I just downloaded the newest reconfigured version of iTunes, and for the first time ever my content is all screwed up. Specifically, all of my playlists are gone, so are my apps. However, the music library is intact. Any ideas? Thanks.............

I just downloaded the newest reconfigured version of iTunes, and for the first time ever my content is all screwed up. Specifically, all of my playlists are gone, so are my apps. The good news is that my music library is intact and that I've got more than one device with everything as it should be on them; the bad news is that my PC does not recognise my devices and keeps defaulting to " lets sync your devices to this new computer loose all of the playlists I've spent years compiling". I don't get it. Any ideas?
Thanks

See this post.
tt2

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HELP !! My ipod can't synch. I put the new versions of Itunes and for my ipod. It said that if I continu, it will all erase. How I do if I don't want my Ipod to all erase ?

I really don't know what to do.

- Transfer iTunes purchases tot he "new" computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Copy music from Ipod to new computer...: Apple Support Communities
- Make a backup of your iPod by connecting the iPod to the computer and right-clicking on the iPod under Devices in iTunes and selecting Backup
- Restore the iPod from that backup
An iPod canonly sync to one iTunes library. What ever you did to the computer the iPod is seeing the the computer/iTunes library as a new library.

After I downloaded the most recent versions of itunes and quicktime I cannot play any videos, tutorials. Thank you for any help.

Videos will not play after downloading the mmost recent versions of Itunes and Quicktime. What can I do? The video tries to start but freezes and does not respond.

Appreciate the suggestion. I did the repair, but videos still don't play.
I tried putting quicktime in "safe mode", but that also did not solve the video-play problem.
However, I downloaded a video and that video does play.
A video may start but quickly freezes.
In itunes is the player "quicktime or itunes"?
When I open the quicktime player(its appearance doesn't look like a player with controls for play, pause, etc.).
Maybe the controls appear when play begins' however, then I try to open any song of video, I always get the same message: "Do you want to allow this website to open a program on your computer(in itunes, I assume).)
If i choose "yes" I get an error message.
I thought this additional information might be helpful, but you can just answer the original question if you have some additional ideas.
Thanks for your help.

I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?

I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?

First, are you positive it is really not there? Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
If your media are gone it is a lot easier to restore from a proper computer backup. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

I downloaded the most recent version of iTunes and now it won't launch

I have a PC with over 800 gb of space, most of which is unused, and am running Windows 7, and when I opened iTunes (which opened and worked just fine) I was prompted to download the most recent version of iTunes and iCloud. Upon completion of the download, which indicated it was successful, I had to restart my computer. When I tried to launch iTunes this time, I got two error messages: "The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link library iAdCore.dll" and "iTunes was not installed correctly. Please reinstall iTunes."
Last summer I got to the point where I was unable to access iTunes at all and worked for weeks with Apple support to correct the issue to no avail. I had my computer in the shop and they were able to clean up a couple of corrupted files, and thereafter iTunes worked great.
I'm afraid to uninstall iTunes for fear I'll never get it back. Anybody have suggestions?
Thanks,
Littleredz24

P. S. Just got brave and uninstalled iTunes and re-installed it. Got the same error message: Entry Point Not Found - The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link library iAdCore.dll
Now I can't get to iTunes at all. Help, please!
Littleredz24

HT1152 I downloaded the most recent version of itunes and now I cannot burn CDs....the CD burner and drive are gone....any help???

Yesterday I downloaded the most recent version of itunes and created a playlist....i was unable to burn it to a CD. Message was there was no burner...it's like the entire drive is missing from my computer. My computer tech guy said the same thing happened to him but he hasn't found the fix yet. Any help???

Whilst it may not be your fault I am afraid it appears that your post is on a forum which is not the best for your OS. It will save the time of the unpaid volunteers here, and may resolve your issue faster, if you could examine the list below and see if there is a more appropriate forum to which you could direct your question.
OS X 10.9 Mavericks
OS X 10.8 Mountain Lion
OS X 10.7 Lion
OS X 10.6 Snow Leopard
OS X 10.5 Leopard
OS X 10.4 Tiger
OS X 10.3 and earlier
OS 9, OS 8 & System 7
OS X Technologies
OS X Server
iPad
iPhone
iPod
Other

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

Hi alexanderfrommilton,
First try reinstalling itunes.

I updated to the most recent version of Itunes and I do not see iOS5. Where is it? Everything is the same, no difference.

