I just created an adobe id with my high school email address because it said i would be immediately without need for proof of eligibility and it would send me a serial number to that email address to download lightroom, but i didnt get one, do i need to u
i just recently got lightroom and it came with a card with a code on it, do i need to enter that code in as well to get my email immediately verified so i can download it?
By the way it is a student and teacher edition.
That doesn't mean it's available to someone simply because of their age, Jim - the sprit of the eligibility criteria (especially, but not only, the "Is my institution eligible?" section) is clear enough. If eligibility was only about being of a certain age, it wouldn't be called an student discount; and questions like whether a student's institution was eligible, would be irrelevant.
"Student and teacher discounts are available to individual teachers, students, and staff members".
Not "to individual teachers and any 13 year old or older kid".
Being able also to use the software for non-educational purposes is obviously just a practical, common sense "easement" to the conditions of the educational licence - probably because such a restriction would be unenforceable.
Similar Messages
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I bought it on ORlandos international Airport Kiosk on 14th of December. i prefered the Email receipt but i didn´t get it. I search it as spam but nothing... My name is Christopher {removed per forum guidelines} and im from Chile, can you help me with the receipt?
Hello ChristopherKrarup,
I'm sorry to hear that you weren't able to locate or didn't receive your receipt for your Best Buy Express purchase. I apologize for any inconvenience to you.
For assistance with purchases made through the Express kiosks, please call 877-415-3487.
Thank you for writing to us.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
i have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number. also, when i click buy, i get an error message saying, "application not found."
There are two different LR’s, one with a serial-number licensing and one with a CC-signin license.
You should uninstall the serial-number LR you have installed, then
Quit the CC Desktop application,
Restart the CC Desktop application—this will rescan what you have installed and not see LR,
LR will now be on the CC Desktiop apps list, so install that. -
I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request in order to buy the product it's so irritating I'm about to just do a different product altogether... anyone know how to get or bypass the serial number request?
You must first make the purchase, then you will receive the serial number you are asking about. YOu do not acquire the serial number thru the software. You acquire it thru the purchase, possibly via a follow-up confirmation email.
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I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html -
I am changing laptops and have tried to download and install Acrobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number. Now what?
If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine. YOu should contact Adobe by chat or by phone and have them deactivate for you.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
If you are getting a message that indicates the serial number is not valid, you should look thru the following:
Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html -
I have Adobe Acrobat 7.0 Professional that I want to migrate to my newer laptop running Windows 7. I downloaded the file 22020134.exe to reinstall it on my new computer and I go through the hops and when I put in the Serial Number it tells me its invalid.
22020134.exe is the file Adobe say you must download and run to instal Acrobat 7.0 Pro. I went through the process, the one described in your link, I downloaded the file, ran it, it runs well, except it tells me my serial number is invalid. Now what? Does this mean I now have to discard my Adobe Acrobat 7.0 Professional and start again with a $500 purchase? All I want to do is transfer what I have to another computer.
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i get the message lightroom V5.5 is availeble, i downloaded it, but i always get the error, lightroon.msi is missing, fault 1714, can not uninstall V5.5 ( and i just want to install that ??? )
Lightroom 4.2 Installation Issue
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Question: I have just taken delivery of my LR5 disc. I had already downloaded the trial version. I just tried entering the serial number from my hard copy to authorise my downloaded trial version and it did not recognise the serial number. So, I loaded the hard copy, and the instructions said that it would just overwrite the downloaded version. And again it will not recognise my serial number! I am not wanting to uninstall the trial version as I have already got quite a lot of personal preferences entered etc. Help please. I am on a macbook pro with latest OS
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
i bought adobe Photoshop CC, but i didnt get any verification email or serial number, it took money from my account
what should i do?Hello Nikoloz,
first of all you should have a look there: https://www.adobe.com/account.html >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number
If not successful use http://helpx.adobe.com/x-productkb/global/find-serial-number.html >> see comments
On the other hand: Did you purchase your product from these firms like Amazon? If yes, this is not a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
Good luck!
Hans-Günter -
I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.
With a new account, you'll need to rebuy the games.
Each user should have their own icloud account, otherwise they end up getting the same emails, contacts, calendars, notes, reminders, etc. - usually not what you want. But if all have been sharing the same itunes ID, keep it that way, you can have different IDs for itunes and icloud.
If you already have another icloud account, and want to set it up on a device, then go to Settings>icloud, scroll to bottom of screen and tap Delete Account. This only disconnects the device from that account, no data is lost on icloud. Then enter the account ID that you want to use.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/ -
I just signed up to the Adobe subscription and I can't find my serial number to activate it. What should i do? I had the trial version of potoshop, and signed up to the £8.38 a month subscription and Im sruggling to work out how to download it properly. Im on a mac, by the way. Any help wold be gratefully received.
Hello,
first of all you could have a look there: https://www.adobe.com/account.html >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number.
If not successful use http://helpx.adobe.com/x-productkb/global/find-serial-number.html >>> I lost my serial number >> see comment
The last time Adobe suggests so too this https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing- activation
Good luck!
Hans-Günter -
Hi, I just installed CS6 master collection from order history and when I try to enter Serial Number it tells me that: Serial number you provided is valid, but qualifying product can not be found on this computer. Then it gives me options under drop down menu but Master Collection CS6 is the only one not appearing in a drop down menu.
Your CS6 must have been purchased as an upgrade. What it is asking you to select/provide is the name/serial number of the previous version you purchased that qualifies you to install and activate the CS6 upgrade version... this would be likely be one of CS3 thru CS5.5.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html -
my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.
Moving this discussion to the Downloading, Installing, Setting Up forum.
Stephylei you will want to download the Mac versions of the installation files. If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account. You can find more details at Find a download link on Adobe.com. -
forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.
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