I just got a new iPhone 4S for my mum . I set it up on my iTunes and I install all her numbers in . Then I plug my phone in all my hints to got erased and I ended up getting all her contacts in my phone . Help I need my contacts back
I just got a new iPhone 4S for my mum . I set it up on my iTunes and I install all her numbers in . Then I plug my phone in all my hints to got erased and I ended up getting all her contacts in my phone . Help I need my contacts back
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HT1495
Similar Messages
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i just got a new iphone 4 for att and my friend installed the sim card in it for me. the imessage function isnt connecting with the my cell number. a while back i had logged into my apple account on someone elses cell phone and their number keeps showing. when i try to just select my number to send and recieve imessages from it will not show up. i can send and recieve regular text but not pictures or imessage. i have tried logging off and restarting and nothing has worked.help please!!
Did you remove your account information from the other person's iPhone?
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I got a new iphone 5c for Xmas and my laptop is registered with my iphone 4, which I no longer use or have hence the new phone lol. How do I remove the old info and register my new phone? Will it let me?
You do not register the phone with the laptop. If you are using the same Apple ID on the new phone as the old, you will have no trouble. Connect the phone and you can restore from a backup of the old phone, or just sync your new phone if it is already set up, with the laptop, managing your content in iTunes.
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we got 2 new iphones one for me and one for my mom i synced mine and it backed up, when i did my moms first sync everything got wiped out and it turned into my phone how can i undo this there is no back up except mine ios 5.0.1 iphone
I have 3 iPhones and 3 iPod syncing without problems on one computer.
Go to Settings > General > Reset > Reset All Settings.
On your mum's iPhone go to Settings > General > About > Name - put in your mum's name so that iTunes can tell them apart. -
I got a new iPhone yesterday. The sales people set it up to use. I want to have all the apps, pics, etc from my iPod to be on the new iPhone. How do I do this from my iCloud backup of the iPod??
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
This link gives another overview of backup and restore:
http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US
Be aware that photos should always be synced to a computer for archiving and that relying on a restore from an icloud backup may not return all (or any) of your photos. Once on the computer, you can sync the photos to the new device...
Syncing Photos:
From device to computer...
http://support.apple.com/kb/HT4083
From computer to device...
http://support.apple.com/kb/HT4236 -
Sorry for the long intro question. I just bought a new iPhone 5S for me and a new 5C for my wife.
We want to give our kids my old 4S and my wife's old 4. We backed up our old phones and restored
our info to our new ones, but when we connect our old phones, they still show all our songs and iTunes
settings on them (along with the same names as our new ones).
We want to set up our old iPhones for our kids to be able to have their own names on theirs so that
when we connect to my iTunes computer, it sees each phone accordingly, and has only the songs
that they select (whereas I want to keep ALL my songs in my iTunes account on mine, not just some).
How do I do this?You are most welcome
Each post should have the text "this helped me" or "this solved my question," or something similar. Just click on whichever one applies to that particular post!
This tutorial has more info.
~Lyssa -
What a horrible way to treat customers. I was due for updates on my phones and thought I should maybe check some other prices but have been with Verizon for 20 yrs so ended up there. I got 2 new IPhones 5s and the wife couldn’t decide what she wanted so she stayed with old phone but this locked me into a new 2 yr contract . Within a wk one of the new iPhones started turning on and of like 10 –15 times a day. Wk 2 it turned off and would not turn on again . It was my sons who was in college at the time so we talked and he took it in to a Verizon store where he was told I need to come in since the account was in my name. He was away from home , Verizon could see on account it was his phone they said it was not abused, they could not even turn it on , they sold me the phone give him another phone maybe even a loaner till he gets another. So now I need to go to store and explain to 3 different people this is my phone and my son has it and I need a new one. what a waste of time after about 2 hrs and talking to different people and yes they said there were notes on his account from other person he had talked to from different store. So I finally walk out with a receipt in hand and being told I would have a new phone in a couple days. As I sat in my vehicle thinking this is stupid I looked at my receipt and noticed it said droid on it so back into Verizon I went. The salesman said that’s what your son has on his account. My son had activated a friends old phone so he has one since VERIZON REFUSED to give him one. Another hr 3 people and yes they can see he had a new iPhone and notes on it from other store. Sometimes sorry just doesn't do it. I was now late for a appointment . Now I walk out and have been told I will get a new iPhone in the mail in about 2 wk Yes 2 wks again I bought it there just give me a new one and you send old one back. I will also get a new droid that I have to send back because they said they cant cancel it . In about 3 days I get the Droid and sent it back Verizon mistake and a waste of my time . After waiting over 2 wks and not receiving a new iPhone back to Verizon I went . I am now bitter at Verizon after doing 20 yrs of business with them. 3 people 1 hr later I was told it got delivered to my post office . I got the tracking num called the post office and they say o yes that was the droid. Go back in to Verizon another hr of explaining I walk out being told I will get a new iPhone in a couple of days, We’ll see . Once again I got the phone in your store just give me a new one . Do you realize how much of my time you have wasted ? do you care? O what is Your Policy ? How many Billion did you make last year ? I am Locked into a new 2 yr contract . Why don’t you just release me ? After 20 yrs do you think I will ever renew my contract ?
Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck -
I just bought 2 new iPhone 4 one for and my husband. I want to sync them on the same computer without it runing my sisters already syned 3s. When tried syning my old and i mean very old iPhone's contacts it said i could only merge them with my sister contacts and now i have her contacts on my phone and it sent my all her un needed apps as well. I want to be able to sync but not have her things placed in my phone or have anything erased from hers either. Can anyone help me?
By far the simplest way to do this is create separate accounts on the computer for each person. That way, you each log into your own separate account, sync your own device(s) to your own contacts/calendars/apps/music and so forth.
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My husband and I share music in one itunes account for both of our iphones. We just got the new iphone 5s's and iin ttryinngto back up our old phones I have realized we SHARE one icloud as well. Can I create him a new icloud for pictures, contacts etc
You can have one icloud account and a different itunes account on the phone. I have my icloud account and a shared itunes account. He does not have to use the new icloud account as is ID in itunes and app store. He can keep using the old one.
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Hi everyone, I just got the new iOS5 update for my iPhone 3GS. I receive a message saying that "Your SMS mailbox is full. New messages cannot be recieved until you delete some messages." I deleted all of my messages but still could not receive texts after restoring and restarting my phone. Can anything be done to remedy this??? Thanks!
Apple is screwing the pooch on this one. Need to call in and be vocal.
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I just got a new iPhone and i set up iCloud on my girlfriend's account. To change it on settings it says delete account. Will this delete her all her data and back up data for iCloud on her iPhone and iPad? Can i change it without deleting it? Please help.
Delete the account on your phone. This will not delete any data on her phone or iPad, or data stored in iCloud.
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right i've just recently got a new macbook air.
for some reason i cant get the music that is already on my iphone onto my mac.
have you got any ideas how to sort this out?lewisburton1 wrote:
i dont have the originl laptop.
That's a shame... would have been much easier...
lewisburton1 wrote:
can i do it with just my iphone and my new macbook?
Try these 2 User Tips...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
I just exchanged a faulty iPhone 4 for a new one, when I got home to restore it, iCloud says "cannot restore backup". Can somebody please help provide much needed advice? Thanks in advance!
Yep, that's the only message that popped out. Nothing else. Yes, it's running on the latest ios and I still can't restore it. I called apple and they told me it's probably something wrong with their servers. Anyway thanks for the advice.
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Just got a new iPhone 6, selling my 5 to Amazon. Trying to follow Apple instructions to erase content before sending but 5 will not connect to iCloud so I can't proceed - when promoted to enter password I keep getting "Verification failed. There was an error connecting to iCloud". I have checked apple id/password multiple times and they are correct. Any ideas out there? Thanks in advance
HFJ,
every once in a while my iPhone 5 fails to recognize my Apple ID. I don't have to go all the way to Restore to Factory Settings, I just have to turn off the phone. (Hold down top button until screen asks to slide if you want to turn it off.) Give it a few seconds, turn it on again. -
I got a new iPhone 5 when I went to add my music back from the cloud Not on this iPhone Rihanna for some reason will not re load to my new phone the Little wheel just keeps moving nothing ever happens. I turned it off and still nothing
whats up with that I have one beatles song and one kenny chesney alsoMate, I'm trying to find out if it was shipped like that or not. If someone else has had the same issue then I can go back to Apple and have them look into it further. If not then as I said Vodafone is selling second hand phones and they will have to replace the phone.
Vodafone account manager is saying that he has never heard of anything like it.
So I'm left with one of 3 answers.
1: The phone was shipped like that so its a factory error.
2: The Apple genius doesn’t know what he's talking about then I can go back to the store and ask for a second opinion.
3: Vodafone is selling second hand phones as new.
I need to narrow it down so I can deal with the account manager appropriately
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