I just got my Macbook air and I'm having problems using netflix. What should I do?
Netflix told me I must download Microsoft Silverlight in order to use Netflix, which I did. It worked for a while, however now it says I must delete Silveright and redownload it. I have deleted it, but the message on netflix says I still must delete it.
If you have already downloaded it, have you installed it yet? I know the most recent Flash plug-in isn't optimized for Chrome, but Safari works just fine with it. There should be an arrow pointing down in your upper right hand corner of the screen. If you tap on that, it will list your downloads. Tap on the Flash download and you should be able to follow the prompts to install the plug-in.
Similar Messages
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My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?
You will have to do more than simply changing settings in your moms account. To set up everything in your own account, go to Settings > iCloud > scroll down and press sign out. From this, check out this link for how to setup iCloud on all of your devices after making a new icloud account on your phone: https://www.apple.com/icloud/setup/
Before you set that up, you will have to make a new iCould account which you can simply do after you sign out of your mom's account on your devices.
Hope I can help! -
I just got my macbook air and i thought i'd set up my email but it is not working and I do not understand anything on the website. I have a gmail account if that helps.
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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i just got my macbook air, less then a week ago, and at least once a day it has frozen and ive had to restart it is there a way to fix that?
If the MBA is within 14 days of the purchase date from an Apple sore, you may return it for a refund or an exchange.
Regarding the specific problem you are facing, can you provide more details, such as the application that you were using and exactly what the response was.
Ciao. -
I just got a macbook air and my iPhone is no longer getting messages ?
I got my macbook air for christmas and as soon as i logged into all my apple stuff and itunes account , my iphone won't recieve messages anymore and none of my apps will open and refresh anything . I get I messges to my laptop ,but not to my phone how do i fix this !
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
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Just got a Macbook Air and how come it's a early 2014 model?
I purchused a few days ago a Macbook Air, and it says it is an early 2014 model. I've looked on the website under tech specs I believe and there's a Macbook Air early 2015 (NOT the new Macbook that comes in three colors) So, how can that be? Thanks!!
The new MacBook Air was announced on March 9th and it may have been a few days later before it was available in retailer's stores. If you bought the old model at an Apple Store note that the Apple Stores have a 14 day return policy. You could return it and buy the newer model if you want. If you bought it elsewhere you will need to check their return policy.
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need to get this xquartz stuff off as it turned out to be pointless thinking i would get inkscape to work on mtlion
nm i found xquartz does make inkscape work just got to run it and point inkscape to xquartz.app.. so i am keeping xquartz.. thanks anyhow all
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i can't import photos from my ipad4 to my new macbook air - get the unrecognized file message... what am i missing?
Hope info from this below linked article is helpful..
http://support.apple.com/kb/PH2351
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best. -
When I am surfing the web other websites pop up saying I need to clean my mac out or I am a winner of something. I just got my Mac so I'm not sure how this happened.
You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one. Even if you find none of the items listed in this step, go on to Step 2.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
This trojan is distributed on illegal websites that traffic in pirated content. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
When I open my iCal on my new MacBook Air, I receive the following message. "The server responded with an error. The server did not recognize your user name or password for account, "[email protected]" Make sure you enter them correctly. I checked. What now?
kinau,
Try removing and then re-adding the account in your iCal preferences. -
I have tried to use Pages on my other computer, but not having time to deal with the differences between Pages and Word, I went back to using Word. I'm not sure what word processing program to load on to this new computer. Any ideas?
Have you tried Office 2011 for mac? You can download a 30 day free trial copy here.
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There's not option for it. How can I have it (and have for a long time) on my PCs but not on the Mac? Am I missing something?
Thanks!" iTunes Radio is U.S. only."
http://support.apple.com/kb/HT5848 -
I have all of my music on my ipod, but not all of it was purchased through itunes. How do I get the rest of my music on my computer?
Use a third-party utility such as Phone to Mac - Pod to Mac.
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just got my MacBook Pro and I'm having trouble opening up certain websites, it just keeps scrolling and scrolling and never opens up the page....this is not the case with all websites, however my 7 year old desk top - which is connected to the same wireless Internet connection opened up the same page right away, so I don't think it's the Internet, any suggestions?
Use Software Update to update your os and anything else that needs to be updated. Repair permissions and restart your computer when done.
Not sure if your new Mac came with 10.7.2 pre-installed as you make no mention of your os system. -
i just got the macbook air for christmas and i also got the dr dre headphones so i am trying to enable my soundcheck on my iTunes but i cannot figure out how to find where sound check is located can someone please help!!
Go to the iTunes menu > Preferences > Playback.
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