I just downloaded OSx Lion and now MS word won't work. If I buy and install MS Office 2011 for Macs will my old documents open?
I just downloaded OSx Mountain Lion and now MS Word won't work. If I buy the current MS Office 2011 and install will I be able to read my old docs?
If it's because you're trying to use Office 2004 or earlier, yes. Note that programs such as OpenOffice and TextEdit will do this for free.
If you're using Office 2008, it's probably better to troubleshoot the problem instead of upgrading.
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Trying to install MS Office 2011 for Mac SP 2 (14.2.0) on my Macbook Air (Lion 10.7.3). I have to close Microsoft Database Daemon and SyncServicesAgent but can not see how to do so. I have closed all applications. Can anyone help? Many thanks
Thanks Kurt! I had tried all that and had tried closing both programmes from the application monitor, but SyncServices Agent refused to close. I tried closing Launchd which is their mother application, but that just caused the screen go go blank. In the end the two programmes let themselves be closed next time I tried the installation process so all was well. Thanks for your help!
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How do I get an *older* version of Firefox (5?)
*Firefox 4 versions and later do not run on a PowerPC Mac.
*Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/6.0/system-requirements/
For an unofficial Firefox 4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
* http://code.google.com/p/tenfourfox/
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html -
I have downloaded ios 6 on my ipad 2 but it wouldn't install and now my ipad won't work (just has the apple logo on the screen periodically) and it won't reset. Any ideas folks? Thanks in advance.
Try restoring the device using iTunes. Connect the iPad to your computer and when iTunes opens, select your device on the left side, then click on the summary tab, then click on Restore.
After the device is restored you will have an opportunity to restore from your backup. Restore from the backup when you are done and then sync with iTunes.
if that doesn't work, try recovery mode.
http://support.apple.com/kb/ht4097 -
I downloaded the newest version of iTunes and now my iPhone won't work. What should I do?
I downloaded the latest version of iTunes and now my iPhone won't work properly. What should I do to try to fix this? Should I uninstall the new version and if I do, what version should I install. I am using Windows 7 and iPhone 4S.
Welcome to Apple Support Communities
They are different problems because I doubt that iTunes has been able to modify Mail, that has nothing to do with iTunes.
As you are running 10.7.4, download and install OS X 10.7.5, the most recent Lion version > http://support.apple.com/kb/dl1582 After installing the update, you should be able to run Mail -
I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?
apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together. -
I just loaded Yosemite on my Mac and now adobe flash won't work in Safari 8.0.4 . Does anyone have a solution ?
If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test.
For a "blocked plug-in" error, see Step 4.
For a "missing plug-in" error, start with Step 8.
Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
Delete All Site Data and Settings
then click Delete Data. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them. -
I have a macbook pro with mountain lion and now so I can not synchronize my outlook calendar office 2011 for mac with ical and, therefore, with icloude. Can anyone help?
http://support.apple.com/kb/HT5922
If you want to mirror your desktop, see:
http://support.apple.com/kb/HT5404
Regards. -
I updated my computer to the mavericks and now my iPhoto won't work
I updated my computer to the mavericks and now my iPhoto won't work. And when I go to update iphoto, it says it cant be downloaded onto my computer.
Seems like ios6 isn't any good for any of their devices. I have an iPhone 4 and recently updated to ios6 and have had all the wifi problems and apps getting hung up on load screens. Restore is your best bet and downgrade if you can back to ios 5.1. If restore doesn't help with a fresh install of ios6 then call every Apple support number you can find and be heard like the 1,000s of other people like us with ios6 problems demanding support. There doesn't seem to be any quick fixes for ios6 other than an update from Apple.
<Edited By Host> -
I have updated my Imac to Mavericks and now my parallells won't work and I have reinstalled as per the instructions. Please help as all my data is on a hardrive that is formatted for PC.
Yes I just discovered that this morning but I have purchased another external harddrive and formatted it for both and am in the process of transferring the files across it and then I will erase the old harddrive and reformat it so I can use it.
I have learnt to format harddrives from this experience but am happy to see the back of parallells.
Thank you for your help though it is much appreciated. -
I upgraded to 5.0.5 on my iphone4 and now 2 apps won't work - Skype and Pinterest. When I tap them they open and then immediately close. I have tried turning off my phone and deleting the apps then reinstalling them. They still don't work. What do I try next?
I went through your instructions Notification was already off
Alert Sytie was set on None - switched to Alerts
Badge App icon was set on off Turned it on
Sounds was set to off Turned it on
View in Lock Screen was set to off Turned it on
Still does not work. Thanks for trying -
Macbook pro did an update and restart and now my password won't work
Hi there,
My Macbook pro did an update and restart and now my password won't work. help!When I type in my password it looks like it is going to log in....the screen changes to blue...and then the login screen loads again.
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Problems with Office 2011 for mac after upgrading to Mountain Lion
Office 2011 for mac worked fine with Lion on my MacBook Air. I had been having some problems with my computer freezing and crashing, so the folks at the Genius Bar wiped my computer clean and installed Mountain Lion for me.
I have full backups (Time Machine) from before the wipe on my external hard drive, but I was told not to restore from the backup, that I should drag and drop files instead. I was also told to re-install any program for which I had the disk. I reinstalled Office 2011 via the disk.
Two major problems followed:
1. I lost all my old emails (I use Mail). Even rebuilding the library or trying to restore them from Time Machine don't get them back.
2. Word and Excel don't seem to recognize me anymore. I can pull up and modify an old document or workbook, but I cannot "save" my changes. I have to hit "save as." That's a pain, but there's a worse problem.
I have no trouble saving these "save as" versions to my desktop or to my Documents file. But I cannot save them anywhere else — even to the folder where I found the original document. I get a message that I don't have the necessary permissions to access or modify the folders. I'm asked to authenticate, and I do, but that doesn't seem to do anything.
I tried Get Info on the workbooks and documents, and I'm clearly granted Read and Write permission.
I've done a permissions repair via Disk Utility. There were some things to repair, but it didn't solve my problem.
I know I can move all documents to an external hard drive and then recreate all the folders, saving all the documents and workbooks "as" but it seems a huge amount of work. Can anybody suggest an easier route or how to get my email history?You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: 'resetpassword' (without the 's) and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/ -
How do I sync Office 2011 for Mac with Contacts under Mountain Lion?
How do I sync Office 2011 for Mac (Outlook) contacts with Contacts under Mountain Lion (or iOS6)? Outlook doesn't seem to have moved on from iSync, and meddling seems to produce unpredictable results.
You can't. Microsoft have not added support for the industry standard sync protocols iCloud uses.
See: http://support.microsoft.com/kb/2648915 -
Can't activate Office 2011 for mac (downloaded from office 365 portal)
Hello All,
I've installed Office 2011 for mac which was downloaded from office 365 Portal. However, during installation process there was not a windows for activation (key or sign in method).
Is there a way to force activation on Office 2011 for mac?
Note: I've deleted office 365 com.microsoft.office.plist but i didn't get a windows for activation.
MacbookPro Version 10.10.2
Regards
JOHi,
If you downloaded Office 2011 for Mac, you may not need a product key to activate it. Office 365 uses a new mechanism that the activation is based on your Office 365 Account instead of a product key.
Anyway, in this forum we mainly discuss questions and feedbacks about Office for Windows, as your question is about Office for Mac, I suggest you post the question in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
I've also noticed this question is actually more related to the activation, you may need to contact the local customer service to get more dedicated assistance:
https://support.microsoft.com/gp/customer-service-phone-numbers/en-us?wa=wsignin1.0
Regards,
Melon Chen
Forum Support
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