I just download and installed photoshop elements 13 and premiere 13 but it wont open/launch... help!?

i just download and installed photoshop elements 13 and premiere 13 but it wont open/launch... help!?

PSE 13 isn't compatible with anything older than win 7, unfortunately.
Edit picture | Adobe Photoshop Elements 13 - Tech specs

Similar Messages

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    Hi Jeff -
    I tried chatting with someone earlier today, but they ended the session (I think accidentally?) before it was resolved. My error is below. Now chat seems to be closed - although I thought it was open 24/7, so I can't try that again. This is the most frustrating support experience I've ever had. I just want to access and start using the products I purchased Friday. I would be so happy if someone would just help fix this. I am not computer inept, but cannot figure out why the download is failing.
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    Exit Code: 7
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    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ERROR: This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.
    ERROR: System check returned with error : 6

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    Thanks - I went there directly and faced a £10 charge. I checked Software Update, and there it was waiting for me. Thank you for taking the time to respond.
    Live long and prosper.
    F

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    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 12 error(s), 13 warning(s)
    WARNING: DW066: OS requirements not met for {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C}
    WARNING: DW066: OS requirements not met for {F7FD5B5C-CE79-4657-AEB7-B0EE4626C912}
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    ----------- Payload: {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 -----------
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    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
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    ERROR: DW050:  - Photoshop Camera Raw for Elements 11: Install failed
    ERROR: DW050:  - Elements 11 Organizer: Failed due to Language Pack installation failure
    ERROR: DW050:  - Elements 11 Organizer_AdobeElements11Organizer_en_US: Install failed
    ERROR: DW050:  - Adobe XMP Panels CS5: Install failed
    ERROR: DW050:  - AdobeTypeSupport CS5: Install failed
    ERROR: DW050:  - Adobe Linguistics CS5: Install failed
    ERROR: DW050:  - AdobeCMaps CS5: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
    ERROR: DW050:  - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure

    you don't meet the system requirements:
    Multicore Intel® processor
    Mac OS X v10.6 through v10.8
    1GB of RAM (2GB for HD video functions)
    4GB of available hard-disk space (additional free space required during installation)
    1024x768 display resolution
    DVD-ROM drive
    QuickTime 7 software required for multimedia features
    Internet connection required for Internet-based services*
    update your os.

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    PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
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    open the pse12 folder and look for a setup file.  if you need more help, attach a screenshot of the contents of that folder, http://forums.adobe.com/message/4209263#4209263
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    Hi,
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    Thanks JenHaz.
    Like you I contacted Support, in my case via Live Chat. They didn't tell me to upgrade but did tell me to copy files to a flash drive or similar. Like you, I said this was unacceptable.
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    "Hi Paul
      Thank you for contacting Adobe Technical Support.
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      Feel free to contact us back for any further issues, we will be glad to help you.
      Thank you,
      Seetharam
    Adobe Technical Support.

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