I just downloaded says my trial has expired!

i just downloaded CS6 trial yesterday and when I try to use it it says my trial has expired!

If the trial version is indicated as being expired then it is.  There is no way to extend the trial.  You can find more details at Adobe trial software expired early - http://helpx.adobe.com/x-productkb/global/trial-software-expired-early .html.

Similar Messages

  • I just dowloaded the trial of elements 11 two days ago, but it says that trial has expired.

    I just dowloaded the trial of elements 11 two days ago, but it says that trial has expired.

    I don't think there is much you can do about it, but here's a help document that might explain why it happened.
    Trial mode expires prematurely
    http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  • I cant download Premiere Pro because it says my trial has expired

    i recently started paying for creative cloud single app (premiere pro) but i cant download the program because it continues to say my trial has expired. How do i get the software then?

    Contact Customer Care 

  • Hi, my trial version of Lightroom 5 has recently expired and I have now fully bought it. I have uploaded the CD onto my Mac, but when I open the Lightroom application again, it still says the trial has expired. Does anybody know how I can update it so I c

    Hi, my trial version of Lightroom 5 has recently expired and I have now fully bought it. I have uploaded the CD onto my Mac, but when I open the Lightroom application again, it still says the trial has expired. Does anybody know how I can update it so I can finally use it again? I really appreciate any help!! Thank you!

    Joanne please remove your current installation of Photoshop Lightroom using the uninstallers located in the Applications/Utilities/Adobe Installers.
    You will then want to download Adobe Photoshop Lightroom 5.7.1 from Adobe - Lightroom : For Macintosh.  The update contains the entire application.  Photoshop Lightroom can not be installed through the Adobe Creative Cloud Desktop application and still be licensed with a serial number.

  • I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

    I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

    Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
    https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Then launch CC apps which is asking for serial number and check.
    Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
    1) Right click on the Finder icon on dock and select "Go-To Folder" option.
    2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
    /etc
    3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
    4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
    5)Copy and paste the Hosts file back to "Etc" folder.
    When asked Authenticate with your Mac password.
    Make sure to select "Replace" option when prompted.
    Then launch CC apps which is asking for serial number and check.

  • My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.."

    My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.." Is it supposed to work automatically or is there a step I'm missing?

    1. Close all the Adobe Applications. Log-out from creative.adobe.com and re-login.
    2. Once you launch the software and when you get the error saying the the trial version has expired, you will have an option saying "License this software".
    3. Select this option and enter your credentials and click next.
    Nancy O.

  • I downloaded the 30 day trial 22 hours ago, but now InDesign says my trial has expired?

    I downloaded the 30 day trial for InDesign, Acrobat and Encoder on my new MacBook less than 24 hours ago, but when I tried to open InDesign just now, it said that my trial has expired. It worked perfectly this morning. Is there something I need to do to carry on with my 30 day trial before having to purchase?

    Hi olgajardine,
    I certainly understand your situation, however, unfortunately, we have no way of resetting a trial time.
    Sometimes anti-virus or security software can interfere with the trial time. In order to get out of this situation I would like to make some possible suggestions.
    You can try to install it on a different computer if you have a spare machine.
    You can sign up for Creative Cloud and it is possible to cancel without penalty or charges within the first 30 days. You can get the full refund for the same as per subscriptions terms. for more info.check the below mentioned link.
    Link : Adobe - Subscription Terms
    Thanks,
    Atul Saini

  • I have downloaded and installed creative cloud yesterday and wanted to use the free trial first, but when I go to open photoshop it says my trial has expired

    This is a totally new account, and I dont understand why my trial has expired when its a new account.

    NOthing you can do. Sometimes this happens - technical glitches on your system or attempts at tampering. It can't be fixed. You have to buy the software or try tomrun the trial on another machine.
    Mylenium

  • I have purchased Photoshop Elements 12 but it is now saying my trial has expired?

    Exactly 1 year ago I did in fact purchase Photoshop Elements 12 but now when I try to open it, it says that my "trial has expired." This was NOT a trial version, it is a purchased version. How do I access the product I bought now?

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Bekkilindsey do you receive any specific error messages when you attempt to install Photoshop Elements 12?  I would also recommend reviewing Troubleshoot installation | Photoshop Elements | Mac OS.

  • Opening our program after payment when account is active but the dialog box says free trial has expired

    opening our program after payment when account is active but the dialog box says free trial has expired

    Has it ever been shown as fully licensed on this computer? Or has it just been showing a free trial countdown, which you ignored and it has now run out?

