I Just bougth a new iphone 5 four days ago and in the screen appear some line that it seems like a failure on the screen.

i have four days using it and i have iOS 6.0.2, does someone have or had the same trouble??
please HELP im nervous, i bought it on Movistar

As it is brand new take it back for an exchange or refund. You have 14 days from the date of purchase to do this.

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I just got my new iPhone 16 days ago and when I try to download an app it always give me a message "Cannot connect to ITunes Store." What can I do to fix this?

Please if anyone can help me help....

Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
Here is how I got it fixed.
1. Contacted iTunes store support
2. Followed their instructions and replyed with the following info:
An order number from one of my purchases
Last 4 digits of the c.c. Used for the iTunes store acct
Answer to one of my security questions
And 2 items from this list.
Birthdate
Billing address for Acct
Phone number on acct
It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
Hope this helps
Crash

I just bought this macbook pro 2 days ago and it has a "password" on it that i don't know what it is?

it says name which is "owner"
then it ask for a password? I have no idea what that could be

Was the box sealed when you took the MacBook home? If it wasn't, I would return it.
Also, check the Service and Suport Coverage on the Apple site. See if the MB has been registered and if so, the date.

I just got my new iPhone4 set up today and it has pulled in every email that is in my desk top as being unread. Yet I have read all the emails. Still the iPhone thinks they are unread. Does anyone know how I can delete all of these at one time?

I just got my new iPhone4 set up today and it has pulled in every email that is in my desk top as being unread. Yet I have read all the emails. Still the iPhone thinks they are unread. Does anyone know how I can delete all of these emails at one time from the phone?

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

I just purchased 2 new iPhones for my wife and I and set them up. We want to give the old phones to our kids, with the ability to share all the songs in my iTunes account. How do I want to give new names so our old phones sync with our kids names?

Sorry for the long intro question. I just bought a new iPhone 5S for me and a new 5C for my wife.
We want to give our kids my old 4S and my wife's old 4. We backed up our old phones and restored
our info to our new ones, but when we connect our old phones, they still show all our songs and iTunes
settings on them (along with the same names as our new ones).
We want to set up our old iPhones for our kids to be able to have their own names on theirs so that
when we connect to my iTunes computer, it sees each phone accordingly, and has only the songs
that they select (whereas I want to keep ALL my songs in my iTunes account on mine, not just some).
How do I do this?

You are most welcome
Each post should have the text "this helped me" or "this solved my question," or something similar. Just click on whichever one applies to that particular post!
This tutorial has more info.
~Lyssa

I just got a new iphone 4 for att and my friend installed the sim card in it for me. the imessage function isnt connecting with the my cell number. a while back i had logged into my apple account on someone elses cell phone and their number keeps showing.

i just got a new iphone 4 for att and my friend installed the sim card in it for me. the imessage function isnt connecting with the my cell number. a while back i had logged into my apple account on someone elses cell phone and their number keeps showing. when i try to just select my number to send and recieve imessages from it will not show up. i can send and recieve regular text but not pictures or imessage. i have tried logging off and restarting and nothing has worked.help please!!

Did you remove your account information from the other person's iPhone?

Just got my iPad 2 three days ago and noticed the battery life drops faster than I expected at least compared to the others ones around

Just got my iPad 2 three days ago and noticed the battery life drops faster than I expected at least compared to the others ones around, please I need to know the cause and how to effect necessary changes that will prolong the battery life as I have gone through the settings which includes turning off the push notifications, reduce brightness and so on but that doesn't seem to help much.

