I just bought the iphone 4s and when I have loss calls the telephone does not work?
I just bought the iphone 4s and when I have loss calls the telephone does not work?
i cant turn off, i cant do anything
should I droop it?
I know this sounds really basic, but did you remove the protective plastic film? I was going to leave mine on for protecting the screen and had the same issue. I removed it as it was the source of the problem.
Good luck!
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Hello, Meganmcquade.
Thank you for visiting Apple Support Communities.
If your iOS device is disabled, see the steps in the article below.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
If you have attempted to reset your Apple ID password and the issue persists, see the article below.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
If your device was purchased from another party and is linked to their Apple ID, see the article below.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
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Plastic packaging film?
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