I just got a new Mac air and I can't find Microsoft word or excel? Do I have to buy the software from the App Store?

Does Microsoft word and excel come automatically with a new Mac Pro 13 inch laptop?

yes you have to buy same...., but you dont buy Microsoft products from the APP store, its a Microsoft product
Microsoft Office for Mac | Office For Mac
www.microsoft.com/mac
There is a FREE version nearly identical , many people love and use it
OPEN OFFICE
http://www.openoffice.org/

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I just got a new ipad mini and I can't find the parenthesis button on the keyboard. Please help!

I just got a new ipad mini and I can't find he parenthesis button the keyboard. Please help!

Press the .?123 button at the bottom left, then you'll see them in the middle of the second row.

Just got a new mac mini and I can't figure out how to authorize it. Help!

Just got a new mac mini and cannot figure out how to authorize it. Help!
m

Link your phone number and Apple ID for use with FaceTime and iMessage

I just got my new Ipod replacement and I can't find my purchased music.

I just received my Ipod Nano replacement. Itunes comes up but I can not find all of the purchased music that I have purchased over the past 5 years. How can I get that back?

It should be in your iTunes library and the backup copy of it that you maintain.
You can (probably, though it depends on your region) download previous purchases from iTunes in the cloud. Open the iTunes Store page in iTunes and click the word Purchased then Not In My Library. Select All Songs and then Download All. It will take some time I guess...
When you're done downloading, make a backup!
tt2

I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some but not all are also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?

I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some are now also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?

Go to settings>messages>send and receive at>you can be reached by iMessages at> Uncheck your phone number and you can select your Apple ID emal address if you want to use that for messages.

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto try to load them first, then Lightroom can't find the files. Big problem. What to do?

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto ties to load them first, then Lightroom can't find the files. Big problem. What to do?

Simple:
File -> Export to get your photos out of the iPhoto Library. In the Export dialogue you can set the kind to Original and you'll get back exactly what you put in.
Apps like iPhoto2Disk or PhotoShare will help you export to a Folder tree matching your Events.
Once exported, you can then trash the iPhoto Library - just drag it from the Pictures Folder to the trash and empty it.
After that, if you're entirely neurotic about it, just put the iPhoto app in the trash and empty it.
Regards
TD

I just got a new Mac yesterday and I am trying to connect my Logitech headset for work but can't! I plug it into the USB but nothing pops up and I can't find where I go to look to see if it's connected. HELP!

I just got a new Mac yesterday and I am trying to connect my Logitech headset for work but can't! I plug it into the USB but nothing pops up and I can't find where I go to look to see if it's connected. HELP!

Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman

Just got a new mac pro and can't manage to set a password and keep it. It keeps telling me I have the wrong password.

Just got a new mac pro and can't manage to set a password and keep it. It keeps telling me I have the wrong password. I want to start over and I can't even get back in to do this bc it won't take any of my passwords. How can I start over completely?

You got a new laptop? try asking there or in Lion forum.
If it has Lion, use the Recovery Mode boot Command-R
Use that to erase and reinstall - it has network install ability.
Want MacBook Pro forum or Lion Community?
MacBook Pro
Lion Mac OS X Communities
New, as in from Apple, it would have asked for full setup.
Want to reset the password? (it is used then I'd wipe it clean and start over)
How to run the Password Reset utility in OS X 10.7 Lion

I just got a new iPad air and started the set-up process. Now, when I try to swipe the power down or power up icons, nothing happens. What do you suggest?

I just got a new iPad air and started going through the set-up process. Now, I can't swipe to power down or power up. Advice?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
If no fix, Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help says File >Library >Export playlist and choose XML, or to save a copy of all your playlists, File > Library > Export Library, "the Exported info is saved in XML format." Then it says, "to import an iTunes playlist, File > Library > Import Playlist". Now I am assuming I do that import part on the Air, but when I try it doesn't recognize anything that can be imported - what am I missing??? Aside from a clue...

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I just got a new ipad 2 and i can't buy stuff on it asks for security question when my apple id was right why

i just got a new ipad 2 and i can't buy stuff on it asks for security question when my apple id was right why

It's a security feature that was brought in a few months ago - when you try to purchase something for the first time on a new computer or device then you will be asked for the answers to your questions (or to set them up if you haven't yet created them).

I just got my first mac pro and I can't get the photos out of iPhotos moved on my hp external hard drive, I try export says unable, then I try to drag it from the desktop to the external hard drive but same problem. Thank you so much

I just got my first mac pro and I can't get the photos out of iPhotos and move them on my hp external hard drive, I try export says unable, then I try to drag it from the desktop to the external hard drive but same problem. what to do? Thank you so much

How is your external drive formatted? Use Disk Utility to check the volume format. If it is NTFS, you will need to reformat the HDD as exFAT in order to retain universal compatibility (RW to it on both Mac and Windows).

I just got a new ipad air, and it's tell me to connect to a network...I've chosen my network at home...it's asking for a password, and I've put the password in, but there isn't a button that allows me to hit enter and accept the password.

I just got a new ipad air...it's telling me to connect to a network...I've chosen my home network, which requires a password...I put the password in, but there is no button to press to accept the password. Can someone help me get past this roadblock?

You need 8 characters or more to connect.

Just got a new ipad air and followed set up. have got a load of somebody elses photos! How do i delete these?

Just got a new ipad air. Followed set up instructions, but have a lot of somebody elses photos. How do I delete them please?

If its a NEW iPad, there should be nothing on it.
If you have photos from someone else, then its either a second hand iPad or possibly a Demo unit.
In which case you should return it as you may run into activation lock on a used iPad, or restrictions placed on Demo units you may not be able to bypass.
Whoever sold you this, did not sell you a new iPad.

I just got a new Mac air and I can't find Microsoft word or excel? Do I have to buy the software from the App Store?

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