I just got a macbook air. Why is that when I get Face timed, my old number pops up?

PLEASE HELP!

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

Similar Messages

  • I just got a macbook air for xmas- now i wont get texts on my iPhone. they go right to my laptop. how can i get the texts to go to BOTH devices?

    My hubby just got me a macbook air for Xmas which is awesome.  Set it up to be able to ichat on it as well as on my iphone.  Only now i wont get texts on my iphone- ONLY on my laptop.  How can i configure so that I can get texts on my computer AND my phone. NOT just one or the other? Please help!

    Hi,
    The Mac version will use your Apple ID as the first and only choice...
    ... Until you add the same Apple ID to Messages on the iPhone.
    Once this is done it is best to Restart the app on the Mac.
    This will then get at least one, possibly two pop up saying the iPhone in using the Apple ID and the iPhone Number.
    Accepting these Pop ups will enable the iPhone as an ID to be used in the Receive At List.
    It will also appear in the drop down at the bottom for "Start New Conversations from"
    If you did not set iyt up like this then remove the apple ID from the iPhone in the Settings > Messages.
    Place the iPhone in Airplane mode to break with the server.
    Take it out of Airplane Mode and re-add the Apple ID in the Messages settings.
    Then Restart the app on the Mac as above.
    Having done this you can still turn Off the Apple ID on the iPhone (receive as the iPhone number only) or disable the iPhone Number on the Mac (receive Apple ID stuff only)
    The Start New Conversations option on the Mac version means you could use the iPhone number so people don't get your email.
    8:26 pm      Thursday; December 26, 2013
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     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
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     Couple of iPhones and an iPad

  • My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?

    My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?

    You will have to do more than simply changing settings in your moms account. To set up everything in your own account, go to Settings > iCloud > scroll down and press sign out. From this, check out this link for how to setup iCloud on all of your devices after making a new icloud account on your phone: https://www.apple.com/icloud/setup/
    Before you set that up, you will have to make a new iCould account which you can simply do after you sign out of your mom's account on your devices.
    Hope I can help!

  • I just got my macbook air and at least once a day it has frozen and ive had to restart it is there a way to fix that?

    i just got my macbook air, less then a week ago,  and at least once a day it has frozen and ive had to restart it is there a way to fix that?

    If the MBA is within 14 days of the purchase date from an Apple sore, you may return it for a refund or an exchange.
    Regarding the specific problem you are facing, can you provide more details, such as the application that you were using and exactly what the response was.
    Ciao.

  • I just got the macbook air for christmas and i also got the dr dre headphones so i am trying to enable my soundcheck on my iTunes but i cannot figure out how to find where sound check is located can someone please help!!

    i just got the macbook air for christmas and i also got the dr dre headphones so i am trying to enable my soundcheck on my iTunes but i cannot figure out how to find where sound check is located can someone please help!!

    Go to the iTunes menu > Preferences > Playback.

  • HT1277 I just got my macbook air and i thought i'd set up my email but it is not working and I do not understand anything on the website. I have a gmail account if that helps.

    I just got my macbook air and i thought i'd set up my email but it is not working and I do not understand anything on the website. I have a gmail account if that helps.

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.

  • I just got an macbook air for christmas and i can't seem to find pages, keynote, and numbers. when my mom got the macbook the guy she bought it from said it came with those applications, how do i locate them?

    i just got an macbook air for christmas and i can't seem to find pages, keynote, and numbers. when my mom got the macbook the guy she bought it from said it came with those applications, how do i locate them? please help

    Apple - Up-to-Date Program for Pages, Numbers, and Keynote
    iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform.

  • I just got my macbook pro 3 months ago, when i got it at the authorised dealer store i ask them to put on a screen protector and there's a small crack on my screen. what should i do?

    i just got my macbook pro 3 months ago, when i got it at the authorised dealer store i ask them to put on a screen protector and there's a small crack on my screen. what should i do?

    When it gets bad enough, you will need to replace the screen.
    Your warranty covers defects in material and workmanship.
    That sounds like accidental damage -- glass does not tend to crack spontaneously.
    Check your homeowners insurance to see if there might be coverage.

