I just forgot my security question can i reset?
i just forgot my security question can i reset?
contact AppleCare technical support, depending on aome factors, they will probably be able to reset the questions for you.
Similar Messages
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Hi, is there any way how to unblock the security questions ? I used wrong answers and I can't change my settings now.
Thank youGo to https://appleid.apple.com and reset your password. After that you will receive an email and could create new password. In the next step sign in again ("Manage your Apple ID" at https://appleid.apple.com) > Password and Security and change your security questions.
If that doesn't help you then try to contact Apple through iTunes Store Support here: http://www.apple.com/support/contact/ -
I forgot my security questions can you please help me?
i forgot my security question can you please help me?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers. -
HT5312 hi i forgot my security question and cannot reset this can you help me?
hi i forgot my security question and cannot reset this can you help me?
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90152) -
good day ) i have question ) how can i reset my security question can i reset my security questions... because i forgot them...
Your profile says you have Mavericks, is that true? yes
Do you have an Apple logo in the top left corner of your screen? yes
When you click on it, do you have an App Store option in the drop down menu? yes
i have no this blue sentence... -
hello, i just forgot my security question , so how could i change them or know the answers that i put them before thanks
See this... http://support.apple.com/kb/HT5312
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I have forgot my security questions but the reset bar does not show
i have forgot my security questions but the reset bar does not show
If you aren't getting the reset link on your account then you don't have a rescue email address (which is not the same thing as an alternate email address) on your account, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
I forgot my security question can you help?
I forgot my apple security question can you help
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107372) -
HT5620 Forgot My Security Questions - Can't Set Up Rescue Email
I forgot my security questions but never set up a rescue email because it was a while back. It says I need to answer my security questions to create one, therefore it contradicts my problem! Any help??
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109896) -
Hi iam forgot my security questions can i find help ?
hi .
how are you ?
i forgot my
security questions
im itunes store and i need them when i want buy something
pls helpIf you have a rescue email address on your account (an alternate email address is different) then you can use that to reset them : If you forgot the answers to your Apple ID security questions
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID -
I have forgotten my security questions and i need to change my apple pass word please can you let me know how to do this
thanksCall Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
Forgot my security questions how to reset
how do i reset my security questions as i do not remember what was set up
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
HT5312 i forgoten my Apple ID security question can u reset it for me please asap
can u help me to move on as I forgoten my apple id security question
We are fellow users here on these forums, you're not talking to iTunes Support or Apple.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
I forgot my security question how do reset them
Can anyone help me
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98253) -
HT1918 I have for gotten my answeres to the security questions, can I reset them?
My son put in answers to the security questions but he can't remember them. Can I reset them? Thanks for any help
Contact iTunes Support
If you have forgotten the answers and did not set up a rescue email address, you will need to contact iTunes Support. You can do so at: http://apple.com/emea/support/itunes/contact.html
You can also call Apple Support. To contact the Account Security department directly, click here, then click Apple ID account security, and finally click "Talk to Apple Support Now."
Temporary Support PIN
On the screen where you are prompted for your security questions, you may see the below option towards the lower left of the screen:
This will give you a PIN number which you tell the support representative when you call Apple Support. This will help speed up the process. They will still request additional information to confirm you are the account owner. Then, they can reset your questions from their end.
NOTE: If you do not want to worry about remembering your security questions, we recommend Enabling Two-Step Verification for your Apple ID.
Apple ID: Resetting Forgotten Security Questions
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