I just got a virus on my new MacBook Pro I used to get on my PC!

This is my first Mac, and I am freaking out. I was just browsing the internet with Safari, and all of a sudden I had a popup that said, "Your PC is running slower than normal. You need to scan for viruses!" I tried just closing it, but it just kept popping up more and more. I eventually had to force quit Safari.
What do I need to do to get rid of this thing??? PLEASE HELP!!

I think you are freaking out a little. The pop-ups are probably just advertising and wants you to click somewhere so they can sell something. Ignore them. Don't visit that page again.
If your computer seems sluggish it might be the worldwide Internet that is sluggish somewhere. It happens to me too. It was very pronounced during the Olympic Games. It is also a bit of a problem when America wakes up and I want to access an american site! It usually resolves it self if one has a little patience.

Similar Messages

My T key just got stuck on my brand new Macbook Pro Retina

I've managed to sort it out but it was all stiff on a brand new $1500 Macbook Pro.

Hi
Welcome to the forums, Luckily your mac is new and under warranty, so if its broken return to a mac genius
There is no one from apple on these forums.
http://www.apple.com/uk/retail/geniusbar/

My old laptop broke (idk what kind) and my iTunes was on there and now i got a new macbook pro. how do i get my itunes music and videos and etc. on this computer without removing them on my phone? please help!

My old laptop broke (idk what kind) and my iTunes was on there and now i got a new macbook pro. how do i get my itunes music and videos and etc. on this computer without removing them on my phone? please help!

If the old laptop was a mac also, then use your Time Machine backup to restore you user settings and files.

I bought a new Macbook Pro, how can I get my very old macbook cleared of my stuff so I can give it to my grandson. I just want him to be able to use it.

I bought a new Macbook Pro, how can I get my very old macbook cleared of my stuff so I can give it to my grandson. I just want him to be able to use it.

Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window.
Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. You should see your hard drive in the left hand column along with your other drives. Click on the drive and select the Erase tab. Set the format value to Mac OS Extended (Journaled) and click the Erase button. After that has finished select the Partition tab. Type in a Name for your hard drive and select how many partitions you want from the Volume Scheme. The usual setting is one partition. Click on the Options button after you've selected a partition to make sure it's set for GUID. Then click the Apply button and after the Partitioning is done quit Disk Utility.
You can now follow the instructions on the install screen

Set up a new macbook pro without using voice over

How do I set up a new MacBook Pro without using Voice Over. I can't get past the initial Welcome screen. The VO commands do not work as indicated in the forced tutorial.

Just click the Next and or Continue button. Voice over only starts shortly after you get to one of those screens and you wait to long to input something or click on an option and then Next or Continue. I think at the bottom of the screen there is an option to turn off the Voice over.

HT201364 I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"

I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"
I nee an easy way to resolve this with Apple.

why is it this problematic to resolve?! obviously there's a valid installer image for our macs, why can we not have access to it to use on our laptops?
I do not understand, nor accept the explanation given before - about it being a newer model... it doesn't make sense... how does that translate to "no download available".
also, if it was a valid point - we would have had that download with the release of 10.9.1 - which we don't.

How do I set up my new Macbook Pro without using the annoying Voiceover?

How do I set up my new MacBook Pro without using the annoying Voiceover? I cannot get it to work right; it seems to get stuck and repeats the same thing over and over. It is driving me nuts! Is there a way to begin the setup process without using the Voiceover system? I am a new convert from a PC and I thought a Mac was supposed to be "intuitive!"
Any help is appreciated.
Thanks.
Pamela

There is no good reason to register your Mac anyway.
You can opt out of the setup process and registration by pressing Command (Apple key) and the "Q" key.
The registration process requires you to divulge a lot of unnecessary information.

I have a new MacBook Pro. I keep getting the message (from all different programs) that they would like to access the keychain "login". I have run keychain repair, and it won't stop!

I have a new MacBook Pro. I keep getting the message "Mail would like to use your keychain "login". How can I make this stop? I have run the keychain repair utility.

Hi,
With the Finder as the Front app go to the Go Menu > GO to Folder.
Copy and Paste the bold text below into the text field
~/Library/Keychains
Highlight the Keychain.
Use the CMD + i Keys together (Keystrokes for Get Info from the File Menu)
In the Info Panel that appears check the Ownership and Permission bit at the bottom.
Example Pic
Unlock Padlock
Check your Shortmname Appears (the (Me) one).
Open the Cogwheel icon
If it is Greyed Out to "Make "Shortname (Me)" owner then you are the Owner.
Check you have Read and Write Permissions.
You may need to check the Ownership and Permission on the ~/Library itself (you can do the same Get Info on Folders as well as Files)
If you don't Own it then, when you have changed that also Apply to Contents.
10:12 PM Tuesday; August 23, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

At the Apple WWDC 2012 when they announced the new MacBook Pro, the used something to rotate it. What was it?

At the Apple WWDC 2012 when they announced the new MacBook Pro, the used something to rotate it. What was it?

