I just brought the ps & lr but am only able to download the trial why is this

dont know why i am only getting trial version of ps & lr when i brought both on the 9.99 plan...please help dont want trials want the real version

You have to download the Adobe Creative Cloud app. Log in to it. Then it will assist you in getting the correct version of the software.
Free Creative Cloud | Download Adobe Creative Cloud free trial

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TS1424 i have purchiced a cd from the ituns store but it seems to keep downloading how do i stop this and get a refund for the extra cd

I have downloaded a CD from the itunes store but it seems to keep downloading. how do i stop this and get a refund for the unwanted CD's

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Mac book connected to the cafe wifii but safari wont able to show the signing in page

I recently tried to use the Internet in cafe nero via myac book pro. Its able to connect to the cafe wifii which is the cloud. It said its connected on screen but when I launched the safari, it wont able to load the signing in page like what my other windows laptop does. It just showing safari wont able to establish a secure connection message. I have tried the airport diagnosis and it showing there's no problem with the Internet. I saw others are using mac book in the cafe and they r able to use the internet. Can anyone help me with this ? Thanks

Hello goblazers,
Welcome to Apple discussions; )
Which router do you use?
What is your setup ?
Please let us know~
Eme;~[)

I own a copy of lightroom 5 (a download copy) and have had to install a new hard disk. I can't remember how I obtained the current copy, but I suspect that i downloaded a trial copy expecting to install the license numbers and I may have downloaded a mon

I own a copy of lightroom 5 (a download copy) and have had to install a new hard disk. I can't remember how I got the current copy but I think I may have downloaded a monthly rental copy because the program is asking me to pay a subscription fee. I was expecting to get a message to install my serial numbers.

You downloaded the trial version for the creative cloud. It doesn't work with a serial number. It is licensed differently. You will have to uninstall it and then download and install from here:
Product updates

HT1473 Often times when I copy a CD into my library it breaks the CD into more than one Album, all with the same name but with only a few of the songs on each. This happens whenever the CD has music with more than one artists...like maybe duets.

Often times when I copy a CD into my library it will break my CD into multiple albums in my library, each with only a few songs.
Usually this is because there might be songs where the artists has other artists in the song.
How can I compile all of the different albums (all with the same name by the way) back into one as was the original disc?

Generally all you need to do is fill in an appropriate Album Artist. For more details see my article on Grouping Tracks Into Albums, in particular the topic One album, too many covers.
tt2

I paid for the PDF product, but when I go to download the file they ask for a serial number, I just

I paid for PDF software which is PDF factory Nitro PDF cute opdf easy pdf etc but the problem is when Idownload a file it asks me for a serial number, I just click the close icon and I continue in the pdf format, can you give me this serial number they keep asking me for
christina ross
[email protected]

Hi, Christina.
pdfFactory and Nitro PDF are 2 separate software products which are not made by Adobe Systems - they are made by other software companies. Please contact these other companies directly to get your serial number.
Dave

When I use the new Pages on my iPad, I can't open it on my new computer. It tells me that I must download the new Pages to see the Pages document, but when I try to download the new pages to my computer it tells me all apps are up to date.

When I use the new Pages app. On my IPod to type documents, I can't open them on my new computer. It sends me a message that I have to download a newer version of pages to see the Pages document. When I try to do that it tells me all my apps are up to date and will not allow me to upgrade the pages on my iMac.
Any suggestions?

What level of OS X is installed on your Mac (your profile is incomplete)?
Barry

Why am I only able to download a trial with the Photoshop Photography Program

I registered for the Photoshop Photography Program in December - then had to change payment methods. Now my charge monthly is more - and I am unable to download a legit photoshop -only a trial

Hi Tcom,
Welcome to Adobe Forum,
Have you tried logging out & logging back in of the CC desktop app?
Have you clicked on "license this software" when you get a prompt of purchasing CC?
Please try these steps, if the issue is still not resolved, do message me privately the order number, Email ID with which it is registered.
I will follow it up for you.
Regards,
Rajshree

I was able to download the Creative cloud but my Mac won't open the download. All I get is the color wheel...What should I do?

I paid for the student creative cloud and was able to download the actual software but my Mac will not open the installer for the cloud. I click on the download (which is the installer) and all I get is the color wheel that shows that it's having issues completing the task. The "Finder" also says that it is not responding while trying to open the download. Any suggestions on how to get the installer open?

Mcleighty0 can you please post a screen shot of the behavior you are experiencing? Please see FAQ: How do I capture and post a screen shot or video? for information on how to post a screen shot to this discussion.

Why isn't my last import saving? I can import the pictures from the memory card, but if I close out iPhoto the just "imported photos" are nowhere to be found. Please help

Why isn't my last import saving? I can import the pictures from the memory card, but if I close out iPhoto the just "imported photos" are nowhere to be found. Please help

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

We have an older IMac (preIcloud) and just purchased a new Macbook Air. Our Iphones are set-up to synch with the IMAC and my calendars on the IMac & the phone look the same. But when I open ICal on the MacBook Air my calendar is missing items? Help..

We have an older IMac (preIcloud) and just purchased a new Macbook Air. Our Iphones are set-up to synch with the IMAC and my calendars on the IMac & the phone look the same. But when I open ICal on the MacBook Air my calendar is missing items? Help.

Are you wanting to import iCal to the MacBook Air. Since iCloud doesn't work with 10.6 OSX you probably don't have any data in iCloud yet?

My iPod 5 can't connect to wifi. It connects to personal hotspots but no to my home wifi. I tried resetting the network settings but no change. I put the right password but it just keeps loading forever. What should I do??

My iPod 5 can't connect to wifi. It connects to personal hotspots but no to my home wifi. I tried resetting the network settings but no change. I put the right password but it just keeps loading forever. What should I do??

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I just bought a new printer for my iMac version 10.7 but I am able to install the software but for some reason I am not able to view the printer under system preferences to add the printer. It is connected with the USB cord!!

I just bought a new printer for my iMac version 10.7 Lion but I am able to install the software but for some reason I am not able to view the printer under system preferences to add the printer. It is connected with the USB cord!! It as if the printer does not show up in the add printer section under system prefernces!!

I checked the manufacturer and apple site to see if my printer is supprted and it said it was!! I am using the HP officedeskjet 4500 G510a-f (HP Officejet 4500 Desktop)!! Still does not show up under add printers please help!!

I have Itunes10.6 on my macbook but just got a new iphone and it says i need to upgrade my mac but the mac says it has the latest version??? Should I download the newer version?

I have Itunes10.6 on my macbook but just got a new iphone and it says i need to upgrade my mac but the mac says it has the latest version??? Should I download the newer version? If I do will all my content merge?

http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
And see http://support.apple.com/kb/SP575

I have everything set for Arabic fonts and the keyboard as well. When I type in WORD or EXCEL I just get individual Arabic letters, but they never connect, they should be for example like this الس but they always appear like that ا ل س

I have everything set for Arabic fonts and the keyboard as well. When I type in WORD or EXCEL I just get individual Arabic letters, but they never connect, they should be for example like this الس but they always appear like that ا ل س

MS Word for Mac has never supported Arabic. You have to use other apps. Mellel is best, but Pages 5, TextEdit, Nisus Writer, or Open/LibreOffice should work OK.
Sometimes you can make Word for Mac do connected Arabic if you are editing a document created with Windows Word.

I just brought the ps & lr but am only able to download the trial why is this

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