I just bought the book Christine, by Stephen King. I didn't realize that it's in German, which of course I don't know. I don't want my money back, just an English copy. Can anyone help me make this happen?
I just bought the book Christine, by Stephen King. I didn't realize that it was in German. I don't want money back, only an English copy. Can anyone help me with this?
Is the English-language version available in your country's store and if so is it the same price ? You will need to try contacting iTunes Support, either via the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that book, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and fill in the details (iTunes support should reply within, I think, about 24 hours).
Or if the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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http://support.apple.com/kb/ts3694
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