Hello Sam,
strangely enough, it went away by itself, and until now, it did not come back. I also believe it must be soms sort of graphic card connection failure or something like that, it`s very strange though. I also did let it know to the apple store, and explained it, and they were willing to repair it, but now everything is ok, so it has no meaning to go to the apple store, maybe for a checkup, that would be interesting maybe.
So, I would suggest to keep on using your computer for a couple of days, and shut it down and restart it as often as possible. And when it has not dissapeared after 3 or 4 days, then it`s good I think to go to the apple store.
If you can post here how it goes or how it went, would be nice, and if there is anything more I can help you with, let me know, kindly, Steven

I transfered my Final Cut Pro from a macbook to a new macbook pro and i cant get the program to open.

I transfered my Final Cut Pro from a macbook to a new macbook pro and i cant get the program to open. I have already uninstalled a reinstalled 4 times. What should I do?

How did you transfer it?
As a first step you should trash the preferences with http://www.digitalrebellion.com/prefman/

I am runing windows xp in parallels on my new macbook pro, how do i get bluetooth on xp

I am runing windows xp in parallels on my new macbook pro, how do i get bluetooth to work on xp.

copy the all installation files to a desktop directory and install from that directory.

Planning to purchase a new macbook pro to use with Sony XDCAM-EX

Hi,
I am planning to buy a new macbook pro, to use final cut pro to edit XDCAM-EX files.
I will be using a Provio 4MBCR with esata in raid 5.
Is anyone editing XDCAM-EX with a macbook pro?
If so, what is the performace like?
How many layers of video tracks are you able to edit or playback (multicam) without the need to render?
Thanks
Nazmul

You want to also post in the FCP forum area:
http://discussions.apple.com/forum.jspa?forumID=939

My puppy got water all on my NEW macbook pro

So basically, I had my new macbook pro (mid 2012) for only about an hour when my puppy decided to jump on the table and got my laptop all wet. This was last night. She had just gone in her kiddie pool so it's just water, not chlorinated. My first concern was the screen since I already have another macbook pro with a cracked screen. The screen was wet. She stomped on the left side of keyboard with her wet paws too. I'm not too sure if a lot of water went inside because at this time I was concerned about the water on the right speaker. It took me about a minute or two to wipe it all off. I then tested out the speakers by playing music. It was fine from what I can hear... I didn't really get to use the speakers beforehand so I don't know what to compare it too. I also tested out the keyboard and everything seemed to work. I had the macbook still running searching for what to do with the water. Come to find out I should have turned it off immediately.
So the macbook was still running fine. I turned it off to take the battery off, but I didn't have a twi-wing screwdriver. I ordered a whole tool kit from ifixit and it's suppose to come in tomorrow.
I did flip the macbook upside down. And I am planning on taking it apart when my kit comes in to see what is going on. If the LSI is red. Is the LSI built in the macbook, or are they stickers? And can they be purchased somewhere?
Anyway, do you guys think my macbook is fine? Or is corrosion gonna happen? Or if it's running fine now, will it last?
I would just take this macbook back and say I changed my mind, but it's customized and I read that you can't return customized macbooks. UUUUGH!
What should I do?

Take the computer to an Apple store or an AASP for a proper diagnoses. Whichever is more convenient for you.
Liquid damage is not covered under Apple's standard 1 year warranty or Apple Care.
Apple does have a no questions asked 14 days from the date of purchase return policy.
NOTE: If you purchased the computer with a credit card, discuss the warranty issue with the credit card company which you purchased the computer with. They are the only ones who can at this point cover the computer after it goes out of warranty with the manufacturer (Apple).
If you have Homeowners insurance, place a claim with them.
DIY Instructions
Immediately disconnect all peripherals, power cord & remove the battery. Turn the computer over with the lid partly open and the hinge facing upward to let the liquid drain. Do not flop it over and lay it flat - you want to separate it from the moisture. Place paper or cloth towels under the machine to sop up the mess.
After the computer disgorges whatever you spilled on it, don't turn it on for 72 hours or longer. You want to computer to dry out completely before turning it on again.
Some users here swear by hairdryers. Blow drying the innards may bake whatever was in the liquid onto delicate computer components. Better to let the computer air dry.
Use plain tepid water to clean out the computer. If you spilled iced beverage more than likely this ice fried the hot motherboard.
Sugary, acidic or milky drinks will almost always cause problems later on as the residue starts slowly corroding the computer innards.
Swab down any sticky parts with distilled water or denatured alcohol.
If none of the above works, you will need to take the computer to a repair shop. Apple Care does not cover liquid or food damage. Believe me, they can tell. So the old "my computer stopped working" line is not going to work.
Cleaning Macbook keys after a spill

Just bought new MacBook Pro and can't get FCP Studio to load on it. Any Help!