  • I have purchased pages but it still says my trial has expired, can't save etc

    I have bought Pages and Numbers but it doesn't seem to have registered. The money is out of my account, and it shows up in iTunes, I have downloaded the app and it's 'flown' to my dock, but when I open up the app it won't save - it says my trial has run out and I should buy it.
    Should I buy again?
    Thanks

    No need to buy again, it wouldn't help anyway. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
    Yvan Koenig has written an AppleScript that removes the files. You can find it on his iDisk in For_iWork > iWork '09 > uninstall iWork '09.zip.

  • When I try and download photoshops 30 day free trial, it says my trial has expired...

    I can download creative cloud but as soon as I download photoshop, it says that my 30 day trial has finished and I need to buy the product. However, I have never downloaded a trial for photoshop before. Help?

    Trial mode expires prematurely
    http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

  • PSE 12 and PE 12 says loaded sucessfully - but will not run it says my "trial has expired" ?

    I bought a DVD from Amazon .
    Both products say they loaded properly. But I can not get past the Welcome screen.  Both apparently got registered properly. But it now insists my trial is over so buy another copy!
    Obviously this is a simple retail pack bought on a DVD.
    I have uninstalled it and reinstalled it 3 times - once even going back to an earlier restore point.  Once PSE opened.  But when I closed it down and configured it to always open not on the Welcome screen but on the Editor, From then on the shortcut wouldn't even open the Welcome screen - and I had to reinstall it..
    I can only think somehow, when it activated itself with my serial number it now thinks it is an expired trial version - and Yes I am on WIndows [saw posts claiming some people got the Mac serial no's]
    I have seen a few forum posts about this - but no way to fix it.
    I just came to realise Photoshop is a great product - well version 9 was. But Adobe has THE WORST SUPPORT INFRASTRUCTURE that i have ever seen .
    I think it is a deliberate ploy to lose a customer in a labarynth of semi relevant online questions; only to dump you at the end into a Forum like this, where basically its up to the generosity of existing users to help you.
    Well that is a smart way to avoid hiring trained people for a proper support department.
    So I need help any ideas?
    Do you think if i return it to Amazon and get a replacement this would work?
    The irony is I only bought Version 12;  because my old copy of PSE and PE Version 9 came bundled and preloaded with my Sony Vaio Laptop.  As there is no way to see the serial number of these products once installed and Sony are unable to give me one because it was factory installed!  Yep 8 emails and 3 months later I gave up.  Mental note never buy any preloaded software from Sony.
    As I always felt vunerable because of this; eg say the program needed reloading; I could not do it without a valid serial number. So seeing the special offer, I thought well now is the time for safetys sake to put myself in a position where if I had a problem; then at least I could reinstall the product. Plus get the benefits of the upgrade. 
    So instead of improving my position;  I have ended up, unsupported, and with no running application!  And with no support from Adobe - pretty much no way of resolving it.
    Unless some kind person on this forum know how it is done?
    Been up all night till 6.46 am trying to solve it .
    So if I do not post a quick reply it is not because I am not interested - just exhuasted - and so fed up!
    But I will be back tomorrow.

    Entshuldigen aber mein Deutsch ist ganz schlect. was is 'datei'?
    Ich habe 3 stunden mehr ausgaben mit Adobe Support . noch ein problem! Und er war uberhaupt ein dumbkopft.
    Peter
    Sent from my iPad Air

  • Subscribe to Photoshop CC for photographers but keeps saying my trial has expired. Both Photoshop and lightroom. Smetimes this happens 3 times in one day or perhaps every  third day. When I open either package I get a message saying that I have 00 days le

    Both Photoshop and Lightroom exhibit the same error. Sometimes this happens 3 times in one day or perhaps every  third day. When I open either package I get a message saying that I have 00 days left in the trial and to continue I need to purchase a licence or start a trail. If I click on purchase a Licence the once I log in with Adobe ID I can get started. I have contacted Adobe chat support 6 times. They suggest deleting an opm.db  file and assure me that this will sort the problem and within 24 hours back to square one

    Here it happens only with photoshop cc 2014. i just deleped opm.db i will check again tomorrow.

  • How do I stop Verizon from pushing "Verizon Caller Name ID"?  Every time I get a call it says my trial has expired.  I say I don't want it but the same message keeps coming back.

    The last time this happened I hit the wrong button and wound up subscribing.  So I had to go on-line and cancel.  And I will have to check to assure that it has been cancelled because I have had many cancellation requests ignored in the past.

    Go into your phone menu => apps and select the app and disable it. You won't get the message anymore.

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