I just got my iPod touch, I updated m iTunes and my iPod is still not showing up on iTunes, its giving me the iPod can't be used because the required software is not installed even though my iTunes is up to date

I just got my iPod touch, I updated my iTunes and my iPod is still not showing up in iTunes. It is telling me the required software is not installed even though my iTunes is up to date

http://support.apple.com/kb/TS1369
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Similar Messages

  • HT4623 latest iTunes will not recognize new iPod. i get message "this ipod can't be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64 bit version of iTunes." 64 bit version of iTunes is inst

    I have a new iPod Touch 5th gen. My computer works on Windows 7. Latest ITunes gives me this message: "this ipod can't be used because the required software is not installed. Run the iTunes installer to remove iTunes then install the 64 bit version of iTunes." I have already removed and reinstalled a couple of times--making sure to remove all the related applications as well--Bonjour, Apple Software update, Apple Application Support. Help!

    (apologies for barging in, lllass.)
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
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    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • Windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes.  i've done that and continue to get the same error.  can someone please help?

    windows thinks my itouch is a camera and itunes says this ipod can't be used because the software isn't installed - reinstall itunes.  i've done that and continue to get the same error.  can someone please help?

    (apologies for barging in, lllass.)
    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • My iphone not connected to my computer,it shows the message "this iphone can't be used.because the required software is not installed".but i already installed itunes 64 bit...help me

    My iphone not connected to my computer,it shows the message "this iphone can't be used.because the required software is not installed".but i already installed itunes 64 bit...help me

    does it show up in explore as a camera ?

  • When iPod plugged in it tells me it can't be used because the mobile device service isn't started. It is not a phone and I've updated before. Any thoughts?

    When iPod plugged in it tells me it can't be used because the mobile device service isn't started. It is not a phone and I've updated before. Any thoughts?

    See Here...   http://support.apple.com/kb/TS1567

  • My daughters ipod touch was reset by accident and I don't think it was ever plugged into a computer. Is there a way to restore all the games she purchased on it?

    My daughters ipod touch was reset by accident and I don't think it was ever plugged into a computer. Is there a way to restore all the games she purchased on it?

    Restore from iCloud backup if shed has one.
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:        
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

  • Hello, my iphone for several times shows me this message "this iphone can't be used because the Apple Mobile Device service not started". I need help because i'm enable do download the new update. Thanks

    Hello, my iphone for several times shows me this message "this iphone can't be used because the Apple Mobile Device service not started".
    I need help, because i'm enable do download the new update.
    Thanks

    Type "Apple Mobile Device service" into the search bar at the top of this age by "Support" and read the resulting help articles.

  • The operation can't be completed because the item "iTunes Library Extras.itdb" is in use.

    I am trying to transfer my iTunes from my PC to my new Mac. After reading through this forum a bit, I followed the instructions at: http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
    I backed up my PC's iTunes folder to an external drive after selecting to consolidate files, etc.
    I connected the external drive to my Mac and did a copy and paste of the iTunes folder. I have not put any music into the iTunes on the Mac, so I just said Yes to overrite (it said there are 2 files that will be overwritten- I think they are apps I downloaded this weekenad i am fine to overwrite them). It starts to copy and then I get the error message: "The operation can’t be completed because the item “iTunes Library Extras.itdb” is in use." I verified that I do not have iTunes open on the Mac and made sure that when I backed up from PC, I did not have iTunes open there either.
    Any ideas?
    Thanks
    Katie

    I figured it out!
    There was an iTunes folder on my new Mac. I may have installed it. I just deleted the whole iTunes folder under Music. I then tried copying and pasting from my External Drive again and now it is copying the data as I would expect.

  • The iPhone "iPhone" cannot be used because it requires iTunes version 10.5 or later

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    My MAC is app. 2yrs old.

    You need to update your version of iTunes. Ios5 is only supported by iTunes 10.5 meaning, an older version of iTunes is not compatible. You can download the newest version free via iTunes or apple .com but I would recommend going to the top left cornner of you screen, click the apple and choose "software update". iTunes 10.5 was an update that came out earlier this week and by doing this you can see if any thing else needs updating and it will do it automatically.

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    Hi Klaus1
    So, I tried all the suggestions and followed the links - all to no avail.
    as you can see, (screenshot below) my iMac is a 21.5 inch late 2009 model which isn't showing in the updates listed above
    My system report shows that my Mac has the following:
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  • Firefox is unable to update to 7.0.1. I get an error that The operation can't be completed because the item "libsmime3.dylib" is in use. I found this is a Cisco folder, tried to trash it, but it won't leave. Maybe I need it?

    The operation can’t be completed because the item “libsmime3.dylib” is in use.
    This is the error message I get when i try to install the 7.0.1 update. I found a cisco folder on my MAC and tried to Trash it. It won't leave. Maybe I need it... Some of it did Trash, but what ever is left continues to prevent 7.0.1 from installing.

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  • HT1390 I rented a movie and it shows up in my iTunes "Rented" section, but when I click to play it, it gives me an error message saying the movie can't be played because the original file can't be found. Please help!

    I rented a movie and it shows up in my iTunes "Rented" section, but when I click to play it, it gives me an error message saying the movie can't be played because the original file can't be found. Please help!

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  • Problems copying iTunes folder to an external hard drive - "The operation can't be completed because the item FILE NAME is in use"

    Hi,
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    I tried copying the iTunes folder to another Lacie external hard drive that I have, and it worked fine so I am guessing that it maybe something wrong with the hard drive.
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    Thanks.

    If you don't have other backup data on it, reformatting external drive could solve the problem.

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    Hi all,
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    BUMP, anyone? I still have this problem...

  • My itunes won't connect to my ipod and it says that my ipod can't be used because the apple mobile device isn't started. help please?

    I haven't changed anything on my ipod and nothing has happened to it, but it won't connect to my itunes even to update apps. I updated some apps on itunes and they haven't been updated on my ipod. I also can't put songs or anything else onto it.

    See Here for,
    AMDS for Windows
    http://support.apple.com/kb/TS1567

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