I just got my Apple TV, and when i try to sign in with my Apple Id, It says "unable to sign into this account, or the password is incorrect." The password I am entering is correct, I have tried it of other devices. How can i fix it?
HELP ME!!!!!
Check if you have set the correct language and country in your Apple TV. Maybe you are trying to connect to the wrong iTunes store.
Similar Messages
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I have been streaming videos and music from my phone and iPad. I just got a new MacBookPro and when I try to stream from it, I get the mirror image, but no sound. ????
Hi Avonbikerider,
If you are only having the audio issue when Airplay Mirroring from your MacBook Pro, you may find this forum discussion helpful:
Apple Support Communities: No Audio when Airplay Mirroring from Mac to Apple TV
https://discussions.apple.com/thread/4167956
Regards,
- Brenden -
I just got a replacement iPhone and when I try to restore it, it restores to almost a year ago when there is an available sync from last month. How do I back it up to the more current one?
When you right-click on the name of your phone you should see these options (where "iPhone" is the name of your phone):
Are you saying you don't see these? -
Could I be doing something wrong to cause this? The Time Capsule is hanging off the network on an ethernet cable and can be accessed by all the Macs over wireless, but I would like to use it to strengthen the signal at that end of the house. When try to set it up the extend the network, It seems to take it over and knock off the Airport Extreme and Airport Express currently on it. When I initially set it up, I selected "Extend network" but it changed it on its own to create network. I later changed it back to extend, but it then took over and I had to turn off its wireless to get the Epress and Extreme back onto the network. I had just updated the Airport Utility to the latest version on my Macbook Pro and Mini, but I have an iMac still on Snow Leopard that I believe is still running an older version.
Actually I am not sure how much it is able to export of the old settings but worth a go.
The file is xml format .. so it could be possible to extract info anyway.
?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
You can always load 5.6 utility onto any version of the OS from Lion following.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so. -
Whenever i plug my Ipod Classic (new) into my computer it says Sync in progress, then switches to "OK to disconnect" after loading about 40 songs on, and then deleting them off the Ipod. What's going on? All the computer says is "cannot load songs, unknown error occured."
To help in troubleshooting,
What is your iTunes version?
What is your iPod firmware number, as shown on the Itunes summary page?
You problem is iTunes timeout the sync process because there is no response from the iPod. Possible causes
iPod Hardisk malfunctioning.
Antivirus scanning
Other USB devices, using up the USB resource
iPod connected to USB 1.1 port instead of High Power USB2.0 Port
IPod connected to USB Hub.
Windows plugins or Malware using up CPU resource.
Whenever you sync or Restore the IPod, connect the iPod to the Back panel USB 2.0 port, disconnect all other USB devices except the mouse, and disconnect from Internet, stop your antivirus.
But if the above doesn't work, bring it back to Apple , since it is under warranty.
You can also do a Disk Diagnostic as posted regularly by tt2, to check your Hardisk, it wont fix the problem but help you decide what to do.
https://discussions.apple.com/thread/3110831?tstart=240
The DD is for all users, Windows and Mac, so don't concern yourself that tt2 is responding to a Mac user. -
I lost my iPhone and cannot find a way to track it. My phone is dead and I used Find My iPhone later than 24 hours after I lost it so it will not tell me if it is located in my house or not. Is there any way to track my iPhone or make it okay a noise if it is dead and offline?
If the iPhone doesn't appear in Find My iPhone, then unless your carrier has their own tracking service there is no way to locate it. And if it's turned off, there's no way to cause it to make any sort of noise.
Regards. -
I just got a new laptop and when i went to go and buy something, it asked for some security question answers cause this was my first time buying on this computer. When i went to go type in the (so what I thought) correct answers, it said they were wrong. After numerous tries, it disabled my account. How do I get the answers sent to my email so i can start using my itunes again?
Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help. -
i just got my ipad 2 and when i go to trun it on it has a picture with itunes prompting me to sync up. When i do this it does not sync up with my itunes. I can not turn my ipad2 on. Any one out there got any answers. Appreciate the help
The first thing that has to be done with a new iPad is to activate it via iTunes. What version of iTunes, and what spec computer, have you got ? The iPad's minimum requirements are (from http://www.apple.com/ipad/specs/) :
Mac :
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.2 or later recommended
(free download from www.itunes.com/download)
iTunes Store account
Internet access
PC :
PC with USB 2.0 port
Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.2 or later recommended
(free download from www.itunes.com/download)
iTunes Store account
Internet access
Edit : there is troubleshootin here :
pc - http://support.apple.com/kb/TS1538
mac - http://support.apple.com/kb/TS1591
Message was edited by: King_Penguin -
I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?
Connect your iPad to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I just got an iphone 4 and when I go to sync it, it appears in the left hand column but when I click on it there is just a blank screen with the apply logo and a tiny lock.
OK, I think I fixed it.
After trying to restore with an old backup from the phone (it estimated it would take 4 hours) I cancelled and went through the setup menus again, but set it up as a new phone. It then appeared in iTunes and I restored it from the computer, not the phone. It appears to be working, it's syncing my old apps right now.
Summary:
1. Reset settings on phone (hopefully you backed up fairly recently)
2. Set up as NEW iPhone in setup menu on phone
3. Restore from iTunes on computer when it recognizes the phone
4. Cross fingers -
I just got a new iphone and we are hooked up to the same apple ID in this family, and his Ipad Have been receiving my texts. How can I fix this?
Welcome to the Apple Community.
You could simply ensure that only the numbers and addresses you wish to use on each device are checked at Settings > Messages > Send & Receive. However this isn’t an ideal solution because the other person can always change these settings from their device and have some fun with you and your contacts.
You’d be far better getting them to delete your account from their device and have them create one of their own. If you are sharing an ID for some other service such as iTunes, you can continue to do so, you only need change the ID for messages. -
I just got a MacBook Pro and when I was setting up I got this voice over thing to help me out...I now can't get rid of it and it is driving me crazy...can anyone help?
System Preferences > Universal Access. Turn off Voice Over in the "Seeing" tab:
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When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
Just bought a MacBook Pro and when i try to get the free download of Lion it aks for my details but one of them is State which only alows 2 charecters and I live in spain....
How do i get my free Lion update????Thx i found the answer
https://discussions.apple.com/message/15658181#15658181 -
i have just got a new ipod and wenever i try and make an in app purchase it says contact itunes store . wat do i need to do ??please hlp
Contaact iTunes like the message says:
Apple - Support - iTunes - Contact Us
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