I just downloaded the new OS X Mountain Lion, and my iMessages status won't change!! How do I fix this?

if you set up only iMessage account, you cannot change the status, because iMessage has no status.
You should set up another service (for example AIM) with status service. Initially I didn't understand this "issue" too, but it is correct.

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I have just installed the new os x mountain lion - and now i cant enter the parallels desktop 6. does this version support parallels? what can i do? thanx

i have just installed the new os x mountain lion - and now i cant enter the parallels desktop 6. does this version support parallels? what can i do? thanx

You'll need to upgrade to Parallels Desktop 7 to regain compatibility. Good luck....
On Edit: A minute late!

How to have roboform toolbar on my safari - i had it before, but i just downloaded the new mac os x lion, and it doesn't work,

hi, i just downloaded the new os x lion - and when i open the safari - i cant see the roboform toolbar.
i tried to donwload again the roboform, but i cant see the toolbar in the safari.
thanks,

What worked for me was:
1. After installing new Roboform close open instances Safari and Roboform
2. Open Roboform
3. Open Safari
It shoud then automatically add the toolbar.
Best regards,
Evert
By the way:
A check for update from within Roboform does not work. You must download it from the website (v 0.9.30)

Downloaded the New OS X Mountain Lion - Kernel Panics? HELP!!

Downloaded the New OS X Mountain Lion and in my trouble shooting with support from discussion board I am told it sounds like Kernel Panics? HELP!!
Specs:
Model Name:          iMac
Model Identifier:          iMac11,3
Processor Name:          Intel Core i3
Processor Speed:          3.2 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache (per Core):          256 KB
L3 Cache:          4 MB
Memory:          4 GB
Processor Interconnect Speed:          5.86 GT/s
Boot ROM Version:          IM112.0057.B01
SMC Version (system):          1.59f2
Serial Number (system):          W80341QLDB6
Hardware UUID:          F7545A95-1201-5902-8E81-9B33FC4D6B40

Post the KP report.

I just downloaded the newest update for mountain lion. After downloading and restarting for installation, I got a message stating that the update cannot be installed due to an error. Yet when I check I have version 10..8.3 and safari version

I just downloaded the newest update for mountain lion. After downloading any restarting for installation, I got a message stating that the update cannot be installed due to an error. Yet when I check I have version 10..8.3 and safari version 6.0.3, which the update was for. Does this mean that the update is iinstalled and the message was incorrect?

Brian Gallagher wrote:
I just bought the Imac on Monday, which was placed on the shelf on Saturday. Its now Thursday and I have to update the machine. Heck I haven't even bought the printer or the new desk for all this stuff....ha ha.
Good timing! Oh well, at least you shouldn't have to update again for a while. It will be nice kickstarting your Mac with the very latest System Update knowing any hiccups from 10.8.2 would have been ironed out if they were going to affect your workflow at all.
Cheers and Happy Computing
Pete

HT1444 If i download the new OS X Mountain Lion to my Macbook Pro that has Snow Leopard, will i lose my apps and downloads (such as: Microsoft word, powerpoint, excel, oovoo, skype) and will i lose all of my pictures/documents and information?

If i download the new OS X Mountain Lion to my Macbook Pro that has Snow Leopard, will i lose my apps and downloads (such as: Microsoft word, powerpoint, excel, oovoo, skype) and will i lose all of my pictures/documents and information?

I should just change the OS and leave all your apps and data alone. That said, if any of your apps are old and use Rosetta (ppc apps), they won't run under Mountain Lion.
Make sure you take a good Time Machine or Clone backup before you convert.
You can check compatibility of your apps here:
http://roaringapps.com/apps:table

I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer.

I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer into my iTunes. It lets me play the song from the folder in my computer and then it opens with iTunes and plays the song all the way through, but then if I try to play it again, it says the file cannot be located. So then I go to locate and go to the folder and all that and select it and nothing happens.

Not sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
* [[How to use bookmarks to save and organize your favorite websites]]
* [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
* FirefoxButton -> add-ons
** see [[Find and install add-ons to add features to Firefox]]
** examples [https://addons.mozilla.org/en-us/firefox/addon/yahoo-toolbar/ yahoo toolbar] & [https://addons.mozilla.org/en-us/firefox/addon/yahoo-mail-notifier/ mail notifier]
* also look at Yahoo's own information such as http://help.yahoo.com/tutorials/toolbar/cl3/c3_ff_toolbar1.html

I tried downloading the latest OS X Mountain Lion and [after a long time... I have a slow connection] I got an error message ... The product distribution file could not be verified. It may be damaged or was not signed.

