I just dropped my phone in water. It is less than 90 days old. I have AT
I just dropped my phone in water. It is less than 90 days old. I have AT&T...does anyone know if they will cover it or does apple care cover it? Are you just out of luck with an iPhone if you have water damage?
Of course they do not cover it.
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
iPhone model
Out-of-Warranty Service
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$199
A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax.
For example, an iPhone that has failed due to damage or liquid damage is eligible for Out-of-Warranty service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications.
Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Similar Messages
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I recently updated my iPhone 5 to iOS 6.1 and lost all of my contacts. My phone was less than 30 days old and I did not have an account with iCloud prior to the back-up. Any way to restore my contacts or are they lost forever?
I have the exact same problem. I did the update on my iPhone 5 yesterday, opted for the iCloud set up in the update and then it wiped my contacts. They are not on my phone or in the cloud...
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I have dropped my iphone 4 in water, eveything works other than my wi-fi, any suggestions please?
Turn it off...wipe up any visible moisture...put it in a ziploc bag of dried rice for 3 ~ 4 days...place bag in warm location...not direct sunlight...pray...then see if things work. If not, Apple has an out of warranty replacement program. Cost is US $149.
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I dropped my phone in snow for a few sec, and now I am stuck in headphones mode. Has anyone had success getting this fixed?
Snow = water ... water is the best "bad" thing for an iPhone because it evaporates and leaves little or nothing behind.
Keep it in rice for about a week to be safe.
If you have AppleCarePlus (not just AppleCare) you can pay $50 to get a new one if the rice does not work. Else you will pay about 50% of the iPhone cost for an "out of warranty" replacement. -
I dropped my phone in water for a few seconds, but it still works. I went to charge the phone but it friend the charger. It still works though. I just cant charge it. Does anyone know what i should do? it actually burnt the tip og the charger and was smoking I have no idea how the phone is still working. I do not want to buy a new phone.
Hi Sean,
If it fried the charger, then there is something seriously wrong with it. You need to take it to an Apple Store to have it looked at, and be prepared to be told that you will need to get a new phone. If you can't charge it, it will be useless to you in a matter of days anyway. Also, do not even try to hook it up to your computer....you will probably cause serious damage to the computer and be even worse off than you are now.
Sorry about your troubles. But for your own safety, you need to have the phone looked at! Don't wait - if you wait until it has no more charge left, then no one will be able to recharge it to look at it....
Cheers,
GB -
I dropped my phone in water and know the headphone jack won't work. i will put the headphones in and sound will blast out and it sounds off. is there anyway to fix that?
- Thank you!!!Make an appointment at the genius bar of your local Apple Store. Take your credit card.
An out of warranty replacement is $199. -
I dropped my phone is water. How do I get it to work again?
So I dropped my phone in water and I quickly took it out. And it still works, but the speakers are broken on it. How do I get them to work?
You won't. Had you placed the phone immediately in a bag of dry rice for a few days, you might have had a chance. But turning on a phone before it dries completely just destroys it.
Bring it in to Apple for replacement. -
i dropped my phone in water and now it wont play sound except in headphones and i even dried it!
You'll have to buy an out of warranty phone at the apple store.
Just because you dried doesn't mean that there wasn't any damage done. -
I bought an audio book and downloaded it to my iphone...i dropped the phone in water and i have received a different iphone when i go to itunes it doesnt show my purchase. I have the receipt number in my email how do i retrieve it??
At the present time, audiobooks are a one-time download and cannot be redownloaded again for free. You can try contacting the iTunes store to see if they would grant you an exception: http://www.apple.com/emea/support/itunes/contact.html.
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I dropped my phone into water for a split second and everything works fine except for the home button... I really don't have the money for a new iphone right now.. Please tell me some tricks to get it working again... Thank you
put the phone in an open bowl of rice on a heated surfade such as a raduator
for 48hours -
I drop my phone in water and it wont power back on
I drop my phone in water and it won't power back on?
Yes, that is very possible.
Water and electronics do not mix. You'll most likely have to buy a new phone. -
Ho there I have an iPhone 4 and is currently away for service but I wondered if it will be covered by the warranty as the silent button was broken and I sent for a box and as the box was being delivered I was juggling a lot and dropped my phone in water. I wondering if it will be covered due to the fact the button was broke before the water damage.
ThanksMost likely not but only Apple can say for sure.
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I have i phone 4 brand new but the battery if i make it fully charge its take less than one day ? Why ?, I have i phone 4 brand new but the battery if i make it fully charge its take less than one day ? Why ?
Depends on usage, your cellular reception overall, and various settings during that time.
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I opened an account with added lines with Verizon about Nov 14th. Not 30 days has passed and yesterday in the middle of using my fully charged HTC One M8 Windows phone the screen went dark. I can hear incoming service but of course the phone is useless.
I was promised a replacement and told by the tier 2 support person last night that the replacement would be out overnight. I checked earlier and no status was available, and I checked now after waiting today for the phone, and now I see the phone was not sent overnight, and further that I will be sent a "like new" used replacement. I paid a substantial down payment and will be continuing to pay the new phone price, but now I am being given a used phone though still paying for new.
I am really unhappy about how this less than 30 day customer who is not going to a discount carrier is getting treated. Someone credited me for the few days service I am out...but that still does not resolve the used phone issue. Is this something I need to take up with the BBB?Sucks, but it is in the contract you signed. Within 14 days, return the phone and get a new one, after 14 days, it is a used phone and gets replaced with a used phone. I had this happen to me, felt a bit cheated, but you know what, that phone lasted the entire rest of the contract without issues and continued to work when I passed it on to family.
The only alternative would be to work directly with HTC, the manufacturer of the phone and try to get a new replacement. However, almost every company does exactly what Verizon does in this situation. Since Verizon is keeping to the terms of the agreement you both agreed to, the BBB will not see any problem and not have any reason to act. -
So my phone a 4s is less than two years old, the speakers do not work, and it will not connect to wi-fi, so my question is on the 1st of august why should I re-up my contract and purchase a phone that taken care of did not last the distance of a contract?
This is a user to user technical support forum. It is not our responsibility to convince you of anything.
Do you actually have a technical support question? If not, post your question on a blog or somewhere more appropriate.
Best,
GDG
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