I just download and installed photoshop elements 13 and premiere 13 but it wont open/launch... help!?
i just download and installed photoshop elements 13 and premiere 13 but it wont open/launch... help!?
PSE 13 isn't compatible with anything older than win 7, unfortunately.
Edit picture | Adobe Photoshop Elements 13 - Tech specs
Similar Messages
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I have a Surface Pro 3 and just purchased the download link for Photoshop Elements (newest one) from Adobe. I've tried downloading several times and in 64 and 32 bit types, but have only made it as far as the install before receiving an error. Anyone else have this problem and know of a solution?
Hi Jeff -
I tried chatting with someone earlier today, but they ended the session (I think accidentally?) before it was resolved. My error is below. Now chat seems to be closed - although I thought it was open 24/7, so I can't try that again. This is the most frustrating support experience I've ever had. I just want to access and start using the products I purchased Friday. I would be so happy if someone would just help fix this. I am not computer inept, but cannot figure out why the download is failing.
The guy on chat that was helping me before getting cut off had me run a SCANNOW system scan, but that's where the session unexpectedly ended.
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
ERROR: This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.
ERROR: System check returned with error : 6 -
I have downloaded and installed Photoshop Elements 11 on my new Macbook Pro. Why can't I see my scanner (Epson Perfection 3200 Photo) from the File>Import menu?
There was no driver update available (it said my driver was up to date), so I just deleted the scanner and restarted the computer. when it came up, the scanner had already been added again. With great anticipation I tried to import from Photoshop...but no luck (scanner was not visible). I finally ended up calling Epson (had great difficulty in locating a number for support) and they finally told me there is no driver update for OS X 10.10 and I should as a work around use "Image Capture" application. I tried it, and it works quite well.
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I just downloaded and installed Photoshop cc and the Camera Raw version is not the latest one available,so now I can no longer open files from my Nikon D750! Can I update ACR?
I have been using the new version of ACR with PS6 and have been able to open the D750 files,now I'm stuck.
Thanks,
Greg EYou were probably using the Release Candidate version of camera raw 8.7, which one gets from Adobe Labs.
http://labs.adobe.com/technologies/cameraraw8-7-cc/index.html -
How do I change platform for downloading and installing Photoshop Elements from Windows to Mac?
As long as your license supports both platforms you should only have to download the Mac version and install/activate using your serial number. If you need help finding a link to download the file, please indicate the PSE version you need.
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I downloaded and installed Photoshop Elements & Premiere Elements. I then launched Photoshop Elements Organizer and imported approx. 28,000 photos (including some videos). A window opened indicating that many of the photos had tags, and asking if I wanted to add the tags. I said yes, and the process began. When it reached 60% a window opened indicating that "Elements 13 Organizer has stopped working", with the only option being to "Close program."
I've since tried to open organizer several times, but it goes immediately to "Elements 13 Organizer has stopped working". I was able to open Editor, and tried opening Organizer from Editor, but encountered the same problem.
FYI, I have an open case (#0214505556), but have not received the help I need.This issue is with respect to Elements 13.
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Hi I have just downloaded version 12 of Elements and it won't let me open editor. How can I do this please?
Thanks - I went there directly and faced a £10 charge. I checked Software Update, and there it was waiting for me. Thank you for taking the time to respond.
Live long and prosper.
F -
I had to redownload cs6 from another drive and all the files are there but it wont open any of it
i had to redownload cs6 from another drive and all the files are there but it wont open any of it
Copying/transferring will not work. You need to install the software using installation files.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
How do I install Photoshop Elements and Premier Elements on a new hard drive?
My hard drive had to be replaced and Photoshop Elements and Premier Elements were not de-activated and unistalled before the hard drive was replaced. I have my original downloaded install programs and serial numbers. Thank You.
Simply install the programs. Contact support if you need to reset activation count. No magic involved beyond that.
Mylenium -
Need help installing Photoshop Elements and Premiere Elements on MacBook Pro.
