I just got a new iPod touch and I need the latest version of iTunes
to sync and manage it, so I used the updater and it gets all the way to the end of the installation process then comes up with an error- "your windows installer package encountered an error" and then it rerolls the process and closes. I uninstalled the version I had (version 10 of iTunes) and tried to install it after I downloaded from apple's website. but I'm still getting the same error. I'm running Windows 7 for 64 bit and everything is up to date with my system.
Repair your Apple Software Update
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can find ASU in All Programs, go to Control Panel/Programs n Features/highlight ASU, click REPAIR
Similar Messages
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Ipod touch-does it need the latest version of iTunes or will any version do
I will be getting an ipod touch soon.
I read somewhere that you have to have it synced with itunes before you can do anything?? does it have to be the latest itunes? i have a slightly earlier version (7.0) but using MultiPlugin so I can apply a skin to it. MultiPlugin doesnt work with the latest itunes yet
ThanksYes, you will need the latest version.
Check to see if your iPod Touch screen is bad at the link below:
http://jdeats76.bravehost.com/iBadScreen.htm -
I have an old IPID touch and just bought a anew Nano. If I downoload the latest version of Itunes for my Nano, will I lose all of my osns stored in my old version of Itunes and can I still use my Touch (with my current songs on it) with the new version of Itunes? In the past when I downloaded a new version, I lost my songs on my Touch. Thank you for any help any one might offer.
i am no shure but go on Itunes store in shortcuts and try to find 'purchasse'
good luck -
OS is whatever OS ships with current IPOD Touch
I cannot understand why the APPLE engineers have designed this product so that it has SO MANY WIFI problems. This is supposed to be an easy-to-use product. We've had no problems connecting our new laptop, our ROKU box, etc, but it seems impossible to get the IPOD touch to work. NOTHING LIKE SPENDING XMAS MORNING DOING APPLE TECH SUPPORT TROUBLESHOOTING TO LEAVE YOU IN THE CHRISTMAS SPIRIT!!! Argh!
In fact, the only way we have been able to get this expensive brand new IPOD to work on our home network is to DISABLE SECURITY in the router settings. THIS IS ANYTHING BUT A GOOD IDEA.
DON"T KNOW WHY BUT MANY OTHER USERS ARE REPORTING THE SAME KIND OF PROBLEM SO APPLE ENGINEERING NEEDS TO GET BUSY AND FIX THIS PROBLEM SO THAT NEW USERS CAN CONNECT TO THE INTERNET WITHOUT HAVING TO BE TRAINED ROUTER ENGINEERS TO DO IT!!!!
Ok, sorry for the rant, but surely those of you who are experiencing this share my frustration. This is not why I bought an APPLE product.
IS THERE ANY POSSIBILITY THAT APPLE WILL NOT ALLOW A WIFI PASSWORD with more than one identical alphanumeric character? Any ideas? We also tried eliminating the 40 MHZ setting under Bandwidth settings in the router settings for our router, but it made no difference. The router has the latest firmware, too. Running out of ideas, and am ready to box this unit up and send it back!Thanks, Bob! You are correct. And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE). One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind. Only with the Security Mode set to DISABLED, could we gain access.
2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers. Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them! -
I just got a new ipod touch and I don't know how to connect it to iTunes. Help ?
I've plugged it in and everything but it won't come up , already updated iTunes and restarted computer
See:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later for iOS 6 (10.5.8 for iOS 5)
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download) for iOS 6 (10.5 for iOS 5) -
Im unable to stop the ipod recovery mode
Just what did the message say?
Just what did you do?
Kust what can't you stop? -
I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.
What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
See:
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points -
Just got a new iPod touch...turned it on and it automatically told us to plug it into iTunes...it never asked me for my password to connect to my network...Help!!
This one is really simple.
Just make sure that the "only sync checked songs" box is checked under the music tab. Then select the songs that you want synced. Once you then click "sync", it will remove any of the songs that were automatically put there and add or leave only the ones that you put check boxes next to.
Have fun! -
I have just got a new ipod touch but my game centre games are on the old one and i don't want to start them again, can I transfer the stage i'm at or anything?
The progress for some games will transfer since some games synce progress to a cental server. For other games you will have to have the backup of the old iPod.
You can restore from backup or access the backup. See:
How to transfer game saves between iOS devices, without iTunes, and without jailbreaking | TUAW - The Unofficial Apple Weblog
If you have acces to the old iPod yu can make a backup by connecting the iPod to the computer and right click on the iPOd under Devices in iTunes and select Back Up. Then restore from that backup. -
I just got a new ipod touch 4g yesterday and it is stuck on apple logo and loading screen
i just got a new ipod touch yesterday. i was uploading it today. when i was downloading the new software 5.1 it does the same thing it did to my old one which was a ipod touch 4g also. it goes to the apple logo then the loading screen then it turns white, then it does it all over again. i have done everything and and really getting annoyed. could it be the software? please someone help me.!
- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to computer and try to restore via iTunes.
- If the iPod continues to cycle like you describe, let the battery fully drain. It may take a while. After charging for an hour try the above again. -
I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. The cable as well as the iPod, is covered by the warranty.
Apple Retail Store - Genius Bar -
So I just got a new iPod touch 4g from wallmart a couple weeks ago and now the screen is flickering and I assumed it was the brightness so I turned it down and it stoped. So then I turned it back up and it did it again I restarted my iPod still did it I restored my iPod still did it so what do I do HELP please
Correction: I plugged my iPod back into my mac, it backed up/updated etc. and now when I go to my music, it returns me to the home screen. What is going on!?
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i just got a new ipod touch 64 gb 4th generation after my old one got cracked. my mum backed up all my stuff on my laptop pc but i tried to sync everything back on to my ipod but there are non of the music files there + the pictures wont download
itunes content is not part of the backup as it should all be in itunes on your computer.
What pics won't download?
Please explain your issue. -
My daughter got a new ipod touch and set it up using my apple id. Once she sync'ed it, she had all my contacts, so she went ahead and deleted the ones she didn't want. Unfortunately, my iphone then sync'ed to the cloud and all my contacts were wiped out (the ones she deleted).
So, I wiped my iphone and did an icloud backup/restore. This restored all my apps, but my contacts are still the ones from when my daughter did her update. It doesn't appear as though I got back my contacts, even though I chose an icloud backup from before the deletion. Logging into icloud shows the reduced/deleted contacts, not the full list I had, and I can't see a way to revert back to an old copy.
Any ideas? I thought restoring from the cloud would have done it, but the contacts I got were the 'current' copy, not an older/archived copy.
I'd appreciate any ideas. None of the articles I found seemed to address retrieving an 'old' copy of your contacts from the cloud.The "system" performed as designed. All devices syncing to one iCloud account are kept in common sync. The idea is that all such devices belong to one user. Different users should have different iCloud accounts. Once your contacts were edited, all devices were updated as well and subsequent backups (from yours and her device) reflected the changed contacts (and any other data that may have been edited like calendars). Your first task is to change your daughter over to a new account before she makes other changes.
The only way I see for getting back contacts is to restore them from a time machine backup, assuming you also have a Mac included in the account which syncs the contacts. However, I'm not sure whether time machine includes contacts from iCloud along with those that are local, "on my Mac".
Otherwise the deleted contacts are gone. -
i just baught a new ipod touch and synched it to my old computer to get the music off it but when i synched it to my new computer it wants to delete all the music on it that wasnt baught through itunes....how do i keep my cd's and stuff that are on the ipod now and put it onto my new computer?
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2
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