I just got a new iPhone S and it won't turn on.
I just gota new iPhone 5 S and it won't turn on. I've tried holding down the button, resetting, and charging. Sim card is installed and activated. Any other suggestions?
As other have suggested, sounds like you should take it to the Apple Store to have them check out the hardware.
However, don't overlook the simple things first. Check that your lightning cable is plugged in to the iPhone securely, and that the USB end is plugged into the charger securely, and that the charger is plugged into a known working wall outlet. Check for things like a power strip or switched outlet that is not turned on.
I know this stuff sounds obvious but you would be amazed how often we all overlook the simple things when trying to solve technology problems.
Similar Messages
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I just got a new iPhone 4 and i tried to download some songs from my itunes account onto my phone and it bricked my phone! So I can't use my phone, it's locked. It shows a plug going into an adaptor frozen on my phone. How can I resolve this problem? I got my phone at Verizon yesterday so I went back to see if they could help me today and they didn't know anything about it at the Verizon store. Theyy said to try IMac store here in town...
Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman -
I just got the new Iphone 5 and when I send a message in a group text it keeps sending it as an email and as my phone number. The people in the group text are complaining that it is creating a new group message everytime I text. How do I fix this?
Read http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
If you wish to share an Apple ID with family members then read: http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/ -
I just got a new iPhone 4 and the (-1) error keeps popping up on my screen as it is restoring filmware, what's wrong with it?
when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email
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My wife just got a new iPhone 6 and took some great photos then I connected it to her computer and restored it to her iPhone 4 settings and lost her new photos. Is there a way to recover them?
Sorry, unless she backup up the new phone before or is using iCloud to save the photos, the photos are gone.
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Well I just got a new iPhone 4 and wish to use my Toyota Prius Hands-Free capabilities with the new phone in my 2006 Prius.
I tried setting up in the car but it says to enter pass key on the phone; which I can't figure out how to do as it gives me a key pad but
the only button is the "Call" button???You must unlock your phone by entering its passcode (if any), then go to Settings/Bluetooth. In the car you must enable Pairing mode (check the manual for the car). When the two see each other you may have to enter a pairing passcode, but this should be displayed in the car. For most hands-free pairing the passcode will be "0000", but you should check the car's manual.
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I just got a new iPhone 4S and tried to restore but it didn't finished downloading all the apps, tried to reset and restore again, but it wouldn't start over. What can I do?
http://support.apple.com/kb/ts3694
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
i just got the new iphone 5 and i can't download music from my 10.5.8 mac HELP!
You would need to buy a new operating system (Snow leopard 10.6.x, or higher).
Before doing that, it would be best to check to see if your Mac can run the higher operating system.
Go to the Apple in the upper left corner of any window, then "About This Mac", then "More Info..." Copy and paste the information into a reply here, but omit the serial number and Hardware UUID (if present). -
I just got a new iphone 5,and when I try to update my phone, and install the aps that I've already purchased onto it, it says I don't have permission to do so.
Contact your carrier & have them reset your Voicemail. Most carriers require such, so after they reset it, just set it up again.
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i just got a new iphone 5C and it wont show up on itunes under devices. my old iphone and my ipod nano both show up. help! i tried all of the apple 'solutions' and none worked. the only thing i did not do was delete and reinstall itunes because i did not want to lose anything
As you connect your ipod to iTunes, an option in the upper right of the screen will appear. When you click this, it will show the different menu for your ipod.
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I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?
Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
Just got a used iphone 3gs and it won't see my sim card what can I do?
Just got a used iphone 3gs and it won't see my sim card what can I do
Seems your story has changed... not seeing is not the same as not supported.
If the phone is carrier locked, you need a SIM from the carrier it's locked to to activate it. The sim does not have to be active, it just has to be one from that carrier. -
Just got a new iPhone 5 I've plugged it In iTunes restored it and everything has gone over to the new phone but my phone is saying no service has been for the past 5 hours
My old iPhone 5 was in repair I was given an old basic replacement phone they couldn't fix my smashed screen so they gave me a new one. I've plugged it in to iTunes all my music photos apps contacts have gone on to my new phone it's just saying no service. It's still the same sim I had in my old phone. How do I reset my sim?
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I just bought a new iphone 5c
typed in a passcode
went back to type the passcode and it's 'invalid
now the phone is 'disabled
any ideas how to reset the phone
thank youTati7 wrote:
now the phone is 'disabled
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I tried restoring it and found out all my previous cloud backups are also missing
I have also gotten a new iPhone 5c and am not able to get any pictures from camera roll or stream. Tried all of the same things restore etc and nothing. Has anyone got an answer? Or contact support?
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