I just did iPhone restore and lost everything...can I get it back? old iPhone
HELP!!!!! I just lost all the info on my Dad's iPhone. system restore erased everything. Since it is an unlocked phone, I don't know what to do.
My Dad has a really old version of the iPhone. It was unlocked for use with Tmobile. Because of this, he has never updated or synced anything, for fear of losing his contacts. We just bought him a new laptop for father's day, and in my effort to sync his contacts to the computer our worst nightmare happened....we lost all of his contacts. I was updating the software and without me knowing it restored the system and erased everything. Now I can't open anything - only emergency calls. iTunes says the SMS card is not supported. I had backed up right before (but not sure if the contacts were backed up). Is there any way to get it back? If so, how?
Any help is much appreciated!
Well, erasing everything is what a restore will do. You mention that the device was unlocked and then you say that updating it gives you the message the SIM (not SMS) is not supported. This is indicative of a device that was jailbroken or hacked to be unlocked, and your updating it has locked it back to the original carrier it is locked to.
If the device was backed up, you should have a backup to restore to, however if you have locked it back to the original carrier, the only way to activate the phone again is with one of their SIM cards, or ask them if you qualify to unlocked the device. Only the carrier the device was locked to can authorize an unlock.
If the phone was jailbroken, then you cannot get any further assistance per the forum rules. Good luck.
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