I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.
I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. The cable as well as the iPod, is covered by the warranty.
Apple Retail Store - Genius Bar
Similar Messages
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Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
Maps took me to the completely wrong side of town for a long standing business in town.Hello margmcarlson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue.
Best of luck,
Mario -
My iPad Air will not charge. I have used its original charge cord, and a second Apple lightning cord. I have used the original charger and others that I have confirmed do work. It charged yesterday, no problem.
Before going to the Apple store carefully examine the lightning port to make sure no fuzz or other foreign stuff has gotten in there. There are not that many things that can prevent an iPad from charging. You've tried a different cable, different charger and hopefully the reset suggested by Barry in the previous post. Check for debris and if the port is clear Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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So I just got a new iPod touch 4g from wallmart a couple weeks ago and now the screen is flickering and I assumed it was the brightness so I turned it down and it stoped. So then I turned it back up and it did it again I restarted my iPod still did it I restored my iPod still did it so what do I do HELP please
Correction: I plugged my iPod back into my mac, it backed up/updated etc. and now when I go to my music, it returns me to the home screen. What is going on!?
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My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over. I just really want to get the new Ipod under my own account, and be able to use it...
There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend? -
I just got a new Ipod and had to update my itunes. Now my itunes will not open. I have a MacBook 4,1 with Mac OS X 10.6.8.
On your phone: Settings>General>Reset>Erase All Content & Settings. Should take but a minute & the phone will look just like it did when first taken out of the box.
If you're gonna use the phone on the same computer your son uses, read through this:
http://support.apple.com/kb/HT1495 -
! just got a new docking system so i plugged it in to my computer because it wasnt the wall charge type, so I put in my ipod, then straight away my screen went white and now its not doing anything! i press the home and lock button nothing happens... then i plug it in my computer it doesnt come up in itunes or even the copmuter. please help i can not live with out my ipod!
Your post is abit confusing, especially on getting those weird messages and emails,( assumed in your Windows machine.)
Most likely you have Restored the iPod using the new Macbook pro, using the same name as that in your Windows machine, hence the duplicate name warning, as it is trying to sync Automatically.
If you are syncing your iPod to both the Mac and Windows, you must set it to Manually Manage Music, in the first machine that you setup iTunes with the iPod. Read thsi Apple Support Article
In iTunes, Preference, tick on Prevent devices syncing automatically
Hopefully your music are still in both your iTunes library,
Connect the iPod to the Mac
Restore it (just to fix any filesystem corruption by the Windows end)
Set it to Manually Manage Music
Sync your selected songs in your library.
Whern sync complete, Eject it
Connect it to your Windows PC.
Select the song in the library
Sync it.
It should work if your ipod Hardisk is not giving any problem.
Good luck! -
I just got a new iPod and computer, and when I logged into my iTunes account my music and movies were there but none of my apps were. How do I get my apps back?
See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks.
SvenProblem solved. Copied latest file of iTunes Library.itl from Previous iTunes Libraries and replaced it with the original in Music - iTunes-folder.
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I just got a new ipod touch 4g yesterday and it is stuck on apple logo and loading screen
i just got a new ipod touch yesterday. i was uploading it today. when i was downloading the new software 5.1 it does the same thing it did to my old one which was a ipod touch 4g also. it goes to the apple logo then the loading screen then it turns white, then it does it all over again. i have done everything and and really getting annoyed. could it be the software? please someone help me.!
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to computer and try to restore via iTunes.
- If the iPod continues to cycle like you describe, let the battery fully drain. It may take a while. After charging for an hour try the above again. -
I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.
What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
See:
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points -
Just got a new iPod touch...turned it on and it automatically told us to plug it into iTunes...it never asked me for my password to connect to my network...Help!!
This one is really simple.
Just make sure that the "only sync checked songs" box is checked under the music tab. Then select the songs that you want synced. Once you then click "sync", it will remove any of the songs that were automatically put there and add or leave only the ones that you put check boxes next to.
Have fun! -
I purchased an album a while ago and just got a new ipod so i downloaded all my purchases, and it all downloaded, but it downloaded the wrong songs. It says on the title that it is the correct song, but the audio is a completely different album. any help?
If you have been using the mac.com Apple ID to make iTunes purchases recently, then there should be no issues continuing to use it with the new iPhone. I would abandon the new ID as you will never get Apple to merge the two IDs. I have had a mac.com ID for years and continue to use it with my iPhone 4S.
Tell us the issues that you encounter trying to set up the iPhone with the mac.com account. -
accidentally put the ipod touch in the washer. I put in a bag of rice but now it won't charge...I can see the battery icon on the screen and was on charge of over 4 hrs...any suggestions?
If/when it is dry
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 16 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price -
I have an iBook G4 running on OS X 10.4.11 and I just got a new ipod and can't figure out how to get it updated to be able to sync my ipod PLEASE HELP
You could go hunting for a fair price on a refurbished or restored Intel-based Mac or MacBook, as most early models of CoreDuo and Core2Duo can run Snow Leopard 10.6.8, and some much more recent.
The Apple Store's Special Deals section that is online has some fairly recent examples of hardware with an OS, original accessories as noted, power cord, and complementary one year coverage. Eligibility for extended AppleCare plans are noted & may be available for various items in the store. Subject to availability. Refurbished. Like new. The price difference can be about the same as the additional two year AppleCare plan may cost, so get that too.
Third party repaired restored or available through other channels vary in quality, quantity, condition, and may be lacking in some or most original accessories; they should include basic hardware as originally equipped and have the boot-install software disc set as intended for that build model & year specification, included.
Auction sites rarely have that much of a kit together, w/ missing discs, scruffy, extra fees, etc. On the other hand, companies that restore and repair Macs for a living and are authorized Apple service centers may have something, if you aren't in the market for something holiday new or really quick. Older models if reasonably refurbished can still shine years later.
Hopefully this helps somewhat.
Good luck & happy computing!
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