Hi folks,
I tried downloading the latest OS X Mountain Lion and [after a long time... I have a slow connection] I got an error message ... We could not complete your purchase The product distribution file could not be verified. It may be damaged or was not signed.
Everytime I retry or continue the download I just keep getting the same error message!!!
What can I do to get my product?
PM

The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps.

I just downloaded the latest version of Snow Leopard and now my iWeb won't open.

I just downloaded the latest version of Snow Leopard and now my iWeb won't open. Does anyone know how to fix it?

If wish an answer, additional information would be helpful.
Allan

I downloaded the recent software update Mountain Lion and now my microsoft word, powerpoint, etc. are no longer supported. Why is this? What can I do?

I downloaded the recent software update Mountain Lion and now my microsoft word, powerpoint, etc. are no longer supported. Why is this? What can I do?

Depending upon how extensive your library of legacy Microsoft Office data files are, you may want to consider continuing to use Microsoft Office 2004.
Microsoft Office's 2011 version is compatible with Lion and presumably either works with Mountain Lion or an update will make it so. The problem with this approach is that Office 2011 will "convert" your earlier data files and there lies the rub! For example, I have the need to weekly open a chart created in Excel 2004, but Excel 2011 trashes the chart in its "conversion."
So I have approached the overall problem differently.
The reason your applications do not work in Mountain Lion is that they were written for the older PowerPC CPU that all Macs used up to 2006. When Apple made its transition to the Intel CPU, they licensed software that they included in all versions of OS X (from Tiger to Leopard and optionally, Snow Leopard) called Rosetta.
Rosetta miraculously allows PowerPC applications to work on the Intel processor transparently; you do not know it is even present.
The problem is that after 6 years of the transition, Apple's license to use the underlying software expired for OS X Lion and all version thereafter (and it is doubtful that the current owner of the software, IBM, would relicense it, even if Apple were inclined to do so).
So for those of use that need to run Lion, I have offered the option to install Snow Leopard (with Rosetta) into Parallels 7:
[click on images to enlarge]
And now Mountain Lion:
Full Snow Leopard installation instructions into Parallels 7 are here:
http://forums.macrumors.com/showthread.php?t=1365439
Snow Leopard is $29 and Parallels 7 is $79 retail (cheaper from competitive sources) and Parallels offers a 14 day free trial of Parallels 7 on their website:
http://www.parallels.com/download/desktop/

The volume control has disappeared from the music app on my iPhone and i can't play any music how do i fix this?

The volume control has disappeared from the music app on my iPhone and i can't play any music how do i fix this?

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.

Can you download the new Pages to mountain lion

Is there a way to download the new version of Pages to laptops running other than 10.9? One of our computers has 10.9 and the other has 10.8.5.
We are licensed for the new pages and want to use the same version on iPads and two different laptops.
Thanks

No. It requires 10.9; upgrading from 10.6.8 or newer to 10.9 is itself free.
(109329)

I have an older MacBook pro--does anyone know if I can download the new OS X Mountain Lion

Does anyone know if I can download the OS X Mountain Lion?

You can do your research:
http://www.apple.com/osx/specs/

I recently downloaded the latest version of Mountain Lion and imovie and now I can't find my photos. When I click on the camera it tells me that I need to open iphoto before I can see any of my pictures but that didn't work. Any help would be appreciated.

Is there a reason why I can't see my photos from iphoto?

Trashing the iMovie and iLife preference files may fix the problem you are experiencing. See this User Tip by AppleMan1958 for full details:
https://discussions.apple.com/docs/DOC-4061
In Lion and Mountain Lion, an alternative way to open your user Library folder (to access the Preferences folder), is to click and hold down Go in the Finder menu bar and then press and hold down the Option key on the keyboard. The Library folder will appear in the drop-down menu. Slide the pointer down until Library is highlighted. As you release the mouse button, the Library folder will open.
John

I recently changed my aol password and now I cannot get mail. When I go to settings, Mail, Contacts, Calendars the accounts portion is grayed out and will not let me open. How do I fix this problem?

I recently changed my aol password and right after I changed, I cannot get mail. I get a a pop up block that says, Cannot Get Mail, the user name or password for AOL is incorrect, settings, OK. I go to settings as suggested but the account area is grayed out and will not let me open. Need help on how to fix this problem. I tried sync with my PC and that did not help either.

It sounds like you might need to contact Yahoo! if you aren't able to setup your email account as a new account after deleting it.
I found some links on the Yahoo! website that might help:
http://help.yahoo.com/kb/index?page=content&id=SLN4138&locale=en_US&y=PROD_MOBIL E
http://help.yahoo.com/kb/index?locale=en_US&y=PROD_MOBILE&page=content&id=SLN261 7

I just downloaded the new OS X Mountain Lion, and my iMessages status won't change!! How do I fix this?

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