I just got an ipad mini for christmas. charged it fully. was using it fine, then went to turn it back on and nothing is happening. i plugged it in and it doesn't even make a sound like it's charging. the screen is completely black. why would this happen?
i got an ipad mini for christmas, charged fully. was using it..and it was fine.. went to turn it back on to use again and it's a blank screen. went to plug in and nothing seems to show it's charging or anything. why can this happen??
Try resetting it. Hold the on/off and home buttons together for about 10 seconds. Hopefully you will see the Apple logo.
If it's a brand new iPad Mini (with retina display), it is under warranty. You can always take it to an Apple Store or Authorized Apple Service Center for service.
Similar Messages
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I don't know much about electronics either and I do not know what my operating system is, but it is iPad mini 32gb.
It really doesn't matter what operating system you are using right now, but when you connected the iPad to your computer, did iTunes start up on its own and then give you this message?
Start with this. Quit iTunes on your computer, and then estart your computer. Restart the iPad as well. After the computer and the iPad start up again, connect the iPad to your computer again and see what happens. Post back after you do that.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
So my brother got an ipad mini for Christmas and he accidentally dis activated it he doesnt know the owner and hes too afraid to tell my mom can someone help me?
See:
Find My iPhone Activation Lock- Removing a device from a previous owner's account -
I cant get my ipad minis' keyboard to work how do you connect it?
is it something i need to charge or is it bluetooth powered?
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How do I get my IPad charger to work or shall I get a new charger? It's brand new so I don't see why it's not working??
Get a new charger. You could've bent it when you were charging your ipad so it doesn't work, or maybe apple just gave you a bad one . Just use your dad's charger for now.
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Our daughter just got an iPad mini and I originally set it up under my Apple ID in order to create an Apple ID for her (she's under 13 so I set up iCloud family)... is there any way to switch the main user to her so that she can use iMessage and such under her own account? When she uses iMessage it's my account. I can't find a solution anywhere. Thank you!!
Hi Maudluna,
I understand you would like to sign out your Apple ID from an iPad. You can do this easily by following the steps in the article below. I have also linked to an article about Family Sharing which can help you create and manage multiple accounts:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store - Apple Support
Start or join a family group using Family Sharing - Apple Support
Family Sharing makes it easy for up to six people in your family to share each other’s iTunes, iBooks, and App Store purchases without sharing accounts. Pay for family purchases with the same credit card and approve kids’ spending right from a parent’s device. And share photos, a family calendar, and more to help keep everyone connected.
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D -
I just got an iPad mini, when I try to upload my iPhone backup from my Mac i get the message to upgrade my iTunes. I can not seen to find where the download link is for iPads on apple website. Can anyone help?
The message is referring to iTunes on your computer, not the iPad : http://www.apple.com/itunes/download/
The built-in apps on the iPad can only be updated via iOS updates, so if your iPad mini is on iOS 6.0.2 then its up-to-date -
My mom got the iPad mini for Christmas and she gave me her old iPad but she is still receiving all my messages on her mini. Is there a way to stop her from getting them?
If she is receiving your messages - then you must have somehow setup the iPad to use your iPhone number or your email address on her new iPad. How you did that is beyond me unless you set up her new Mini for her and used your Apple ID on it.
On her iPad got to - Settings>Messages>Send and Receive at>You can be reached by iMessages at>uncheck your phone number or email address of that is what is being used for the contact number. -
i have just got an ipad mini 2 and i am trying to back it up however it gets to step 4 then keeps saying syncing ipad but now wont change, what shall i do?
Hi Gavinchick,
Thanks for visiting Apple Support Communities.
Start with these tips if your iPad mini is stuck on "syncing" when you try to back it up:
Update to the latest version of iTunes.
Plug the device directly into a high-power USB 2.0 port on the computer. If possible, use a USB port on the back of the computer.
Avoid plugging the device into a keyboard, display, or standalone hub. The USB ports on these accessories may be low-power or only offer USB 1.x connections.
If you are using an accessory, remove the accessory and connect the device to the computer using only the Apple 30-pin to USB Cable or Lightning to USB Cable.
If you have access to additional Apple 30-pin to USB Cable or Lightning to USB Cables, try testing with another if the first one doesn't work.
Restart your computer and device. To restart your device:
Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
Disconnect all USB devices from your computer, except for your keyboard and mouse. Then reconnect the iOS device. If the issue is resolved, reconnect other USB devices, testing after each connection.
You can find these steps and more information here:
iOS: Troubleshooting USB connection
http://support.apple.com/kb/TS1286
Cheers,
Jeremy -
I just got new ipad mini....I want to delete all of the music that was synced from my itunes account. I have went through and deleted some songs one by one but some have a cloud icon with a red arrow on them.....is there a simple way just to delete them?
Yes there is. Those songs are not actually on your iPad. They are in iCloud ready for download if you choose to do so. If you want to remove them go to Settings>iTunes & App Store>Show All>Music>Off. You can also do this in Settings>Music>Show All Music>Off.
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Just got new iPad mini and I can only get 140 pictutes in My Photo Stream while in my other devices I have 1000 photos in My Photo Stream. How do I sync to have all photos in My Photo Stream on this new iPad mini?
Hi Jose Sam,
It sounds like some of your photos are over 30 days old.
iCloud: My Photo Stream troubleshooting
http://support.apple.com/kb/ts3989
I see different photos in My Photo Stream on each of my devices.
Your device will keep up to 1000 photos, even if they are older than 30 days. Photos older than 30 days are removed from the iCloud server, so all devices may not have the same photos, depending on when you enabled My Photo Stream.
You may want to sync the older photos through iTunes to get them on your new iPad mini.
Thank you for visiting Apple Support Communities.
Nubz -
How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.
Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away. -
why is the ipad mini screen so delicate I just got my ipad mini yesterday and it fell of a stand I bought and now the screen is cracked
My Ipad 3 is the same, it must be a design fault cuz I dropped a pound coin on my ipad screen and it shattered and every other week there's a new dent or scratch, though I wouldn't say I'm overly rough with it. I use it a lot, like most do, so accidents will happen and Apple hav to allow for that. I deffently wouldn't say that they are worth the money for the amount of trouble they cause, they r great devices, just far too delicate and expensive!
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I just got an IPAD Mini and wanted to buy extra chargers Can anyone recommend a rapid charger?
I just got an IPAD Mini and wanted to buy extra wall and auto chargers. Are there rapid chargers made for IPAD Mini? Can anyone give me a suggestion or two about what type to purchase? Thanks so much
My understanding is that the iPad Mini has a 5W charger. You could use Apple's 10W charger for older iPads or 12W charger for the new iPad. They will charge faster.
Cheers, Tom -
hi i have just got a ipad mini and have set the password and cant remember it how can i access my ipad
There are instructions on this page for how to reset your iPad : http://support.apple.com/kb/HT1212
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