Ap store none of my previous downloads to my ipad and phone are there, why?

Because iOS and Mac OS X software isn't cross-compatible. If you're going to the iTunes App Store and not the Mac App Store, none of your purchases on other devices will be listed there unless you put them onto the new computer.
(65361)

I have a MBPro mid 2013 with 1 Thunderbolt port. Just bought a Mac monitor and want to daisy chain a PC monitor to it. Use a Mini DVI to VGA adapter from MBP to PC monitor. How do I daisy chain the 2 monitors?

I have a MBPro mid 2013 with 1 Thunderbolt port. Just bought a Mac monitor and want to daisy chain a PC monitor to it. Use a Mini DVI to VGA adapter from MBP to PC monitor. How do I daisy chain the 2 monitors?

Hall Palm Desert,
if your Mac monitor has Thunderbolt ports, and the PC monitor is on the end of the daisy chain, then you might be able to do it by connecting your PC monitor’s VGA cable to a Mini DisplayPort-to-VGA adapter (e.g. Apple, NewerTech), connecting that cable’s Mini DisplayPort end to one of the Mac monitor’s Thunderbolt ports, and then connecting a Thunderbolt cable between the other port on the Mac monitor and your MacBook Pro.

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that

I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?

Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso

Had a windows computer with my element 7. Now just bought a Mac OSX version 10.9.2 what would be the best photoshop elements for this machine. I did download elements 12 from Apple store but kept getting incompatible message when trying to open a phot

I thought elements were simple but maybe it is just me. Having problems moving photos from iphoto to elements

Duplicate post; see:
had a windows computer with my element 7. Now just bought a Mac OSX version 10.9.2 what would be the best photoshop elements for this machine. I did download elements 12 from Apple store but kept getting incompatible message when trying to open a phot

I can't get any contact info for installation problem- I just bought a Mac Air and my CS5 is asking for a reinstall. Mac Air has no DVD slots. HELP I al VERY FRUSTRATED THAT ADOBE HAS NO WAY TO GET HELP

I can't get any contact info for installation problem- I just bought a Mac Air and my CS5 is asking for a reinstall. Mac Air has no DVD slots. HELP I al VERY FRUSTRATED THAT ADOBE HAS NO WAY TO GET HELP

You are right, Adobe does not support CS5 because it is no longer sold.
Simply download the trial version of CS5 from this Adobe web site and input your serial number.
Adobe - Photoshop : For Macintosh

I just bought a mac mini over the weekend. I saved items from my old G4 to an external hard drive. I go to plug in the external hard drive and the new computer is not recognizing it. Help.

I just bought a mac mini over the weekend. I saved items from my old G4 to an external hard drive. I go to plug in the external hard drive and the new computer is not recognizing it. Help.
Here is the information I have. The external hard drive is a 120GB Acomdata. It has both USB and Firewire. When I go to plug in to the mac mini through USB, it is not being recognized. When I switch to Firewire on the old computer I can see it, however when I go to USB it is not being recognized (even on the old computer).
I'm at a loss as to what to do. Any advice would be helpful.

Shalese wrote:
Have you ever tried the FW 400 to 800 adapter?
I have used them on multiple occasions and they work just fine.
Try this (maybe you already have):
-Boot Mini with drive disconnected.
-Do not connect drive but turn it on
-wait a few seconds for drive to spin up
-plug cable into the Mini then into drive.
This is an old drive and may have some timing
issues.
I had an Acomdata drive a long time ago. It
worked fine with FW but USB was flakey.

I am new to mac, but i keep reading about Mountain lion. I just bought my Mac book Pro less then a month ago. my current software is OS X 10.8.2, Do i already have mountain lion? How do I check to see?

I am new to mac, but i keep reading about Mountain lion. I just bought my Mac book Pro less then a month ago. my current software is OS X 10.8.2, Do i already have mountain lion? How do I check to see?

