I just bougth an app that do not work how to claim my money back

How to claim my money back?

The only way to do this would be to contact the iTunes and App Store support team at Apple. They only work through email/chat.
They can be contacted here:
https://expresslane.apple.com/Issues.action

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I would like an immediate reaccredit of my account after buying an app that do not work iWeb Theme Designs, v1.0, Éditeur : Vitalijus Vysniauskas (4 )

I would like an immediate reaccredit of my account after buying an app that do not work, iWeb Theme Designs, v1.0, Éditeur : Vitalijus Vysniauskas (4 ).. this app is not compatible with iweb french

You will not receive direct help with this problem by posting here. Everyone here is just a fellow user, so all you'll get here is advice on how to proceed.
You can contact Mac App Store Customer Service and ask for a refund, but there is no guarantee you'll get one. Before you ask for a refund, I'd suggest contacting the developer and asking for assistance:
http://www.iwebthemespark.com/Support.html
If they tell you there's no solution, that will give you a better case to present to the App Store for justifying a refund.
Regards.

TS1702 How do I get a refund for an app that did not work/deliver well at all?

How do I get a refund for an app that did not work/deliver well at all?

You may not get a refund, but you can try contacting itunes support and asking.
Click Support at the top of the page, then click the link under Contact Apple Support.

HT2693 haw do i get a refund for an app that do not work properly (t3 magazine no sound when play the articals)

haw do i get a refund for an app that do not work properly.
i tryed all the troublesooting and still not working properly
the app is T3 magazine ther is no sound when playing the articles on the player
thenks

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Can we get reimbursed for apps that do not work

Can I get reimbursed for apps that do not work?

Hi...
You can contact iTunes support here and see if they will make an exception:
http://www.apple.com/support/itunes/contact/
They usually respond within 24 hours.
Hope this helps.

Trying to get a refund on an app that do not work, but the report a problem button is grey out

Hi
I'm trying to get a refund on an app that do not work, but the report a problem button is gray out & Apple wants £20.00 for support
where do I go from here
Thanks

To report a problem less than 90 days:
http://reportaproblem.apple.com
Sign in with the AppleID and Password used for the purchase.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
To report a problem greater than 90 days:
http://www.apple.com/support/itunes/store

I have an phone 4s from cricket and when i text non iphone users such as android or and other phone brand they receive my text message but when they reply i wont get there message. send imessages is working its just my text message that is not working.

i have an phone 4s from cricket and when i text non iphone users such as android or and other phone brand they receive my text message but when they reply i wont get there message. send imessages is working its just my text message that is not working.

You use Restore to get the latest firmware build, not the Update button. You can only use the Update button, if there is an iOS update, say iOS 5.1.
this link talks about updating to 9A406 to fix the "No Service" issue with iPhone 4S:
http://iphone-and-i.blogspot.com/2011/12/fixing-iphone-4s-signal-problem.html

MY APP STORE IS NOT WORKING.HOW TO ACTIVATE IT?

MY APP STORE IS NOT WORKING.HOW TO ACTIVATE IT?

Hi sahaabhijeet,
The resource below explains how to use the App Store on your iPhone:
App Store Frequently Asked Questions (FAQ) - Apple Support
http://support.apple.com/en-us/HT2001
The App Store is a place where you can download new applications for your iPhone or iPod touch. You can browse the App Store on your computer with iTunes, or by tapping App Store on your iPhone, iPad, or iPod touch.
Do I need to sign up for a new account to shop the App Store?
If you already have an iTunes Store account, you can shop the App Store. If you do not have an iTunes Store account, you can create one using iTunes. Verify that the country flag at the bottom of the iTunes Store home page displays your country, then choose Store > Create Account. Click here for a way to set up an iTunes App Store account without a credit card. You can also create an iTunes Store account directly from your iPhone, iPad, or iPod touch by following these instructions.
Accepted payment types
Shopping the App Store requires an iTunes Store account. When you create an iTunes Store account, you must provide a payment method for your purchase. The available payment methods vary by country, but typically you can use credit cards, gift cards, store credit, or PayPal.
In countries where the iTunes Store only sells applications, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, and PayPal are not accepted. Depending on your App Store country, prices are listed in either US Dollars or Euros.
What can I purchase from the App Store?
At the App Store, you can browse and download applications for your iPhone, iPad, or iPod touch. Applications from the App Store can be downloaded to, but not used on, your computer. To use an application from the App Store, simply sync it to your iPhone, iPad, or iPod touch. The App Store is also available on iPhone, iPad, or iPod touch1 and works over mobile phone networks and Wi-Fi, so you can download applications wirelessly and start using them instantly.
To use applications or the App Store with iPhone, iPad, or iPod touch, you must have iOS 2.0 or later installed on your iPhone or iPod touch, and iOS 3.2 or later on iPad.
Some applications are not available in all countries. Application availability and pricing are subject to change.
Cheers,
Judy

I have an Ipad 2 and have about 20 apps that will not update, How can I delete these?

