I just change phones on my prepaid account and....
I just switched phones on my prepaid account because my old one was defective, and now when I try placing a call it keeps telling me that I don't have enough money on my account to place the call. My account just renewed my plan this past weekend, please help.
Hi W. Wolfe,
I am glad the prepaid customer service rep was able to assist you. For more information on your prepaid service, visit http://vz.to/1wfdXfZ.
Thank you!
EdW_VZW
Follow us on twitter @VZWSupport
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