I just got my new iphone 4 in the mail and used my friends computer with itunes already on it to set it up since i dont own a computer. She owns an iphone already so her stuff was there already. i created an account and unlocked the phone but now it says
it now says no service at the top. help/
If the iPhone is locked to a telephone operator, your Sim Card has to be from that telephone operator. Otherwise, the iPhone will not be able to read the Sim Card and obtain telephone service.
Similar Messages
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Just got a new iPhone 6, selling my 5 to Amazon. Trying to follow Apple instructions to erase content before sending but 5 will not connect to iCloud so I can't proceed - when promoted to enter password I keep getting "Verification failed. There was an error connecting to iCloud". I have checked apple id/password multiple times and they are correct. Any ideas out there? Thanks in advance
HFJ,
every once in a while my iPhone 5 fails to recognize my Apple ID. I don't have to go all the way to Restore to Factory Settings, I just have to turn off the phone. (Hold down top button until screen asks to slide if you want to turn it off.) Give it a few seconds, turn it on again. -
I just got my new iphone and I gave my phone the same apple ID as my iPod. Then I added $40 to my iTunes thinking that I could buy songs freely. When I went to go buy an album it said that I needed to answer some security questions to complete the purchase. So I clicked yes and it brought me to two questions that I totally forgot the answers to so I hit the link that said if you forgot your answers click here. I clicked it and it brought me to this website that you see all your information about your apple ID. So I went to privacy and security and the same two questions were there. I tried and didn't succeed. I even sent myself the email and I have been trying this for days on end and still never received any emails about those questions. So I thought what if I create a new apple ID then mabe I could transfer ONLY the money over, is this possible?? Because I would hate to see forty dollars go to total waste.
Funds cannot be transferred from one Apple ID account to another.
Try here > Rescue email address and how to reset Apple ID security questions
If that doesn't help, contact Apple for assistance with your security questions > Contacting Apple for support and service -
My wife just got a new iPhone 6 and took some great photos then I connected it to her computer and restored it to her iPhone 4 settings and lost her new photos. Is there a way to recover them?
Sorry, unless she backup up the new phone before or is using iCloud to save the photos, the photos are gone.
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I just got a new iPhone 5. The sales person helped me transfer some photos from my MacBook Pro to the iPhone. Now, I can't get iPhoto to move photos from Photostream to events. Help!
Make sure you have iPhoto's Photo Stream preferences set as follows:
What happens when you drag photos from the Photo Stream window in iPhoto onto the Events icon in the left hand pane? That should import the photos into the library.
If it doesn't thenTry the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder
3 - launch iPhoto, reset its various preferences and try again.
NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
OT -
just got a new iphone 5s and i am trying to get on the app store but it is telling me that not connected to itunes when i connect to itunes it was fine then went back to app store it is telling me sign in to itunes store so i do that with my apple id and password but is still isn't working help
Hi there wendyfromnewross,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
-Griff W. -
I just got a new iphone 3GS and was trying to sync it with my itunes information from my old phone. However, I keep getting multiple error messages and after the sync is complete, I find that everything has transferred except my purchased itunes music and voice memos (I record my class lectures). I am not sure what I can do to fix this. Any ideas?
The error messages are:
-"Attempting to copy to the disk 'My Iphone' failed. An unknown error occured (-69)."
-"The iphone 'My Iphone' cannot be synced because there is not enough free space to hold all the items in itunes library."
-"The iphone 'My Iphone' cannot be synced. An unknown error occured (13010)." -
I just got a new iPhone 4 and i tried to download some songs from my itunes account onto my phone and it bricked my phone! So I can't use my phone, it's locked. It shows a plug going into an adaptor frozen on my phone. How can I resolve this problem? I got my phone at Verizon yesterday so I went back to see if they could help me today and they didn't know anything about it at the Verizon store. Theyy said to try IMac store here in town...
Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman -
I just got a new iPhone 4S and tried to restore but it didn't finished downloading all the apps, tried to reset and restore again, but it wouldn't start over. What can I do?
http://support.apple.com/kb/ts3694
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware. -
Just got a new iPhone 5 I've plugged it In iTunes restored it and everything has gone over to the new phone but my phone is saying no service has been for the past 5 hours
My old iPhone 5 was in repair I was given an old basic replacement phone they couldn't fix my smashed screen so they gave me a new one. I've plugged it in to iTunes all my music photos apps contacts have gone on to my new phone it's just saying no service. It's still the same sim I had in my old phone. How do I reset my sim?
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i just got a new iphone 5C and it wont show up on itunes under devices. my old iphone and my ipod nano both show up. help! i tried all of the apple 'solutions' and none worked. the only thing i did not do was delete and reinstall itunes because i did not want to lose anything
As you connect your ipod to iTunes, an option in the upper right of the screen will appear. When you click this, it will show the different menu for your ipod.
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I just got a new iphone and want to transfer all my information
how do i sync one iphone to another
i just got a new iphone and i synced my old iphone and then plugged in my new one and where it says sync with phone it says last sync was 11/3/10 but i just plugged it in before
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i just got a new iphone 4 for att and my friend installed the sim card in it for me. the imessage function isnt connecting with the my cell number. a while back i had logged into my apple account on someone elses cell phone and their number keeps showing. when i try to just select my number to send and recieve imessages from it will not show up. i can send and recieve regular text but not pictures or imessage. i have tried logging off and restarting and nothing has worked.help please!!
Did you remove your account information from the other person's iPhone?
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my friend just got a new iPhone and whenever he plugs his headphones in the mic no longer works. any help on what to do?
Hello dariusLoL
Start your troubleshooting with the article below to troubleshoot issues with your friends iPhone.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Regards,
-Norm G. -
I just got a new iPhone and i set up iCloud on my girlfriend's account. To change it on settings it says delete account. Will this delete her all her data and back up data for iCloud on her iPhone and iPad? Can i change it without deleting it? Please help.
Delete the account on your phone. This will not delete any data on her phone or iPad, or data stored in iCloud.
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