I'm trying to reinstall Photoshop Elements and Premiere Elements on my MacBook Pro. The disc is appearing on my desktop, but when I go to use the installation system, it's telling me the program is not supported. Here is what I'm seeing when I open the disc:
Any help is greatly appreciated! Thanks!Which version of mac os x are you using?
That looks like the install files for a windows operating system.
You would need the photoshop elements 6 disk for a mac operating system. -
Downloading error for Photoshop Elements on my Mac 10.5.8. Help!
Downloading error for Photoshop Elements 11 on my Mac 10.5.8. After downloading and getting past the serial number information, the error below occurs. I've restarted the computer, and reinstalled the application install process several times now. HELP!
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 12 error(s), 13 warning(s)
WARNING: DW066: OS requirements not met for {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C}
WARNING: DW066: OS requirements not met for {F7FD5B5C-CE79-4657-AEB7-B0EE4626C912}
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 has been updated and has been selected for repair. The patch {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 will be uninstalled now.
----------- Payload: {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 -----------
ERROR: DW030: Custom Action for payload {64191879-379D-4ADF-9D1E-929FC71E7218} Elements 11 Organizer 11.0.0.0 returned error. Failing this payload.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 11: Install failed
ERROR: DW050: - Elements 11 Organizer: Failed due to Language Pack installation failure
ERROR: DW050: - Elements 11 Organizer_AdobeElements11Organizer_en_US: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11: Failed due to Language Pack installation failureyou don't meet the system requirements:
Multicore Intel® processor
Mac OS X v10.6 through v10.8
1GB of RAM (2GB for HD video functions)
4GB of available hard-disk space (additional free space required during installation)
1024x768 display resolution
DVD-ROM drive
QuickTime 7 software required for multimedia features
Internet connection required for Internet-based services*
update your os. -
Download of Adobe Photoshop Elements 12 & Premiere Elements 12 STE - Edition
Hello,
I own a STE-License for Adobe Photoshop Elements 12 & Premiere Elements 12.
How / Where can I download both applications?
I appreciate for any help.
AlexPSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html -
Installing Photoshop Elements and downloading Adobe Premiere Elements
I just purchased Photoshop Elements 12 and Adobe Premiere Elements. I downloaded Photoshop Elements 12 and now there's a folder on my desktop that contains two folders, PSE12 and Read Me. What do I do now? Also, how do I download and install Adobe Premiere Elements. Thanks so much.
open the pse12 folder and look for a setup file. if you need more help, attach a screenshot of the contents of that folder, http://forums.adobe.com/message/4209263#4209263
for pre 12, download the trial and activate with your serial number, http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements -
I downloaded Photoshop Elements 12 to work on my new platform Windows 7. It does not work properly. Specifically my problem is that I can only load one picture at a time onto the work area even if I have chosen two separate pictures. In other words I can not cut and paste not can I join pictures together.
If I load the program on my older computer with WindowsXP it works fine.
Any suggestions would be appreciated.You have probably forgotten. In recent versions of PSE you must go to the edit>preferences>general and turn on Allow Floating Documents.
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How to download and install Photoshop Elements 10?
Hi,
I bought the Elements 10 Software about 1 or 2 months ago. I installed it (with the CD) on my old laptop, but I recently got a new one that does not have a CD drive. After uninstalling it on my old laptop, I wanted to download the software to my new laptop, but cannot find anything but Elements 11 trials...
Thank you for your help!Thanks JenHaz.
Like you I contacted Support, in my case via Live Chat. They didn't tell me to upgrade but did tell me to copy files to a flash drive or similar. Like you, I said this was unacceptable.
My product was registered, don't know if that was important, but eventually they sent me a link from which to download elements 10 and stayed online to ensure the download worked which, after one false start on my part, it did.
So it took some time but it has been sorted. Below is the email I got from them signing off the issue. If you have still got a problem, Seetharam was very helpful.
"Hi Paul
Thank you for contacting Adobe Technical Support.
Please proceed with the downloading, if you face any issues while downloading or installing the product, please do contact us back via live chat we will be glad to assist you.
Feel free to contact us back for any further issues, we will be glad to help you.
Thank you,
Seetharam
Adobe Technical Support.
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