I updated to the most recent version of Itunes and I do not see iOS5. Where is it? Everything is the same, no difference.

iTunes checks for updates approx. once a week. If you go to the Summary page for your Touch and look next to the" Check for Updates" button it lists the date that iTunes will perform the next check for updates. To check for an update before this date, click the "Check for Updates" button. If iTunes doesn't indicate that the iOS 5 update is available for your device then you're Touch is probably not supported by the new OS.

I just downloaded the most recent version of itunes and I bout songs and they wont play all the way

When I went to play the songs it gets 40-50 seconds into it the abrubtly stops and switches to the next song. If its any help it was the "Get scraped" album by deadmau5

try going into your purchased file on the left side of iTunes, and play it from there. you can delete the purchased song if it doesn't play, and re-download it as well. just be sure to toss it, and library files into trash, then re-download from your purchased file.

Trying to run the update to newest available version of Itunes and I am getting a runtime error on the .exe file telling me "an application has made an attempt to load the C runtime library incorrectly. Please contact the applications support team"

I am trying to run the latest Itunes update and I am getting 2 error messages:
Runtime error!
Program:C:\program files(x86)\itunes\itunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly
Please contact the applications support team for more information.
second message:
Itunes was not installed correctly, please reinstall Itunes.
Error 7( Windows error 1114)

Hi 623connor,
Thanks for using Apple Support Communities. I would recommend trying a thorough reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari

HT201263 My iPhone 5 is still frozen after this, doesn't work the sleep/wake button pressed with home button, only the Apple logo with a download line below (I was downloading a new iPhone version from iTunes and the cable disconnected)

Please help me, the window is frozen with the Apple and download logo.

First, Thank you a lot for answering my question!
My problem is that since almost 2 hours the window is black, with the Apple logo, and the startup line filled at the very beginning. I own a Macbook Pro, I noticed that this product USB ports are made for the original iPod and iPhone USB's entrances, not for the new smaller iPhone 5 USB connector, so if I plug it in all, the computer doesn't detects it, so I need to take a little out. Well, I downloaded all my apps, because this iPhone is new, so I downloaded my apps bought and stored on my computer and then installed the software.
Well, it reseted as you said, and then the window went just like I described, but accidentaly the cable went out a bit, cutting the installation process. Then it froze and keeps like that. I did the buttons thing, but doesn't work. Is there something I can do? Happy Holidays and thank you!

ITunes will not play movies or videos. I have a Dell laptop running Windows 7 Home Premium / 64 bit. Have reinstalled the most current versions of ITunes and QuickTime Player. Restarted the computer. ITunes screen message reads: "ITunes has stopped

my

See Troubleshooting issues with iTunes for Windows updates. It may pay to uninstalll all Apple components and delete the folders set out in the second box before reinstalling. In principle you ought not need to reinstall QuickTime.
tt2

I downloaded the newest version of iTunes, and now I cannot open the iTunes store. It just sits there and says it's loading for hours, but does nothing.

I downloaded the most recent version of iTunes, and now the iTunes store won't open. It just sits there and says 'accessing iTunes store for hours, but does nothing.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START>PROGRAMS>ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START>PROGRAMS>ACCESSORIES>Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I downloaded the new version of itunes and now my ipod cant sync

I recently downloaded the most recent version of itunes, and now all my playlists are gone and when I try to sync my ipod it says that all of my music will be deleted because my ipod is syncd with a different library. I am afraid that this means that all my playlists will be deleted, and I don't want to have to go through all my music and make new playlists. I just want to keep what I have. How can I do this? Can I get rid of this version and go back to the one I had? Is there a way around this problem?

Hello, srg60.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

How do I download the 64 bit version of iTunes in the UK?

I'm trying to download iTunes onto my windows 7 laptop but it keeps saying I have to download the 64 bit version but I don't know where it can be downloaded from? Help please!

The same way it is downloaded and installed for any country on the planet.
Go to the download page.
Click the link to the 64-bit version of iTunes and download it.
FYI, most browsers automatically pull up the correct link based on the version of the OS your computer is running.
Of course, a little effort on your part, like simply typing "64bit itunes" into a google search bar would have resulted in this: http://support.apple.com/kb/DL1577

I just downloaded the newest reconfigured version of iTunes, and for the first time ever my content is all screwed up. Specifically, all of my playlists are gone, so are my apps. However, the music library is intact. Any ideas? Thanks.............

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