I have some apps that will not update on my IPad 2. They say they are installing, but Installing is grey..not black, and they have been like this for several weeks. I cannot find out how to finish the updates or delete them. Can someone suggest a solution? Thanks, Ann

You can only delete them one at a time on the iPad. If you have an IMAP email account, go to your email in on the server using a web browser and select as many as you can at a time and delete them that way. That action will be reflected on the iPad. In IMAP - whatever you do on one device syncs across all devices. If you have POP email - start deleting one at a time.

How do I get a refund for an App that does not work correctly?

How do I get a refund for a App (Express Newspapers) that does not work correctly?

How to report an issue with Your iTunes Store purchase

I bought a new iphone in miami that does not work, how can i get it repaired by apple?

I live in Argentina. I bought a new iphone 3gs unlocked on January 20th, 2012, in Aventura Mall in Miami, Florida. I arrived in Buenos Aires last Saturday, 28th, turned it on, and it never worked. It shuts down, and freezes for long periods of time, strange things appear on the screen, basically, it DOES NOT WORK AT ALL.
I want to give it back, and get my money back, but there's no contact mail, or telephone I can call from Argentina. There are only 1-800 telephone numbers which I cannot use from here. Also, there is no official Apple Store or Repair Centre here in Buenos Aires.
I call to the Aventura Apple Store and a machine answers me, and does not re-direct my call to a repair centre or support centre.
I find no way to contact Apple regarding my problem. It seems I could only contact them if I lived in USA.
I can't believe I have bought an Apple product that does not work, and that I cannot claim to anybody. I have no way of asking for a replacement.
Thanks for your help.

dologimenezzapiola wrote:
I call to the Aventura Apple Store and a machine answers me, and does not re-direct my call to a repair centre or support centre.
I find no way to contact Apple regarding my problem. It seems I could only contact them if I lived in USA.
This is the way of Apple all over the world, Their toll free telephone numbers for AppleCare support are all country specific. Apple does not provide an international support number anywhere.
http://support.apple.com/kb/HE57

How do I get a refund for an app that does not work?

Recently downloaded an app for my iPod Touch. It said it was compatible, but when I try to open the app, my screen goes blank for 3-5 seconds and then goes back to the menu page. After reading further reviews of this app, several people are having the exact same problem. I reported the issue to both Apple and the app manufacturer, but did not receive a response from either. Apple then proceeded to charge my credit card as usual.
The amount of the money ($3) is not significant, however, I feel that Apple should have a reliable way for customers to report problems with the apps they download and are being charged for. I realize I could simply contact my credit card company and have the charge disputed, but there should be a way to deal with Apple directly on this.
Does anyone have any input or experience with this?
Thanks!

Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app. When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund. I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

HT201209 I have downloaded and paid for an app that is not working. It has no sound.

I have paid for and downloaded a book app - for my grade 2 students to use. It downloaded fine, but has no sound. It is "Go away, Big Green Monster' by Ed Emberley - I have deleted and downloaded it several times - but it still has no sound? What do I do to fix this problem or get my money back?
My next question is that I have bought and put in an itunes card to use on my ipad - but when I buy an app the ipad is still using my credit card and is not redeeming my itunes gift card - what to I do so that my gift card is used rather than my credit card?

If you open the App Store and go to Updates (on the bottom) and then Purchased (near the top), you will see your app there and you can download it again.

TS1702 claim refund for app that does not work

i have bought a app that is "HD" i also have the free version. the HD paid app is no different and does not load, infact the free version comes up (all stats and detaisl) when the paid version is opened, even after deleting the free version. i have re booted the i touch. how can i claim a refund. also i cannot contact the vendor as the page does not open, its unavailable.... can any one help?

The last time I used the "report a problem" there was an option to describe the nature of the problem. But if you didn't get any comment option, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

How can I get a refund for a app that's not working Eyetv

A few days ago I purchase a app . Eye tv it do not work on my iPad
Andrea73

According to Apple, all sales are final > iTUNES STORE - TERMS AND CONDITIONS
But you could try contacting the app developer.
There's an email address here > http://wilhem.meignan.free.fr/eyetvmote/EyeTV_Mote/English.html

I just bougth an app that do not work how to claim my money back

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