I just bought new iPhone 5 - when I try to reply to e-mail my tool bar at bottom with "reply, forward, delete..." is not there! Why? How can I reactivate it?

Submit suggestions to Apple at http://www.apple.com/feedback/iphone.html

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I have just bought ipad2. , when I try to search using Bluetooth I can't find my other device ( iPhone 4), can u help me ?

I have just bought ipad2. , when I try to search using Bluetooth I can't find my other device ( iPhone 4), can u help me ?

They're not meant to communicate with each other that way. The bluetooth is largely meant for keyboards or headphones.

New IPhone 5. Apple id is my email address. when I try to set up i cloud it automaticly changes my apple pass word to my provider pass word. How can I get it to stay my apple pass word?

New IPhone 5. Apple id is my email address. when I try to set up i cloud it automaticly changes my apple pass word to my provider pass word. How can I get it to stay my apple pass word?

Thanks for the flag J.K. - they contaced me and solved my problem. On this account (which I created just to ask this question), I log in with my email rather than my user name (mtalldud). On the account that I was having trouble with, they told me to use my user ID instead of my email to log in and it worked. This is a bit confusing and seems a bit inconsistent but at least I don't need this temporary account any more to get into this community and find answers!

Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone or iPad.

Have an older 17 MacBook Pro, running OS 10.5.8. Software update says everyting is current. Mac doesn't have iCloud, preferences still shows MobileMe. Just bought new iPhone 5S. Mac won't recognize phone, says I need newer version of iTunes. Have no problem with computer recognizing old phone 3 or 1-1/2 year old iPad. I suspect I need to update OS, but as software update isn't telling me to do so, can I? What version would I need to go to?

Your MacBook Pro can be updated to run Mac OS X "Snow Leopard". Buy it. That will enable you to run the latest iTunes version.
Online (US): http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Online (UK): http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
Germany: http://store.apple.com/de/product/MC573/mac-os-x-106-snow-leopard
Elsewhere: call the phone number in the Apple Online Store
Apple's price is $19.99, £14.00, €18.

HT1420 One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?

One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?

Deauthorize all.
Then authorize the active computers.

I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this?

I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.

The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
I suppose my question is, how can I remove her information from mine so I can setup my new phone using iCloud. Also, I have already checked my Apple ID online and nowhere on my account is her information listed.

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

I have an iPod Classic and the latest version of iTunes. I make all my purchases on my computer, but when I try to click the "add to" option and transfer the songs to my iPod, it doesn't work. How can I get my songs from my computer to my iPod?

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

When I try to make a purchase or downlowd from iCloud I get the message that my Apple ID is disabled, how can I fix this?

When I try to make a purchase or downlowd from iCloud I get the message that my Apple ID is disabled, how can I fix this?

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT1296 I purchased a song through iTunes. It synced with my iphone, but now it's not there. How can I re-sync it from my computer? I've tried and it won't do it.

I purchased a song through iTunes. It synced with my iphone, but now it's not there. How can I re-sync it from my computer? I've tried and it won't do it. Any help would be appreciated!

Check the Music App.

When I try to read my e-mail my iPad closes the page and sends me back to home page. What can I do to fix this?

When I try to read my e-mail my iPad closes the page and sends me back to home page. Any ideas how I can fix this?

Jonmarie-
Try resetting (rebooting) the iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart after a couple of minutes. Resetting this way will not hurt anything and sometimes solves mysterious problems.
Fred

I got a message when I turned on my iPod 4 saying I can know get ios 7 but when I go to update software it's not there. How can I update to ios 7?

I got a message on my iPod 4 earlier saying the ios 7 was now available but when I go to software update its not there. How do I get the update to ios 7?

What sound problems?
iOS 6.1.3 is the last update for the 4G iOS 6.1.4 was an iPhone 5 only update for speaker phone problem

HT1933 I just bought some songs when i try and listen it says files cant be located

I just bought some songs and they will not sync to my ipod or play through libary it say files can not be located

Not positive here, but if your iPhone is using iOS 6, I think you need iTunes 10.7, which isn't available for Mac OS 10.5.
My new iPhone 5 isn't compatible with my iMac G5, fortunately I have a MacBookPro that is compatible.
Sorry.
Good luck.

HT1920 I don't have the same email account as the one I originally started with, so when I try to log into the Apple store or iTunes it wants to send my password to my email. How can I get my new email address and password?

I would like to change my email address on my itunes account so I can get email updates. How can I change it on my phone to correspond with my computer?And when I tried to get iheart radio on my iphone it gave me the "terms and conditions" pages but no button to "agree". I need help.

You can try getting the password reset via this page : http://iforgot.apple.com
If you can't then you will need to contact iTunes Support / Apple in your country to get the password and your questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address to your account for potential future use : http://support.apple.com/kb/HT5312

When I am listening to music on my iPod Touch 5th gen and it is locked I try to double click the home button to bring up the music controls, but it does not work. How can I fix this?

So, I locked my iPod while listening to music, then pressed to home button to turn it back on, then I pressed it again twice to bring up the music controls so I could pause the song. The music controls came up, but they didn't control the song I was listening to, also the album artwork wasn't showing. How can I fix this?

Hello,
I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.
Hold down the Sleep/Wake and Home buttons for at least 10sec. or until Apple logo appears (Nothing will be lost, this is just a "Hard Reset")
Hope that helps!
If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
Cheers!
Pizza98704

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When I try to open the dialogue box on a website to see if there are any jobs available, firefix won't allow it
"Firefox prevented this site from opening a pop up." is the message that pops up. I have gone into preferences to allow popups from this site. BUT it doesn't allow them.

Turn off pop-up blocking, when the popup appears right-click within to find out what the actual site is.

I just bought new iPhone 5 - when I try to reply to e-mail my tool bar at bottom with "reply, forward, delete..." is not there! Why? How can I reactivate it?

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