I just buy a movie for iTunes but they charge me more
What can I do if my movie is not download ?.
Good day Pablo,
If you are having an issue with the movie portion of your purchase not playing, I would suggest that you delete it and download it again. See this article for how to download previously purchase content -
Download past purchases - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L
Similar Messages
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I went to buy a movie on iTunes, but it says I've already purchased and to check my available downloads... And when I do it says that all purchased items have been downloaded... but they haven't!!! help please!
If iCloud is available for your country, you should. Here is the article that has the steps on how you can do this:
http://support.apple.com/kb/HT2519 -
im trying to buy a movie on itunes but it keeps asking for a credit car instead of using the money on my account
OH MAN! I had the same problem for so long! I was trying to get as much information and try as many different ways as possible. None worked for me and I am guessing none worked for you either. I will try and help you out! I hope this works for you!!!
Click on your Apple ID > Type in your password > Scroll down to Purchase History > Click on it > If your account has red numbers higlighting a balance. You need to pay that first. Then you are hopefully free of that stupid security code crap! I hope this helped you! -
We just downloaded a movie from Itunes but the picture is completely scrambled. Audio is fine but all you can see are funny color pixels on the screen..how do we fix this?
The movie is from iTunes. You would think that a download from iTunes to a MacBook could be watched on an HDTV using Apple TV without any headaches bit this does not appear to be the case.
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Hi I Havent Buy Any App From Itunes But They have Charge me Rs 50 4 Times
Hi I Havent Buy Any App From Itunes But They have Charge me Rs 50 4 Times
You've checked the purchase history on your account by logging into your account on your computer's iTunes via the Store > View Account menu option - that should include a Purchase History section with a 'see all' link to the right of it which you can click on to see a list of your purchases.
If nothing shows there and you haven't added or changed your credit card details (when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days, though I believe that it's Rs 60, not 50) then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Anyone any ideas, I have just purchased 3 tunes from itunes, but they will not sync with my ipod.
https://discussions.apple.com/message/23071575#23071575
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I downloaded a free tap zoo game from itunes but they charged me $109 who do i contact?
i dowloaded a free tap zoo game on itunes but they ended up charging me $109,who do i cantact about this issue.the telephone number keeps directing me to the website.
You can contact the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) and explain your situation to them.
BTW, this forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. Normally you want to ask your questions in the general iTunes forums.
Regards. -
I want to buy a movie on itunes, but I can only rent it. What does that mean?
There is this movie that I really need to have on my ipod, but for some reason the only option that is available is to rent the movie. What does that mean? Will I ever be able to buy the movie?
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
I am a new at this. I just rented and downloaded a movie, clicked out of iturnes and now when I go back into itunes, I don't see a way to play the movie that I just downloaded ten minutes ago. I just want to watch it on my laptop.
Help.Welcome to the Apple Community Vane_paranormal.
If you rent a movie on your phone, you have to watch it on your phone, likewise if you rent it from the Apple TV you will have to watch it there.
If you want to watch a rental on multiple devices, rent it from a computer. -
HELP me!!!
Where did you look?
You bought it on your computer? Did yu sync it to your ipod?
Your ipod? -
Apple TV - Lost movies on Itunes -But they are still on Applet TV.
I have a 500g Iomega USB 2.0 external HD with all my media on it and it died on me. Luckily I had about 80% of my media backed up. I noticed however, that all my recent purchases (that are missing on iTunes) are still on my Applet TV. The only thing is, is that I can't figure out how to transfer the movies from my Apple TV back to my iTunes?
Any suggestions?Welcome to the Discussion Forums
I'm afraid you can't without opening up the tv. The tv is not a back up storage device. -
I just bought a MBA and I need to move my photos and itunes to an external hard drive (from my old MacBook Pro) because they won't fit on the Air. I got the photos moved fine and I followed an online tutorial to move the necessary files for itunes, but it didn't work. The files copied fine, but when I tell iTunes on the Air to look at the external drive for the library, it doesn't find anything. What I copied was the entire iTunes Media folder. So, how do I move the necessary iTunes files from my old Pro to a external drive so I can access them from my new Air? Whew!
iTunes- How to move the library to an EHD
After you move the library you need to open iTunes by first depressing the OPTION key then launching iTunes. You will be given a choice of which library to use. This can then be made a permanent change, if you wish, in the Advanced section of iTunes preferences. -
I was trying to buy a movie in itunes for the first time but I don´t remember my answers to apple´s security questions . how can I do? thank you very much
Hey antonio.b5,
Thanks for using Apple Support Communities.
If you can't recall your Apple ID security questions and answers, the optional rescue email provides a way to reset them.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Have a nice day,
Mario -
i just went to buy an album on itunes but because ive never purchased anything on this computer its asking for the answers to my security question, but i can remeber them? what do i do!?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
(93361) -
How do I buy a movie on iTunes for my wife?
I want to buy a movie for my wife's iPad 4 from iTunes. Aside from giving her a gift certificate, How can I do that? Of course, iTunes is of ABSOLUTELY NO HELP and there is no way to contact them. For being so greedy, they are immensely stupid when it comes to dealing with customers... I apologize for the rant but it is frustrating dealing with the "geniuses" at Apple.
Anyway, please advise if you have any insight.
Thanks,
MikeIf you don't have the option to buy then there's nothing you can do about it. The film studios are the one that decide how the movies are consumed. (Maybe it's new and just released).
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