I just downloaded the new software to my iPad but now it won't connect to the Internet. How can I fix this?

Have you tried to reboot your router? Unplug it, count to 30, plug it back in and let it reboot. Also you may want to go into your settings on your iPad and 'reset network settings'.
In case the update messed something up, letting the devices reboot sometimes helps.

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I am trying to download the new OS Mavericks. It has been saying 'Waiting' for over an hour? How can I fix this?

I am trying to download the new OS Mavericks. It has been saying 'Waiting' for over an hour? How can I fix this?

with a little patience - people all over the world are downloading mavericks.
alternatively you could restart your computer and try again

HT3775 Hi...I have the OS X v10.6.8 but my QuickTime is not playing .mov files. How can I fix this?

Hi...I have the OS X v10.6.8 but my QuickTime is not playing .mov files. How can I fix this?

Hi...I have the OS X v10.6.8 but my QuickTime is not playing .mov files. How can I fix this?
Depends of the specific kind of file you are trying to play. MOV refers to the file container. Any data compatible with the system used to create the file can be placed in an MOV file. If you don't have the same codecs available on your computer to play back the file or if your version of the QT player does not expect expect the encoded data to be in an MOV file container, then it cannot/will not play the file. Use the Finder Info window, media player Inspector/Information window, or a dedicated utility to determine what compression formats were used to create the MOV file and then install the required codec(s) if available.

Downloaded new software to version 6 but now my phone won't connect to 3G. How can I fix this?

I downloaded new software for iPhone. Now my phone won't connect to 3G. How do I fix this??

You can use the [https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ Add-on Compatibility Reporter] to re-enable the add-on and let us know whether it works in Firefox 6.
For more details, see this page: [[Add-ons are disabled after updating Firefox]]

I have just downloaded itunes but it did not ask me where I wanted to put it so it has downloaded to my pc C drive automatically but I want it in my D drive. How can I fix this please?

I have just downloaded itunes but it did not ask me where I wanted to put it so has put it into my (pc) C drive by default. I want it in the D drive. How do I do this please? I have already tried uninstalling & reinstalling (this is what I'm doing now) but clearly without success.

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again, you should be able to turn off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off', and (depending upon what iOS version that you have on the device) you might also be able to set 'Require Password' to 'Immediately' on the Restrictions (the default is a 15 minute period during which it doesn't need to be re-entered)

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
iTunes: Restoring iOS software - Support - Apple

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

I downloaded iTunes on my new computer, but when I try to download my already purchased songs a message pops up saying, "Your computer is not authorized." How can I fix this?

Launch iTunes and click on the click on the store menu item the select authorized this computer.

Since installing the latest version... when I open a new window it opens everything I have minimized too... very annoying. How can I fix this, I mimimize to go back to a window not have multiple windows open.

since installing the latest version... when I open a new window it opens everything I have minimized too... very annoying. How can I fix this, I minimize to go back to a window not have multiple windows open.
== This happened ==
Every time Firefox opened
== after installed last version...

Well, then isn't there some way to induce Firefox to give Windows parameters that make it open the fershlugginer window in the *same* position, instead of an offset position?
Dafydd

I am trying to update my iphone to the latest software version, but am getting a message saying 'make sure your network settings are correction and your connection is active'. i know my connection is active, so how can I fix this problem?

I am trying to update my iphone to the latest software version, but am getting a message saying 'make sure your network settings are correction and your connection is active'. i know my connection is active, so how can I fix this problem?

Hi there pamela123456,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W.

I require an update to Camera Raw for CS6 for the new Olympus 4/3 OMD E-M5 MARK II to process my images. How can I get this?

I require an update to Camera Raw for CS6 for the new Olympus 4/3 OMD E-M5 MARK II to process my images. How can I get this?

You may need to purge your Bridge cache for the folder with Mark II raws in it using:
Bridge / Tools / Cache / Purge Cache For Folder current-folder-name
I can see Mark II files in Bridge 5.0.2 for CS6 after installing the ACR 8.8 update, but I didn't try viewing thumbnails in the folder before I had ACR 8.8 so there were no cached "cannot read this file" thumbnails..
If purging the cache and letting it rebuild doesn't work check to see what version of ACR Bridge has by using ridge / Edit / Camera Raw Preferences... (that's the Windows menu path). Here is what I see:

I have problems syncing my new iPhone 5 to iTunes. I read somewhere to disable iPhotos and that has allowed me to sync but my photos are not on my iPhone. How can I fix this?

I have problems syncing my new iPhone 5 to iTunes. I read somewhere to disable iPhotos and that has allowed me to sync but my photos are not on my iPhone. How can I fix this?

Try updating to iPhoto 9.4.1. If it's not appearing in your Software Update yet, try updating using a .dmg installer downloaded from the following page on the Apple website:
iPhoto 9.4.1
From the release notes for the new version:
What's New in Version 9.4.1
Improves the reliability of syncing to iOS devices via iTunes
Fixes an issue that could cause iPhoto to quit unexpectedly when using the Export command
Addresses an issue that could cause iPhoto to quit unexpectedly when upgrading multiple books, cards, and calendars
Resolves an issue with downloading and viewing photos synced from Facebook albums

I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.

I have up dated my itune and now it will not play my old purchase movies. I have brought new ones and they work but my old purchases will not. Why and how can I fix it.

Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

Hi. I've got iPhone 5 64 Gb, and since I upgraded my iOS to iOS 7 I've got some problems as: iPhone stuck, suddenly exiting from apps and the worst - randomly resting my iPhone... What happen to my phone? How can I fix this soon as possible?

Hi. I've got iPhone 5 64 Gb, and since I upgraded my iOS to iOS 7 I've got some problems as: iPhone stuck, suddenly exiting from apps and the worst - randomly resting my iPhone... What happen to my phone? How can I fix this soon as possible?

basic troubleshooting
Reset
Restore with back up
Rstore as new
all as required and as described in User guide

My iPhone does not always send iMessages to other iPhones who have their iMessages on. Most times I text a new contact with an iPhone first, they show up as regular text messages. How can I fix this?

My iPhone does not always send iMessages to other iPhones who have their iMessages on. Most times I text a new contact with an iPhone first, they show up as regular text messages. How can I fix this?

Yes to receive an iMessage the recipient would need an iOS device (iPhone, iPod, iPad) and an internet connection. This is a messaging serviceprovided by Apple so the recipient does not need to check emails. If the contact does not have internet access at the time the iMessage is sent then a normal SMS through your carrier can be sent instead if you have "Send as SMS" turned on in Settings>Messages.

Brand new/never been used iPod nano 2nd gen keeps on charging and won't turn on when removed connection to pc/charger. how can i fix this? pls i need help

brand new/never been used iPod nano 2nd gen keeps on charging and won't turn on when removed connection to pc/charger. how can i fix this? pls i need help
i did that middle button and top button for 6-10 seconds, hold play button, that hold button and got it right back and still it won't on but it is detected on my pc and itunes. i've already even put on some songs but it keeps on charging and charging for how many hours and if i remove it, it shuts off and won't turn on again.

brand new/never been used iPod nano
Call Apple Care. You are still under warranty. You also have 14 days from the date of purchase to return your iPod with no questions asked.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

I just downloaded the new software to my iPad but now it won't connect to the Internet. How can I fix this?

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