I just downloaded Itunes 64-bit. When I hit the Help button it freezes and nothing. Also I get an error message, that I am not connected online, which I am. What is going on? Please help. Thanks
I am having problem with my Itunes 64-bit. The help button is not working. I also have an error message, that I am not connected to the website. I have good connection. My Home sharing error (-2146893032) and my network connection error (0X80090318). I have Windows 7 OS Home Premium. Model Dell Inspiron560S. Pentium(R) Dual Core CPU E5400 @2.70GHz. (Ram) 4.00GB. I removed the Itunes 32-bit and replaced 64-bit according to apple support page.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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