I just downloaded a album on Itunes and it only plays half the song on ever song?!?

I want the full songs or my money back!

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Similar Messages

  • HT1725 I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?

    I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • What do i do if a song did not fully download and it only plays half the song the song

    i bought a song on itunes the other day and i realized that only the beginning half of the song will play and then it will stop for the other half and no sound will be coming out but it will still be playiny. how do i get a refund or how can i redownload the song on itunes?

    1. Delete the song from your iTunes library
    2. Redownload it via the Purchased link under Quick Links
    (Quick Links is on the right-hand side of the iTunes store home page on your computer's iTunes)
    3. Check and play song- it should play in its entirety now. If not contact support.

  • I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

    I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

    Does the track play correctly in Quicktime Player?  If it does then it is an iTunes issue.  If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
    Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. 
    If it can be downloaded again, delete the track from iTunes.
    Select the store on the left side of iTunes.
    Click on Purchased on the right side under Quick Links.
    You can re-download your available previous purchases.
    If it is corrupt and you cannot download it a second time, contact Apple.  Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • I downloaded an album from itunes and on my ipod classic two songs will skip after 20 seconds of playing.

    Hi,
    I downloaded an album from itunes and two songs on my ipod classic will skip after 20 seconds of playing. They play fine on my iphone but for some reason they will not play on my ipod. Any suggestions please?
    Thanks!

    Sounds like they got damaged on the way to the iPod - remove them and put them back on

  • Some of my music downloads from the istore are only playing half the song.  why is that happening?

    how can I correct this problem?  In fact I have even paid for them twice and they still play only half the song.

    I have two recent purchases that stop with just a minute or two to go, so I'm going to follow this conversation, too.

  • TS1424 my itunes song says it was downloaded completly but it only plays half the song. what do i do?

    itunes downloaded all my songs but on two only half of it played..what do i do?

    Delete the tracks from the iTunes library, allowing iTunes to move the track files to the Trash. Then download the tracks again from the iTunes Store via this procedure:
    http://support.apple.com/kb/ht2519
    That fixes the problem for many people. If problems with the tracks persist, go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • TS1424 i downloaded an album off itunes and one song out of 11 does not play? what to do?

    I bought and downloaded an album off itunes and all only 10 of the 11 songs play.  One song will not play, it gets skipped right over.  How do it get that one song to play, how can i re download just that one song?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one.
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I just download an album into iTunes, all songs play fine on iPad, iPhone, but on my Mac there is one song that only plays 10 seconds and then skips to the next song.  How do I download onto my Mac again?

    I just downloaded an album into iTunes, all songs on album play fine on iPad, iPhone, but on my Mac there is one song that stops 10 seconds into it and then moves to my next song.  Can I download this song again?  How? 

    Other people have been having similar problems with songs over a number of days.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

  • TS1362 i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

    i have downloaded an album off iTunes and some of the songs stop half way they just go silent! should i buy the album again? or what can i do to fix it?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • Hi I've download an album of iTunes and played it quite often and now I've noticed there is only a few tracks highlited and the rest of the tracks won't play can anyone help .

    Hi I've downloaded an album of iTunes and played it quite often but I've noticed today that 3tracks are highlited to play and all the rest are not can any one point me in the right direction on why this as happened .

    Do you use iTunes Match? I don't use it, but in case somebody else joins in that might be important to know. I don't know how iTM affects this type of thing on the iPad.
    My suggestion would be to delete the album and download it again, if you can't get the songs to play. Many iTunes purchase can be downloade again for free when using the same Apple ID and if the item is still available in iTunes and the free downloads feature is available where you live.
    This will tell you what content you can download again for free where you live.
    iTunes in the Cloud and iTunes Match Availability - Support - Apple
    I am not a big downloader of Music from iTunes, but I have one song that gives me fits and I just delete it and download it again. Not the ideal situation, but it works.

  • Hey, I just downloaded an album from iTunes Store. Four of the tracks stop halfway through. How can I redownload them?

    Hey, I just downloaded an album from iTunes Store. Four of the tracks stop halfway through. How can I redownload them? Any help would be appreciated

    Delete the current copies and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
    tt2

  • Okay, let's say you bought an album and there are a few songs on there where you only have half the song(the song just stops after a number of minutes/seconds). What do you do, and can you re-download these songs?

    Okay, let's say you bought an album and there are a few songs on there where you only have half the song(the song just stops after a number of minutes/seconds). What do you do, and can you re-download these songs?

    How to report an issue with Your iTunes Store purchase

  • HT1725 I downloaded an album from itunes and only half of the songs have downloaded. The rest of the songs keep trying to download and then come up with an error saying they cannot download at this time. I'm not sure what the issue is.

    I downloaded an album from itunes and only half of the songs have downloaded. The rest keep trying to download, but I keep getting a message that says, "Song cannot be downloaded at this time. Do you want to retry or be done." Each time I retry, the same thing happens. They will not download. I have restarted my phone and the same problem remains.

    Other people have been having similar problems with songs over a number of days.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

  • HT201441 I downloaded an album on itunes and it says that it is purchased, but it on not showing up on mu music playlist. What should I do?

    I downloaded an album on itunes and it says that it is purchased, but on my music playlist it does not show up. What shoud I do?

    Download it to iTunes on your computer (see http://support.apple.com/kb/ht2519), then sync it to your phone.  Make sure the album is selected to sync to your phone before syncing.  If that doesn't work, you may have to delete all the music off your phone, then sync it back from iTunes.  To delete your music, go to Settings>General>Usage, wait for the apps list to open, then click Music, tap Edit, then tap next to All Music.

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