I just bought two new songs this past week....
I just bought two new songs this past week, and now they're missing from my iphone and my computer library. I went to purchase one of the songs from Itunes store again - and it actually downloaded, not recognizing that I had bought it before! What happened? And I'm totally going to get charged for the one song, and I don't even have the other now
Please help!
https://discussions.apple.com/message/19943090#19943090
there's a chance that iTunes deleted the song. Don't worry, you're not the only one with this problem. Other problems may include, but are not limited to missing album artwork, missing albums, incomplete albums, duplicates, and other exasperating shenanigans.
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Hello elisaeb,
I recommend the following article for the issue you described:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Thank you for using Apple Support Communities.
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Correct.
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Copy it from your old computer or your backup copy of your old computer.
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The iPhone like all iDevices is not a storage device, it is merely a mirror of the content in the library to which it is synced.
If you wish to sync to a new computer, the first step is to copy or move the iTunes media library from the old computer to the new computer. This can be done via the network or by using an external hard drive.
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You need to use the backup of your PC to transfer all the music files to iTunes on the Mac.
If you have no backup then you have a difficult task ahead of you as iTunes will only allow you to sync purchased music from the iPhone back into iTunes. Any music you loaded into iTunes yourself will not transfer from the iPhone to iTunes, this is to prevent stealing of music. To sync iTunes purchased music from the iPhone to iTunes, connect the iPhone and open iTunes, but when asked do NOT sync the device. then right click on the iPhone in the iTunes source list and select the 'Transfer Purchases' option, you will also find this commend in the File menu.
If you are in the US, you can use the new iTunes in the Could feature to redownload your iTunes purchased music / apps / books for free.
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These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
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Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
tt2 -
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rubicon53 wrote:
I just bought a new laptop and my ipod nano will not stay connected to my computer.
I cannot transfer any of my songs to my new laptop
How to use your iPod to move your music to a new computer
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