I just bought my macbook pro last week and heard that people who purchased it can upgrade the OS X Mountain Lion for free. I actually just down loaded it but I paid for it! How can I my refund back??
Where did you buy this laptop? I know if I opened a box expecing and having paid for a 2012 model and found a 2010 model, I'd be back at the store demanding an exchange quicker than you could imagine. Open box or not, if you thought you were buying a 2012 model, you should get what you paid for.
Similar Messages
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I just bought a macbook air last week and just heard there is a new one? will apple exchange?
I just bought a macbookair last week and now I hear of new one- will apple exchange?
Nikki ~ Welcome to the Support Communities. Next time, consider consulting this guide before buying:
http://buyersguide.macrumors.com -
I just bought my macbook pro 2 weeks ago and have noticed that when I go to start it up, it takes longer to power up than when I first bought it. Does anyone know why this may be and of a fix for it?
Hi. It could be that the more you pile on the HD, the longer it will take to boot. When I first bought my MBP, it took maybe 30 seconds. But as I began putting more content on the HD, it seemed to take a bit longer to boot. You may also want to consider putting your MBP in sleep mode. That's what I do with mine and it doesn't hurt at all as far as I can tell.
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I bought a MacBook Pro last week, I am entitled to upgrade to Lion at no cost?
I bought a MacBook Pro last week, I am entitled to upgrade to Leoat no cost?
Look Here to find the procedure to get your free copy.
Steve -
Just bought iPad mini 2 last week. FaceTime is missing under settings. i can't even find it under restrictions. I have reset it but it's still the same, no facetime. Pls help me...
FaceTime is not available on devices purchased or used in certain countries, including Saudi Arabia and the United Arab Emirates. This is by government decree. The FaceTime app can't be downloaded or installed on these iPads.
Cheers, Tom -
My Macbook is not working. i dont know what to do. Please help
hello asterfromscarbourough,
your Macbook Pro should have came with some discs. One for Installing the OSx and the other for applications. You must find these 2 discs to fully install the software on your computer. That is all I can suggest. -
The only reason I bought the Macbook air was for speed. Will the laptop speed up again. Should I keep it or return it?
You can return a new Mac within 14 days of purchase.
Return it and get another one
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best. -
Just bought a macbook pro 13 inch and wifi doesn't work at all
, can't connect to my home network and in the advanced settings it says "wifi has self-assigned ip address... and will not be able to connect to the internet"
if you have other computers in the house, your modem might be blocking it. I've have seen users with the same issue and have experienced it myself. if powering down all computers and devices that connect to the modem do not work, i will have to suggest you call your internet service provider to assist you with your modem.
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I Bought it here in Kuwait. Actually my husband also bought another iPad mini here in Kuwait. And he have facetime in it. My iPad doesn't have it.
my husband and I bought it in the viva telecom store Together. But his iPad mini have facetime while mine doesn't have. there are 3 telecom companies here in Kuwait. My friends have facetime here. is there any way to install it if we go to other country?
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I just bought a Macbook Pro with Retina and I cant' seem to connect my HTC One X+ cell phone to it. It seems that I have to download the HTC software for the phone called HTC Sync Manager, but app won't open on the Macbook Pro because it's "unidentified." PLEASE HELP! I just uploaded all of my music and I really want it on my cell to run to. Thanks!
OK Folks i believe i have actually found the solution. I know i am a bit slow but i only got my New HTC One 32gb today (it was free from Three). Like you it would not connect to my Mac or work PC. So here is the way i got it to work. Download Android File Transfer if you have not already got it. Make sure you have USB Debugging setup etc. Now you need to download a free programme called SyncMate. I used SyncMate 4 because i am running OS X 10.7. There is a paid for version of Syncmate but we just want the free version as it seems to contain some drivers that will make Android File Transfer see you phone. Download SyncMate, install it as per usual and hey presto when you plug in your HTC One Android File Transfer should open automatically...BINGO!!! It worked for me which i am really chuffed about as i was just about to ring Three back up to get the phone returned. Let me know if it worked for you too :-)
Cheers dudes
Paul. -
I just bought my macbook pro and it's charged up to 100% and is still plugged in but now shows the battery at 98%. How is this possible when it's plugged in to the charger and the green light is on?
The system regularly lets the battery drop to about 95% when on the charger, then recharges to 100%. This lets the batery exercise "just a little" all of the time and saves the recharge curcuits from overuse.
Regualr occurence for me.
Also ... you need to let your battery work at least once per month. Let it run down to 40%, but not less if you can at all avoid it. Running thr battery fully dead will shorten the battery life significantly. -
I just bought a macbook pro and want to use my own iCloud account for my iPhone. How do I sign off of the current account on my iPhone and sign in with my own iCloud account i set up my mac?
On your phone, Go to "Settings", "iCloud", scroll to the bottom and "sign out." Assuming you have the the account password/security info of the current account, it will delete everything iCloud related upon your approval (don't worry, everything will remain in the cloud.) Once signed out, in the same settings location (under "Settings", "iCloud") sign in using your Apple ID and Password.
Hope this helps. -
i have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, any help would be much appreciated
Try the other USB port. If it still doesn't show up in Disk Utility then there may be something wrong with your Mac. Try something else in each USB port and see if it is seen. If the other thing, like a USB thumb drive, does show up in disk utiltiy then the USB ports are fine.
Power down the system and restart with the drive connected, go to DU and see it it is seen. -
I just bought a MacBook Pro, and need to d/l my photos from my memory card reader. iphoto keeps coming up as the app to use, but the column on the left says "No name, and shows 0 photos on the black screen. How do I view the photos on the reader?
Did it... When I clicked on "No name", a file folder came up and, I forgot to put MacBook Pro in the name bar... That was it! Maybe someone else can use this post Hopefully...
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i just got my macbook pro a week ago and i was told that i will get the lion for free, if this is true, then how do i get it.
Hi,
Not that's not normal and is one of the Problems I was having before Restoring as New...
Just make sure you Sync ALL your important Info... Contacts... Music... Etc... to your Computer...
and then do a Restore as New...
i was a bit reluctant at First, because I hadn't done it before... But it was So Easy and am Really Glad I did...
Cheers,
Here's Another Useful Link:
http://www.apple.com/support/iphone/
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