I just got a new iphone 5. When I plug in the ear buds, the sound still comes out of the phone itself. What do I do to get the audio to go to the ear buds?
Just got a new iphone 5. When I plug in the ear buds, the audio still comes out of the phone itself. How do I transfer the audio to the ear buds?
Make sure it's plugged in all the way, because it clicks when it's no all the way In and many users get confused. If not try turning it.
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I recently got a new iphone but when I restored it in iTunes one of my games that I have played for months RESET. How do I get my old game info back?
If you made a backup before you restored it you can restore your iPhone from a backup and your game data should be restored. When you connect your iPhone in iTunes you can right click on it in the sidebar and select restore from backup.
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my friend just got a new iPhone and whenever he plugs his headphones in the mic no longer works. any help on what to do?
Hello dariusLoL
Start your troubleshooting with the article below to troubleshoot issues with your friends iPhone.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Regards,
-Norm G. -
Hello I got an Iphone 4 today. The guy set it up for me in the shop and i couldnt remember my apple password so i set up phone using my work email. However I have given him the incorrect one and now at home cannot access the apps or itunes as I cannot verify my apple id. Can i now change it on my phone to the one i use at home? I have worked out how to change it on the computer but dont know were to change it on my phone is it possible? Help.... sal
when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email
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Hi there
i just brought a iphone4 and am new to all the mac gear, when i first pluged into computer itunes popped up but nothing to set up my phone!! am i missing something ?Hi,
Start Here:
http://www.apple.com/support/iphone/
Then Read This
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
My Computer crashed and I lost everything on it. Just got a new computer and when I plug my iphone into it to sync it says Ii can't because its already synced with another itunes I've logged into my itunes acc.) It says I must earse and replace with new itunes I don't want to lose everything on my phone by doing this is there anything else i ca do
That's what backups are for. Use Time Machine. It's free and external drives are cheap. To recover your iPhone's content requires the use of third party utilities. Success is not guaranteed. Read:
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
Just got a new iPhone 5 I've plugged it In iTunes restored it and everything has gone over to the new phone but my phone is saying no service has been for the past 5 hours
My old iPhone 5 was in repair I was given an old basic replacement phone they couldn't fix my smashed screen so they gave me a new one. I've plugged it in to iTunes all my music photos apps contacts have gone on to my new phone it's just saying no service. It's still the same sim I had in my old phone. How do I reset my sim?
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just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help
Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W. -
I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing. And I can't download any app because problems with my account regarding the credit card but the information is correct and it says it is not!!!
You'll have to contact iTunes store support regarding your credit card information problem: http://www.apple.com/emea/support/itunes/contact.html. I'm not clear on what you're saying about your backup. Are you saying that when you connect to iTunes it's asking you to restore from backup even though you already have?
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I have a Iphone4s and just brought a new Iphone 6 when I pluged the the new phone all my data wastransfered exepet for my ring tones all other info photos,music and contacts all downloaded ok but no ring tone how can i get them to come across to the new phone
This covers all the process
Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support -
I just got a new iphone 5,and when I try to update my phone, and install the aps that I've already purchased onto it, it says I don't have permission to do so.
Contact your carrier & have them reset your Voicemail. Most carriers require such, so after they reset it, just set it up again.
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my friend got a new iphone 5. when he was setting it up and the icloud questions came, we couldnt get past one it was almost like it froze but it didnt he just cant get past it. what do we do?
What question?
What did you try?
Was the device connected to Wi-Fi or Cellular data?
Do you really want help? If so, stop being vague and provide some details. -
Just got a new iPhone 6, selling my 5 to Amazon. Trying to follow Apple instructions to erase content before sending but 5 will not connect to iCloud so I can't proceed - when promoted to enter password I keep getting "Verification failed. There was an error connecting to iCloud". I have checked apple id/password multiple times and they are correct. Any ideas out there? Thanks in advance
HFJ,
every once in a while my iPhone 5 fails to recognize my Apple ID. I don't have to go all the way to Restore to Factory Settings, I just have to turn off the phone. (Hold down top button until screen asks to slide if you want to turn it off.) Give it a few seconds, turn it on again. -
I got a new iPhone 5 when I went to add my music back from the cloud Not on this iPhone Rihanna for some reason will not re load to my new phone the Little wheel just keeps moving nothing ever happens. I turned it off and still nothing
whats up with that I have one beatles song and one kenny chesney alsoMate, I'm trying to find out if it was shipped like that or not. If someone else has had the same issue then I can go back to Apple and have them look into it further. If not then as I said Vodafone is selling second hand phones and they will have to replace the phone.
Vodafone account manager is saying that he has never heard of anything like it.
So I'm left with one of 3 answers.
1: The phone was shipped like that so its a factory error.
2: The Apple genius doesn’t know what he's talking about then I can go back to the store and ask for a second opinion.
3: Vodafone is selling second hand phones as new.
I need to narrow it down so I can deal with the account manager appropriately -
i just got a new iphone 4 for att and my friend installed the sim card in it for me. the imessage function isnt connecting with the my cell number. a while back i had logged into my apple account on someone elses cell phone and their number keeps showing. when i try to just select my number to send and recieve imessages from it will not show up. i can send and recieve regular text but not pictures or imessage. i have tried logging off and restarting and nothing has worked.help please!!
Did you remove your account information from the other person's iPhone?
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