I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?

I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?

    papajoe555, we want managing your account to be easy breezy. For your convenience, you can remove the VZ Navigator feature online at My Verizon http://bit.ly/xB4iTc Is it possible that you added that feature directly on your device?
LasinaH_VZW
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