I just did an update on my 4s and now it wants me to restore the whole phone to factory settings. All I see on my screen is the white power cord going to itunes button. Nothing is working. HELP.

My 4s wants to do a restore and not just an update. Help. I don't want to lose all my contacts and music. I'm ready to cry.

KimRoberto wrote:
My 4s wants to do a restore and not just an update. Help. ...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
KimRoberto wrote:
I don't want to lose all my contacts and music. I'm ready to cry.
All this information should be on the computer you have regularly been Syncing and Backing up to...
See Restore from Backup here > http://support.apple.com/kb/ht1766

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I just did an update on my ipad and now when it goes to sleep my ipod stops playing.

I just did an update on my ipad and now when I am listening to my music and the ipad goes to sleep the music stops.

KimRoberto wrote:
My 4s wants to do a restore and not just an update. Help. ...
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
KimRoberto wrote:
I don't want to lose all my contacts and music. I'm ready to cry.
All this information should be on the computer you have regularly been Syncing and Backing up to...
See Restore from Backup here > http://support.apple.com/kb/ht1766

HT201270 i have just updated my old 3GS and now when i am on restore the window is comming up and asking for a password. i have not set up a password for restore, please help how i can restore my date???

i have just updated my old 3GS and now when i am on restore the window is comming up and asking for a password. i have not set up a password for restore, please help how i can restore my date???

capriz wrote:
i have just updated my old 3GS ...
To what... iOS 7 is Not supported on the 3 GS

HT2311 I did an update on my Iphone and now cannot use my phone....the screen tells me to connect to iTunes...and cannot. Can you help me?

I did an update on my Iphone and now the screen says connect to iTunes. I cannot get past this screen. Has anyone had this issue?

What version of iTunes is on your computer? What version of OS X are you running? What type of Mac (and how old) do you have?

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
iTunes: Restoring iOS software - Support - Apple

I did an update on my ipad and now I have to restore it but it says I will lose everything How can I get my pictures on there before I restore my ipad to factory settings?

I did an update on my ipad and now I have to restore it but it says I will lose everything How can I get my pictures on there before I restore my ipad to factory settings?

They will be gone from the iphone, but you should be syning all contacts to your computer regularly and should be importing all pics to your computer regularly, particularly before any update.
Have you failed to do this?

Hi All, I have just applied an update to Photoshop CC and now the product won't open. I get an error

Hi All, I have just applied an update to Photoshop CC and now the product won't open. I get an error message 'Photoshop.exe - Entry Point Not Found'... any suggestions?

It won't open at all... that's the problem. When I try to execute the program, I get the 'Photoshop.exe - Entry Point Not Found' error message.

Today i updated my i phone 4 to new update IOS 5.1 and now when incoming calls are coming in my phone is not ringing and i have no click noises on my keypad.

Today i updated my i phone 4 to new update IOS 5.1 and now when incoming calls are coming in my phone is not ringing and i have no click noises on my keypad.Even though i have been into my settings to check if on. can anyone help?

Have you checked your sound prefs after you updated the OS? It's possible they got changed during the update.

HT201263 i delete my iphone from find my i phone and now i want to make active my i phone i get the message your i phone could not be activated because the activation server failed i try it several time but my iphone is not activate help me fpls

i delete my iphone from find my i phone and now i want to make active my i phone i get the message your i phone could not be activated because the activation server failed i try it several time but my iphone is not activate help me fpls

Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
The other possible issue is a device running the iOS7 Beta. If that is the case, and you are a developer, sign into the developers forums for assistance. If that is the case and you are not a developer, try google.

HT201413 Went to update iPh6 iOS8 and now I am unable to restore the phone (iTunes is current)...I have restarted both my MacBook and iPh to no avail. I am getting Error 17

I went to update my iPh6 iOS8 and now am unable to restore the phone (btw, iTunes version is current)...I have also restarted both my MacBook and iPh to no avail. I am consistently getting 'Error 17' when I try to perform the update. Thank you if you can help!

Hello MickeyMcR,
The article linked below details a number of steps that can help get your iPhone restored.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
https://support.apple.com/en-us/HT201442
Sincerely,
Allen

HT202157 I updated my apple tv and now it will not connect to the internet

please HELP me make my appple tv work again. I have done the most recient update on it and now it will not connect to the internet :/

    1.    First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
    2.    If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings).You should also try restarting your router.
    3.    If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

I'm new to iPad. I've installed some apps. The apps are "open" even when I go to something else or close that page. I just did some updates on other apps and see those apps are still "open". How do I close them? I'm sure it's draining my battery. Help!

I'm new to iPad. I've installed some apps. The apps are "open" even when I go to that page and go off it. How do I close them? I'm sure they are draining my battery. Can someone explain what I'm doing or not doing correctly? Thanks

1blindmouse wrote:
I'm new to iPad. I've installed some apps. The apps are "open" even when I go to that page and go off it. How do I close them? I'm sure they are draining my battery. Can someone explain what I'm doing or not doing correctly? Thanks
If you are referring to the fact that, in the App Store app, after you have installed or updated an App, that the Install button changes to now read "Open" then this does not mean that the App is Open and running. It means, rather, that, if you touch the button now marked "Open", the App will be started and "Open". It's just a quick way to get to the App you have just installed or updated.

HT4623 I don't know what has happened but the update didn't work and now it asks me to restore the iPad. I don't know whether I should as i'm too scared it will delete everything i had on my iPad. What should i do if i did backup my iPad before the update

So i have a serious problem regarding the iOS update on my iPad 4 and i don't know whether i should restore it because i'm scared it will loose all the data.

You are saying that you DID backup your iPad so there should be no worries at all. After you restore the iOS, you can restore from the backup - and sync with iTunes, if you are using iTunes - and you should be fine. If you see the iTunes logo and the USB cable on the screen, you are in recovery mode.
Read this for more information.
If you can't update or restore your iOS device - Apple
If you didn't backup your iPad, there is nothing that you can do about it now. You will lose everything when you restore. You can add you purchased content back to the device using the purchased tabs in all of the iStores or you can sync your content back to the iPad if you use iTunes.
No matter what, you have to restore if you want to be able to use your iPad again.

HT1222 i just did this update for my iPhone and it has wiped out all my apps, etc. how do i access the backup for my phone so all is not lost?

I uploaded the 5.1.1 iphone update. It seems to have wiped my phone clean of apps, contacts, notes, etc. How do I get them back?

Restore from a backup.
apps you can get it back by either syncing with itunes, or on your phone app store - update - purchased - all or not on this phone, select the app you want by clicking on the cloud next to it.

Just downloaded an update on my macbook and now the screen is black

just downloaded an update on my macbook pro through the app store (March 20, 2015) and now I cant get into my computer. It will start and turn off but the screen is black. It flashes a white screen briefly and I can see a download bar but I cannot control anything because then the screen goes black. I have tried several suggestions to fix this that I have found online, but it doesn't work. My mac has the most current operating system.

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I just did an update on my 4s and now it wants me to restore the whole phone to factory settings. All I see on my screen is the white power cord going to itunes button. Nothing is working. HELP.

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