As the others have stated, you're on Mountain Lion with 10.8, anything. But you can check your version of the software by going to the apple in the upper left corner of the screen and clicking it and selecting "About This Mac". That will open a box that shows your software version. Once there you can click on "More Info" that will tell you everything about your specific mac configuration.
Welcome to the Mac family.

I just bought 15' Mac book pro. as i work a lot on Garageband. I even downloaded all the drummers and loops to update the new Garageband 10.0.1 now my problem is that all my past work which i did on older version on GB, has missing sounds in it.

I just bought 15' Mac book pro. as i work a lot on Garageband. I even downloaded all the drummers and loops to update the new Garageband 10.0.1
now my problem is that all my past work which i did on older version on GB, has missing sounds in it. so here are my questions
1. DO i have to install JAMPACKS on my new Macbook pro?
2. Are JAMPACKS still compatable with the new GB?
3. There is an UPDATE on the new GB on Appstore and once i click it, it goes to billing no detail is provided what this update is for so help!
thanks

3. There is an UPDATE on the new GB on Appstore and once i click it, it goes to billing no detail is provided what this update is for so help!
See: This document explains what the in-App purchase is about.
Expanding GarageBand for Mac (v10.0) content with an in-app purchase
Do you still have your old Mac?
How did you migrate from the old Mac to the new Mac? Did you transfer your old software and documents using Setup Assistant? Then your old GarageBand '11 version should have been migrated, and all your instruments.
if you did not migrate GarageBand '11, copy your old Instruments Library and Loop Library over from the old mac. Copy the following folders to a thumbsdrive and merge the missing dontents into the corresponding folders on your new mac: (from the system library - the top level library folder on your Macintosh HD):
/Library/Application Support/GarageBand/
/Library/Audio/Apple Loops/
And if you would like to continue to use GarageBand '11 for access to missing features, copy also /Applications/GarageBand over, but to a subfolder of Applications. I recommend, to install the old GarageBand as well. It can be used in parallel to GB 10.0, and will come in handy, if your old projects are having problems.
1. DO i have to install JAMPACKS on my new Macbook pro?
2. Are JAMPACKS still compatable with the new GB?
The JamPacks are nice to have, a terrific collection of instruments and loops, but if you did not have them previously, that will not help with your missing instruments. You can instll them by buying Mainstage 3. They work well with GarageBand 10.0
-- Léonie

Just bought a mac air with OS X v.10.7 Lion, for work I need to read and write NTFS drives, I install MacFuse and NTFS-3G, but it can not mount (recognize?) External HDD, in my MBP with Snow Lepard it work just perfectly... help please.

Just bought a mac air with OS X v.10.7 Lion, for work I need to read and write NTFS drives, I install MacFuse and NTFS-3G, but it can not mount (recognize?) External HDD, in my MBP with Snow lepard it work just perfectly... help please.

Reinstall MacFuse with the one from http://www.tuxera.com/mac/macfuse-core-10.5-2.1.9.dmg. If that doesn't work, you can use Paragon NTFS for Mac 9.0 which has been designed to work with Lion.

Just bought a mac air with OS X v.10.7 Lion, for work I need to read and write NTFS drives, I install MacFuse and NTFS-3G, but it can not mount (recognize?) External HDD, in my MBP with Lion it work just perfectly... help please.

Just bought a mac air with OS X v.10.7 Lion, for work I need to read and write NTFS drives, I install MacFuse and NTFS-3G, but it can not mount (recognize?) External HDD, in my MBP with Lion it work just perfectly... help please.

Sorry in my MBP Snow lepard it work.. don't have Lion In MBP

I have always used microsoft word, we just bought a mac, what program should I now use?

I have always used microsoft word, we just bought a mac, what program should I now use?

You can use Microsoft Office for Mac, one of the free Office clones such as LibreOffice or Apple's iWork suite of apps. The iWork apps - Keynote (presentation), Pages (word processing & page layout) & Numbers (spreadsheet) are available individually from the Mac App Store. There are also versions for iOS available separately. And, coming this fall, iWork for iCloud.

I just bought my mac, yesterday. why is it already saying "service battery"?

Similar Messages

Maybe you are looking for