I just bought a new MacBook Pro and I tried to load FCP Studio on it and it says it does not support it. I use FCP Studio 2 and I need to use it as I don't know FCP X. Any suggestions. I currently have FCP Studio 2 on a 2008 Mac Pro with Maverick on it.
Thanks, Gale

Final Cut Studio 2? That's 8 years old...4 OS versions ago. Mavericks doesn't take FCP 7 into account, much less FCP 6. In fact, to even install FCP 6 onto the PREVIOUS OS, Mountain Lion, you had to hack the terminal, or install Pacifist and do some shenanigans to get it to recognize the installer.
In short, it's very difficult to get older, discontinued software to work on new computers with new OSs. If you need to use FCP 6, then you need to stick to older computers and OS's that run it.
It is on your 2008 MBP because, no doubt, you upgraded the OS around the already installed apps. I'm not sure how well it will work.

Need Help, Upgrade or Not? Do I just WANT or really NEED a new Macbook Pro?

Good day everyone, I love these forums, so much valuable input and information from you all.
My question is, *should I upgrade* to a new 13" early 2011 Macbook Pro, from my present computer, an early 2008 white Macbook 4.1 with 4gig RAM, 180g SSD Vertex 2, new battery, and with Applecare till Oct-2011.
My questions are whether *spending almost $1,800 cdn* for a new 13" Macbook Pro, + Applecare, + 8gig ram, + various display adapters, and hopefully keep my sata II OCZ 180g Vertex2 SSD are going to be worth the upgrade? I could sell my older Macbook 4.1 for @ $700 cdn, so the difference is @ $1,100.
*The male ego* in me has a NEED for SPEED...but my realistic rational side says ...$1,100 buys lots of other things...
My present Macbook does what I need, *but is limited* because of the SATA 1.5 bus, however I love my new 180g Vertex2 SSD. It gave my older Macbook a new speed boost. Unfortunately I went to see the new Macbook Pro's and fell in love... Do I NEED, or do I WANT????
The *new Macbook Pro's specs and features* are very appealing, as I love the aluminum body, the SATA III bus, the future potential of Thunderbolt (5 gig Super Duper CCC clones...), and the 5,900 Geekbench scores, my current machine is 2,900 Geekbench (imagine with a sata-II Vertex SSD...) My current xBench specs are below:
*My present computer usage* consists of a 24" external monitor, three external HD (Super Duper, CCC, T/M) and I always have running at the same time programs like Mail, Safari (12 tabs open), VM Parallels Desktop running XP SP3, iPhoto, iTunes, aMSN, iCal, Youtube, VNC, Skype, HTML software, Time Machine, basic photo editing, etc...
*My present setup* works fine, and naturally I read the forums about the new Macbook Pro's, and there appears to be lots of issues, heating, monitor, fans, noise, wifi, etc..... hmmmmm... maybe I should wait for the next incremental Macbook Pro upgrade?
*Decisions, Decisions... :)* Keep what I have, or spend $1,800 and than sell my old Macbook...?
Thanks for reading my long post, and looking forward to *any of your thoughts,* IAN...
My CURRENT Macbook 4.1 early 2008 xbench scores
Results 233.21
System Info
Xbench Version 1.3
System Version 10.6.6 (10J567)
Physical RAM 4096 MB
Model MacBook4,1
Drive Type OCZ-VERTEX2
Disk Test 233.21
Sequential 141.82
Uncached Write 180.37 110.74 MB/sec [4K blocks]
Uncached Write 202.31 114.47 MB/sec [256K blocks]
Uncached Read 73.64 21.55 MB/sec [4K blocks]
Uncached Read 241.65 121.45 MB/sec [256K blocks]
Random 655.69
Uncached Write 870.11 92.11 MB/sec [4K blocks]
Uncached Write 341.78 109.42 MB/sec [256K blocks]
Uncached Read 2242.11 15.89 MB/sec [4K blocks]
Uncached Read 633.19 117.49 MB/sec [256K blocks]
BENCHMARK RESULTS "before /// after" my Vertex SSD upgrade.
Time in seconds: Before /// After
Temperature
(with VM, ext HD, 24” monitor) @150-155 F /// @131-138 F
Boot w/ext HD, monitor, etc... 75 /// 53
Boot (no peripherals) 45 /// 25
VM Parallels XP 61 /// 26
VM Parallels XP shutdown 21 /// 12
Copy 353 MB folder 20 /// 10
iPhoto 10 /// 2.7
Neo Office 25 /// 8.7
Open Office 10.8 /// 3.2
Word 2008 10 /// 2.7
Excel 2008 9 /// 2.8
Powerpoint 2008 10 /// 2.9
Firefox 5.7 /// 2.9
Safari 9 /// 2.4
iTunes 5.5 /// 2.8
Shutdown 16 /// 4.2
early 2008 Macbook 4.1, Core 2 Duo
2.1 Ghz, 4Gb Ram, Sata 1.5, OSX 10.6.6
before - 500g HD 7200rpm Seagate
after - OCZ Vertex 2 SSD 180g FW 1.28

Eww, thanks for your reply, as it makes good sense, and common sense is practical when you walk into an Apple store.
I guess all the reviews and great specs of the new MB pro's made me want one...
I should probably use my current setup till it is totally outdated or simply is beyond repair.
I could ask Santa Claus for one, but by than, the 2012's will be coming out..:)
Thanks Eww for your reply, IAN....

I just got a virus on my new MacBook Pro I used to get on my PC!

Similar Messages

Maybe you are looking for