I just got a iphone second hand and the person don't remember their icloud, what do i do...
I just got the iPhone4 second hand and the person don't remember their id, what do i do...
Javarr wrote:
I just got the iPhone4 second hand and the person don't remember their id, what do i do...
Probably because its the ID of the person they stole it from...
It cannot be activated unless the rightful owner either enters their password on the phone or deactivates it through their iCloud account. See: http://support.apple.com/kb/HT5661 for what the rightful owner has to do.
Similar Messages
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Need assistance on how to remove account as soon as possible please.
Thanks in advance.If the previous owner can't/won't help you, then there is nothing you can do. They can reset their Apple ID password. Continually refusing to help you would indicate to me that the person who sold you the device knows it is a lost/stolen device and doesn't want to give your money back.
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First off, I've a 16gb unlocked white iPhone 4s. The discussion title kind of explains the entire situation. I can't get on to apple to get it repaired, because it says the serial code is a replacement and invalid - I bought the phone from DoneDeal.ie (an Irish Craigslist/eBay basically) and the guy I bought it from gave me the box with everything in it, phone, phone charger, warranty, apple care, everything. But then I looked closer and realised the apple care document was faked, and the warranty was also fake. I checked online with my IMEI code and the website said the warranty was well up, and that the phone was a replacement.
I was told the phone was brand new and that it was literally just out of the box but obviously that was a lie.. Anyway, approximately 3/4 months later, the WiFi broke - When I went in to to turn the wifi on in the settings menu, the wifi was greyed out and didn't have an option to be turned on. I've since got the wifi repaired for the 5th time as it constantly goes back to the greyed out option every month or so. The repair shop (not sure if it was apple official or anything, if I had to guess, I'd say it wasn't) said they could either give us back our money or repair it one last time but it's gone again and that's kinda the last straw, they said it was a generic problem they'd found on all iPhone 4s's and that basically, I'd just have to deal with it as apple are not very helpful with replacing these phones but obviously I'd like to give them a chance to prove that wrong though.
Anyway, seeing as I can't contact apple through the customer support section, any chance someone from apple can give me some feedback as to what my options are on this discussion?
I don't even need a replacement phone (although that would be ideal) but I definitetly need a repair that's going to work for more than a month..
Thanks to anyone who can help, but especially to anyone from apple!If the repair shop was not apple certified repair shop then Apple will not replace/ or touch that device with a ten foot pole sadly. I'd follow Rudegar's advise and try anthoer repair shop as sadly it sounds like you got jipped by the original owner. Always verify your infomation through the company before you hand over the money!
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I purchased an iphone second hand and it was clearly stolen and now I could possibly be out of $300. I've called the owner to see what we could figure out and she has not answered. Is there anything I can do? Or am I out of $300? Please help!
If the repair shop was not apple certified repair shop then Apple will not replace/ or touch that device with a ten foot pole sadly. I'd follow Rudegar's advise and try anthoer repair shop as sadly it sounds like you got jipped by the original owner. Always verify your infomation through the company before you hand over the money!
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I just got an iPhone 5 32GB and i have backed up my old 3GS 32GB via itunes (20GB of data on there) and it is taking a very long time to restore to my iPhone5. Its taken more than 20 hours and didnt complete.
The text "Time remaining ... hours" flickers.
I set it to start restoring from the 3GS backup yesterday at 1pm and the time remaining kept on increasing. I left it overnight and at 9am this morning the progress bar hadnt moved and it said 12 hours remaining.
I don't know why its taking so long. I unplugged it and it just set up as new phone. So i did a factory reset and tried again at 4pm and it is now 12am and it says 4 hours remaining and my computer occasionally flickers. (Its not a bad computer, 2 months old, i7, 6GB RAM, Heaps of HDD space). It also messes with google chrome and i cannot browse the web at all while it is trying to restore my iphone.
I have tried restarting my laptop and should i reinstall itunes? I simply dont see why it should take longer than 20 hours to copy over 20GB of data!
Can anyone help me?
Thank youI'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
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when i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.
please could somebody help in this context.You've encountered Activation Lock. Read here:
http://support.apple.com/kb/PH13695
Without that info, you won't be able to re-activate the phone. Apple can't/won't help you with this. -
I just got tOhe iPhone 4Gs today and had contacts and photos uploaded from another phone synced new phone with iTunes for music and accidentally restored it so all my old iPhone stuff is on the new one is there any way to fix this ?! Please help !!!!
Could you be more specific about what exactly do you want to fix now?
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I just got my Iphone 5 (32g) and half of my Album covers dont show up on my iphone. Any reason why?
I just got my Iphone 5 (32g) and half of my Album covers dont show up on my iphone. Any reason why?
http://support.apple.com/kb/ts3694#error1603
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts. -
I have an Iphone and my mom just got an Iphone last week, and our stuff on our phones are downloading each others things, so what do I do to make it seperate?
What things?
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Hi. So i had an iphone 4s. The phone was completely destroyed it was cracked, water damged, and now lost. I had about 1500 pictures on there. I just got an iphone 4 today and synced my icloud to find that no pictures loaded. Talked to apple and they want $250 and it's not guaranteed. So please help me find my pics and how i can pleasssee get them back. Very important pictures with a lot of memories. The pics were all on my camera roll of the 4s!!please help!!!
If you ever backed it up while these photos were on it, restoring another iOS device to the backup should recover them. If the backup was done with iTunes rather than iCloud, you may also be able to extract the photos from the backup on your computer by using 3rd party software such as iPhone Backup Extractor (http://www.iphonebackupextractor.com/).
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i just got my iphone 5c today and i tryed to connect it to my windows 8 computer and connect it to itunes but its not showing up on either on. what should i do? i already uninstalled and re-insstalled itunes and its till a problem
Hello, bluebelle95.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
I just got an iphone 6 plus and I cant receive texts from android or nokia users??
I just got an iphone 6 plus and I cant receive texts from android or nokia users??
I previously had a iphone 4s and iphone 5. Set up my phone as a brand new phone and I cant receive any texts from any of my friends that have android or nokia users and cant receive pictures from them also. Its very frustrating...does anyone have any fixes of solutions to this???SMS is a carrier feature. Start by contacting your carrier and making sure your account is properly configured. Even if it was before, sometimes changing phones causes glitches.
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Just got an iPhone 5S, I am currently restoring my backup from my iCloud account (iPhone 4S) and I noticed that touch ID Is not in my settings menu, it only says "passcode" instead of "touch id & passcode". HELPPPPPPP
Thank you. That does appear to be the Sprint iPhone 5S in silver per:
http://www.everymac.com/systems/apple/iphone/specs/apple-iphone-5s-a1453-cdma-sp rint-kddi-softbank-specs.html
So if you still have your iPhone 4S backup in order and ready to use, you might try:
Settings > General > Reset > Erase all content and settings
... and then start the iPhone 5S setup once again.
It could be that the original seller did not set up the iPhone quite right. -
I brought a iphone 4s second hand and the icloud account does not let me set my phone up
I brought a iphone 4s second hand and the icloud account does not let me set my phone up
Contact the owner. Have them log into www.icloud.com with their Apple ID & Password. have them remove the device from their account.
Find My iPhone Activation Lock: Removing a device from a previous ... -
My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?
My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?
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