FYI
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
iPhone: Hardware troubleshooting (Power/Battery section also applies to iPad)
http://support.apple.com/kb/TS2802
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
~~~~~~~~~~~~~
Since you are a new iPad user .....
Complete guide to using iOS 6
http://howto.cnet.com/ios-6-complete-guide/
Guide to Built-In Apps on iOS
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
Apple - iPad - Guided Tours
http://www.apple.com/ipad/videos/
Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
http://www.youtube.com/watch?v=YT2bD0-OqBM
http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
How to - Articles & User Guides & Tutorials
http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
You can download an iPad User Guide to the iPad from the iTunes store.
 Cheers, Tom

I just signed up for Verizon 45 days ago and am unhappy with my service? I have decided to switch to another service provider. Are there any other cancellation fees on top of the $350 per line fee? Am I stuck with the phone?

I just signed up with Verizon 45 days ago and am unhappy with my service. I know about the ETF fee of $350/ per line but are there any other fees I will need to pay for the actual phone.

There are no other fees. You are not stuck with the phone, you can do whatever you would like to do with it.

I just got my MacBook a few days ago and I was tired of the galaxy picture so I changed it to a color since I didn't have photos at that time well now I have photos and whenever I change my background it changes back to the color after I start it up again

I just got my MacBook a few days ago and I was tired of the galaxy picture so I changed it to a color since I didn't have photos at that time well now I have photos and whenever I change my background it changes back to the color after I start it up again.

You are still under warranty. Call Apple tech support and let them deal w/it.
You have 14 days to return the computer w/no questions asked. Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.

I have update my iphone, 4 days ago and now when i try to connect it to a network it says unable to join and before i update, it worked perfect so if u guys know anything about it please let me know

i have update my iphone, 4 days ago and now when i try to connect it to a network it says unable to join and before i update, it worked perfect so if u guys know anything about it please let me know!
           sincerly
                 Afghanpro

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If not backup you MAY be able to get some info from the restored iPod via
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know

I updated my iphone two days ago and phone still says updating?

I updated my iphone 2 days ago and when I check iclud drive it says updating. Is this normal and will the updating quit on its own?

Sorry there is no way your iphone 4 can upgrade to IOS 8, it's not supported.

HT1766 I backed up everything on my old phone to iCloud and restored from there to my new phone 2 days ago and it still hasn't downloaded my photos. Is there a quick way to do it?

I backed up everything on my old phone to iCloud and restored from there to my new phone 2 days ago and it still hasn't downloaded my photos. Is there a quick way to do it?

Are these pics in your camera roll? How many pics are we talking about here?

Everytime I hook up my iphone 5 to itunes it says it wont recognize my phone and that I need to restore it. I just got a new phone two days ago due to a hardware issue and got it home tried to put my music on it and had to restore it.

Everytime I hook my Iphone 5 to itunes it wants me to restore the phone. I got a new phone two days ago because of this and other issues came home and went to put my music on it and it wanted me to restore which it resulted in a frozen screen with the picture of needing to connect the cable(it was a brand new phone). So I went back to Apple and they restore it there then came home again and the same thing happened although I have not restored it this time casue I dont have time to go back to Apple again. What am I doing wrong? This is happening to my husbands phone as well.

Hi Wendoglenn,
If you are having mail issues with your new iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden

I have just purchased a new iphone 4 from apple and they advised that it was sim free however, when I put my 3 sim in it says invalid sim, apple aren't helping any suggestions??

I have just purchased a new iphone 4 from Apple which they advised was sim free however, when I fitted my 3 sim it advises invalid sim, any ideas whats wrong, Apple not being very helpful???

Yes Iphone 4 in UK. What is the pop up message if phone blocked? Are iphones provided by Apple direct sim free?

I got a brand new iPhone 12 days ago, it was faulty from the beginning. New Phone?

So, the day i got my white iPhone 4s 16 GB it already started to turn itself off at all times.
Sometimes every 5 minutes, sometimes every hour.
So, i sent it in since the next Apple Store is a 2 hour car ride from where i live.
The first time it got back to me and the information sheet said that there was nothing wrong with my iPhone and that i probably just synched it wrong.
But the day i got it back it started acting up again. Same Problem as before.
So...i send it in again telling the really nice man at the Apple Support Hotline that i would like to have a replacement for my new but faulty iPhone, he responded that he will see what he can do.
The repair statis quotes that a replacement Phone is pending.. Does that mean i get an all new one??
As the title said my Phone is only 12 years old. Does the 14 days thing from Apple include replacements for Phones which have been sent in for service?
Thanks for your answer!

Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards.

I Just bougth a new iphone 5 four days ago and in the screen appear some line that it seems like a failure on the screen.

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