I just bought the student plan for photography but when I go to download photoshop and lightroom, it says "download trial" instead of "download". Is that correct??

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I just bought the creative suite for windows but I have a mac so how can i fix it or get my money ba

I just bought the creative suite for windows but I have a mac so how can i fix it or get my money back?

Contact support and get this sorted out.
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
BTW the platform swap is for current version of Adobe software only, if you have older version then you may have to look for Cross-platform upgrade.

I cant use facetime. but my sister can. we share the same account for itunes.but when i go to face itme and click on create a new account a blank screen pops up. what do i do?when i go to make a new facetime account nothing comes up

i cant use facetime. but my sister can. we share the same account for itunes.but when i go to facetime on my ipod touch and click on create a new account a blank screen pops up and the only thing it says is cancel and account. what do i do?

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

I just bought the 20g iCloud storage yesterday but I thought it was to bump the total upto 25g! I wonder what happen to the 5 free for?

I just bought the 20g iCloud storage yesterday but I thought it was to bump the total upto 25g! I wonder what happen to the 5 free for?

The new plans are based on total storage so the 5GB is no longer an addition. Presumably the price reflects the fact that you get 5GB free.

Hi, i've just bought the month by month suscription but it hasnt been activated and i need it urgent

Hi, i've just bought the month by month suscription but it hasnt been activated and i need it urgent

There is a different forum for Cloud problems http://forums.adobe.com/community/creative_cloud
And, a link that may help http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
If not, you will need Adobe chat Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I bought The Djay app, for iPad, but I can't download it on the Mac App Store, whitout having to pay the 20$ why is that?

I bought The Djay app, for iPad, but I can't download it on the Mac App Store, whitout having to pay the 20$ why is that

Because the developer needs to create and maintain the two versions separately and has chosen to charge for the Mac OS X version.
(94269)

I just installed the latest version of iTunes, but when I went to open iTunes I got a message saying registry settings used to for importing and burning CDs and DVDs are missing and I should reinstall iTunes. Really?

I just installed the latest version of iTunes, but when I went to open iTunes I got a message saying registry settings used to for importing and burning CDs and DVDs are missing and I should reinstall iTunes. Really?

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

Just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing

just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing - any ideas

Hello cf-design,
You may need to delete, then redownload the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you're still unable to watch the movie, please report the issue to the folks in the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

I have just purchased an activation key for iWork but when I enter it it is rejected as invalid. Any help or suggestions please?

I have just purchased an activation key for iWork but when I enter it it is rejected as invalid. Any help or suggestions please?

Check the usual suspects, letter O and number zero for example, also letter "ell" and capital i.
We are however not Apple. Contact their telephone support for wherever you are.
Peter

Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple time

Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple times for the last 3 days but no change... Any ideas?

Michelmolder please try utilizing a different web browser. If you continue to experience difficulties then I would recommend reviewing Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Photoshop and Lightroom directly through the Creative Cloud Desktop application.

I just downloaded the lastest version of iTunes but when it comes up it has a error message saying to reinstall or repair it and I did that and it did not work

I just donloaded the lastest version of iTunes but when it opens it says a componet was not installed repair or reinstall it. I did and the same thing happens. Any ideas?

I am also having the same issues.
I followed iTunes instructions after receving the first error message which said
"iTunes compnent not installed. Please repair or re-install iTunes (-45075)"
First tried to repair installation - same error result
Second re-installed by downloading from Tools as download only
Why are there no responses to these queries?
Apple surely knows what one should do to repair?

When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything.

When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything. Synced my iphone and my itunes and nothing seems to work. Any suggestions? I am using Windows

Stop clicking the eject button.

I just bought the HD version of an episode, when will I get the SD version?

Hey ya'll,
Ok so today I just bought the last episode of The Legend of Korra but didn't know it was in HD (would've bought on iTouch iTunes store instead). I've been researching all day on how to put this episode on my iPod touch 2nd gen (SD version). I've found that the methods with the Cloud work but when I tried it and unclicked download with HD when available, I cannot find the SD version of my episode.
Will I get it when I get my reciept or something, I just can't find any solutions. Also I am contemplating asking for a refund, I only want the SD version...
Thanksss

When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases."
iTunes: Purchasing and viewing HD videos

HT204053 just bought iMac, shop has installed facetime but when i click in i can see my face but when i ring one of my contacts the destinatory doesnt hear the ringing tone?

just bought imac, the shop has installed facetime, but when i dial one of my contacts, receiver doesnt hear the ringing tone....simply doesnt work, have tried to call even my ephone. same story, can someone helps?tks

Hi AUDREY1410,
Thanks for visiting Apple Support Communities.
See this article for help with troubleshooting FaceTime:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Cheers,
Jeremy

I got a new second computer , can I download photoshop and lightroom on the one contract for $9.99

Can I download PS on the $9.99 program on more than one computer, as I have bought a second computer and want to work off both?

The $9.99 promotion license allows to separate computer activations for Photoshop and Lightroom CC. You may install the software on a second computer. In fact, you may install Photoshop and Lightroom CC in as may computers as you like. If you wan to use a third or fourth computer which have this software installed when you sign in your Creative Cloud account you will have to sign out from the other computer devices.

I just bought the student plan for photography but when I go to download photoshop and lightroom, it says "download trial" instead of "download". Is that correct??

Similar Messages

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