I just did an update on my phone and now it requires a password to get into the phone

How can I get back into my phone? This is very, very frusterating and disappointing.

Enter the passcode.  A passcode only gets set on the device when the user sets one.  Restoring the device removes the passcode.

Similar Messages

  • I just did an update on my ipad and now when it goes to sleep my ipod stops playing.

    I just did an update on my ipad and now when I am listening to my music and the ipad goes to sleep the music stops. 

    KimRoberto wrote:
    My 4s wants to do a restore and not just an update. Help. ...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    KimRoberto wrote:
    I don't want to lose all my contacts and music. I'm ready to cry.
    All this  information should be on the computer you have regularly been Syncing and Backing up to...
    See Restore from Backup here  >  http://support.apple.com/kb/ht1766

  • I just bought a new Mac mini and can't remember my password to get into the computer. Is there anyway I can unlock my computer without loosing all my files, especially all my photos?

    I just bought a new Mac mini and can't remember my password to get into the computer. Is there anyway I can unlock my computer without loosing all my files, especially all my photos?

    Hi Jeff,
    Reset Password 10.7, 10.8...
    http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/
    Then Reset your Keychain...
    http://support.apple.com/kb/TS1544

  • I just did an update on my 4s and now it wants me to restore the whole phone to factory settings. All I see on my screen is the white power cord going to itunes button. Nothing is working. HELP.

    My 4s wants to do a restore and not just an update. Help. I don't want to lose all my contacts and music. I'm ready to cry.

    KimRoberto wrote:
    My 4s wants to do a restore and not just an update. Help. ...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    KimRoberto wrote:
    I don't want to lose all my contacts and music. I'm ready to cry.
    All this  information should be on the computer you have regularly been Syncing and Backing up to...
    See Restore from Backup here  >  http://support.apple.com/kb/ht1766

  • HT2311 I did an update on my Iphone and now cannot use my phone....the screen tells me to connect to iTunes...and cannot.  Can you help me?

    I did an update on my Iphone and now the screen says connect to iTunes.  I cannot get past this screen.  Has anyone had this issue?

    What version of iTunes is on your computer?  What version of OS X are you running?  What type of Mac (and how old) do you have?

  • I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

    I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

    Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?

  • I did an update on my ipad and now I have to restore it but it says I will lose everything How can I get my pictures on there before I restore my ipad to factory settings?

    I did an update on my ipad and now I have to restore it but it says I will lose everything How can I get my pictures on there before I restore my ipad to factory settings?

    They will be gone from the iphone, but you should be syning all contacts to your computer regularly and should be importing all pics to your computer regularly, particularly before any update.
    Have you failed to do this?

  • Hi All, I have just applied an update to Photoshop CC and now the product won't open. I get an error

    Hi All, I have just applied an update to Photoshop CC and now the product won't open. I get an error message 'Photoshop.exe - Entry Point Not Found'... any suggestions?

    It won't open at all...  that's the problem. When I try to execute the program, I get the 'Photoshop.exe - Entry Point Not Found' error message.

  • I have an apple i phone that is disabled because cant remember the password to get into the phone i was told to sign into i tunes to be able to unlock my phone. i have i tunes i get into on my i phone but can not get into it on my computer??

    i have an apple i phone that is disabled because cant remember the password to get into the phone i was told to sign into i tunes to be able to unlock my phone. i have i tunes i get into on my i phone but can not get into it on my computer??

    Hey grandkids7k,
    Thanks for the question. The following resource provides troubleshooting information if you have forgotten your passcode:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    If you have never synced your device with iTunes, or you do not have access to a computer
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the Connect to iTunes screen.
    5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
    Thanks,
    Matt M.

  • I just updated to new software and now I need a password to access VM, how can I fix this?

    I just updated to new software and now am pinged for a password to access voice messages?  I have never had to do that! How do I fix this?

    Not a problem with the name change, I posted the link in your other post, here it is again:
    http://www.apple.com/feedback/iphone.html
    Try the reset first, or Restore your iPhone from backup.
    Also, the keynote of the World Wide Developers Conference (WWDC) will be 10:00AM PDT on Monday, June 6, 2011. Supposedly it will include a whole new system of push notifications.

  • I'm new to iPad. I've installed some apps. The apps are "open" even when I go to something else or close that page. I just did some updates on other apps and see those apps are still "open". How do I close them?  I'm sure it's draining my battery. Help!

    I'm new to iPad. I've installed some apps. The apps are "open" even when I go to that page and go off it. How do I close them?  I'm sure they are draining my battery. Can someone explain what I'm doing or not doing correctly?  Thanks

    1blindmouse wrote:
    I'm new to iPad. I've installed some apps. The apps are "open" even when I go to that page and go off it. How do I close them?  I'm sure they are draining my battery. Can someone explain what I'm doing or not doing correctly?  Thanks
    If you are referring to the fact that, in the App Store app, after you have installed or updated an App, that the Install button changes to now read "Open" then this does not mean that the App is Open and running. It means, rather, that, if you touch the button now marked "Open", the App will be started and "Open". It's just a quick way to get to the App you have just installed or updated.

  • Did an update to my imac and now I have missing apps

    Can someone please guide me through this, I did an update to my imac because I heard it's good to always update. So I did it and just left it cause I knew it would take awhile cause it was my first time updating it. When I came back to it, I turned it back on and my iphoto wouldn't open..it had a question mark symbol over it and it did the same with my photobooth. It won't open and just a question mark symbol over it. So I check out my Apps folder and they are GONE and I checked out other file folders like utilities and some app is missing from there too. I just want my comp back to the way it was, it was working fine...like a charm but now these apps are gone.

    Do you know which update? First thing to do right now is to open up Disk Utility in Applications> Utilities in your Hard Drive Folder. Select the drive, which is the topmost listing and click on the Verify Disk button. If you get a good report there, no errors, then go on to Repair Permissions. This will take up to an hour in Leopard so give it time. If Disk Utility finds errors, post back for more directions.

  • I did an update of albumn covers and now there are some incorrrect ones.  Is there a way to fix them?

    I did an album cover update and now the wrong covers are on the songs.  How do I correct this.
    Ex.  Song = Hey Boy by Soulidfied  Display album cover for Missy Elliott SUper Dupa Fly
    Before the update, the right Albumn Cover was displaying.

    Try unsyncing al the songs and then resyncng them.  This is a problem with iOS 5.

  • Just downloaded an update on my macbook and now the screen is black

    just downloaded an update on my macbook pro through the app store (March 20, 2015) and now I cant get into my computer. It will start and turn off but the screen is black. It flashes a white screen briefly and I can see a download bar but I cannot control anything because then the screen goes black. I have tried several suggestions to fix this that I have found online, but it doesn't work. My mac has the most current operating system.

    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Alternatively, see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Yosemite- Reinstall OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.

  • Just got an update for my iMac and now my internet locks up

    Just got a software update and now my internet locks up

    Reset the Router and Modem and if your router needs it please update it's firmware.

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