  • Just got a 5C, is it normal that when you transition from Siri to calling someone that the symbols along the top or screen go all feint and blurry?

    Just got a 5C, is it normal that when you transition from Siri to calling someone that the symbols along the top or screen go all feint and blurry?

    I have one it works fine. yeah, the Mac instructions aren't great. Try this.
    (1) make sure you have your VCR audio and video outputs connected to the side with the two selection switches.
    (2) be sure you know the difference between the audio and video outputs no matter which colors you use.
    (3) make sure the indicator light is green on cable that connects to your computers firewire port.
    (4) when you operate the vcr through Imovie. you will only be able to play your vhs tape. so to fast forward or reverse. you must use your vcr remote or your hand.
    (5) to import your footage just click on import in imovie.
    That should solve your problem. Also, in the future put these questions in the imovie forum.
    P.s. if this is helps you give me a vote or two. LOL
    anymore questions email me

  • I just got a macbook air what is the best antivirus or security

    Hi i just got a macbbok air and would like to know the best antivirus or security download to use?

    Firstly, you really don't need it. That said see Viruses, Trojans, Malware - and other aspects of Internet Security. Also, visit The XLab FAQs and read the FAQ on malware and anti-virus software.
    For actual anti-virus software use ClamXav 2.2.2

  • I just got a macbook air and my iPhone is no longer getting messages ?

    I got my macbook air for christmas and as soon as i logged into all my apple stuff and itunes account , my iphone won't recieve messages anymore and none of my apps will open and refresh anything . I get I messges to my laptop ,but not to my phone how do i fix this !

    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage

  • Just got a mac air and started using it. after getting it set up i migrated files from my old pc.  i did not realize that the files migrated to a different user account.  how do i delete this user account and not lose the migrated files which i need

    I just got a mac air and set it up and started using. after getting famiiar with it i migrated my files from my old pc. i did not realise that the files migrated to a new user account.  how do i delete this user account but not lose the migrated files?

    Mac 101: File Sharing
    Mac OS X 10.7 Help: Transfer files between two Mac computers
    Mac OS X 10.7 Help: Set up a Windows computer to share files with Mac users
    Mac OS X 10.7 Help: Use iDisk to share files
    Mac OS X: Sharing your files with non-Apple computers
    How to share a Mac's files with a PC and vice versa.

  • I just got my Macbook air last week and it was fast, but it started to get slower yesterday. Why? And how can I fix it?

    The only reason I bought the Macbook air was for speed. Will the laptop speed up again. Should I keep it or return it?

    You can return a new Mac within 14 days of purchase.
    Return it and get another one
    A new Mac is in warranty for 1 year from the date of purchase.
    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273
    Call AppleCare.
    Best.

  • I just got a MacBook Air and my iCal won't sync.  I get an server error msg, and it says it doesn't recognize my username or password.  Why??

    When I open my iCal on my new MacBook Air, I receive the following message.  "The server responded with an error.  The server did not recognize your user name or password for account, "[email protected]" Make sure you enter them correctly.  I checked.  What now?

    kinau,
    Try removing and then re-adding the account in your iCal preferences.

  • I just got my MacBook Air and every time I go to a website other ads and websites pop up saying I need to clean my mac out. Any ideas on what I should do?

    When I am surfing the web other websites pop up saying I need to clean my mac out or I am a winner of something. I just got my Mac so I'm not sure how this happened.

    You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data before proceeding.
    Step 1
    Triple-click anywhere in the line below on this page to select it:
    /Library/LaunchAgents/com.vsearch.agent.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
    Repeat with each of these lines:
    /Library/LaunchDaemons/com.vsearch.daemon.plist
    /Library/LaunchDaemons/com.vsearch.helper.plist
    /Library/LaunchDaemons/Jack.plist
    Restart the computer and empty the Trash. Then delete the following items in the same way:
    /Library/Application Support/VSearch
    /Library/PrivilegedHelperTools/Jack
    /System/Library/Frameworks/VSearch.framework
    ~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
    Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one. Even if you find none of the items listed in this step, go on to Step 2.
    Step 2
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Reset the home page and default search engine in all the browsers, if it was changed.
    This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

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